Hotel dekat Historical Merchants' Hall

"It was overall good. I did enjoy the breakfast offering. The staff wasn’t very helpful, however. I asked for help shipping a package and the first staff member said I could bring the package to the reception desk and they could print a label and arrange delivery. The second staff member I asked when I got the package ready told me they could not help me at all. I had to walk about 15 minutes to a DHL location carrying my 25lbs package to get it shipped. The property was pretty well maintained...

"Stayed here July 2026, beautiful modern hotel, very clean and close to old town and train station."

"Excellent!"

"Great location and really helpful and friendly staff. Accommodation and facilities were very clean and well maintained. We stayed in a ‘small house’ as a family- 2 adults and 2 teens. Only down side was my husband’s snoring which the kids complained about! But can’t fault the accommodation for that. They were a bit apprehensive about the shared facilities but actually all worked really well given how long it can take for them to get ready!"

"Very close to city centre and especially close to the train station. Very friendly staff, breakfast very good and staff were excellent."

"Ein sehr schönes Hotel in Freiburg. Saubere Zimmer, freundliches und hilfsbereites Personal. Uns hat das ökologische Konzept gefallen, u. a. kriegt man kostenlos ein ÖPNV-Ticket. Auch die Lage direkt an einer Straßenbahnhaltestelle mit Verbindung zur Innenstadt und zum Hauptbahnhof ist praktisch."

"L’emplacement, parfet. Par contre, pas de parking disponible ni restaurant."

"A"

"Excellent hotel and location. Friendly staff. Great breakfast."

"Spur of the moment stay when my first room was an epic fail. Stayed with Mercure properties before. Knew it not be a fail!! Thanks for saving us!!"

"Excellent stay. If you need a well located place to stay, go for this one. If you like to start your day with a good breakfast, go for this one. If you're into hygiene, a good bed, and a good size room, go for this one. If you want to feel safe and appreciate a good customer service, go for this one."

"客室は清潔で快適でしたが、宿泊した部屋はエアコンの操作パネルがおかしくなっていたことが残念でした。"

"Ein schönes Hotel in perfekter Lage, nur wenige Gehminuten von der Altstadt entfernt. Das Personal ist freundlich. Das Frühstück war großartig. Die Zimmer sind zwar klein, aber für einen Aufenthalt von wenigen Tagen völlig ausreichend. Das Bett war hervorragend – Matratze und Kissen waren bequem, sodass wir sehr gut geschlafen haben. Wir hatten einen Balkon, was sehr schön war. Parkmöglichkeiten gibt es ganz in der Nähe am Bahnhof; das Hotel stellt hierfür ein vergünstigtes Ticket zur Verfügung....

"The hotel is very nice, everything was very clean and up to date. The location is great and has easy access to public transportation. Highly recommend it!"

"Nettes zentral gelegenes Hotel mit Tiefgarage. Ankommen und fertig. Leckeres Frühstück"

"This was an awesome hotel with and awesome breakfast! The staff was super helpful!!!"

"I experienced unfriendly staff and unwelcoming staff at the Hotel zum Roten Bären. Harsh, curt and rude. Somewhat shocking for a hotel that prides itself on being the oldest hotel in the Region! The room itself was spacious and light by European standards but had no coffee machine, or mini fridge. Coffee would be available downstairs on weekends at 8 a.m. and 7 a.m. during the week. During our stay it was 100 degrees in Freiburg and of course the room didn't have air conditioning. But opening...

"Die Zimmer waren vollkommen in Ordnung, das Bett war sehr bequem. Sehr angenehm war die Klimaanlage, da wir an dem Wochenende in Freiburg waren, an dem es teilweise über 40° heiß war. So konnten wir zumindest gut schlafen. Das Frühstück war nichts besonderes, das hatten wir schon wesentlich besser. Es gab absolut gar keine glutenfreie Alternative für mich und es war jeden Tag das Gleiche. Es reicht, damit man etwas im Magen hat, mehr aber auch nicht."