Interior detail
Check availability

Reviews of Glenwood City Resort

3.5 out of 5
Glenwood City Resort
243 Nguyen Van Huong, Thao Dien Ward, District 2, Ho Chi Minh City

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 87 reviews" "
Rating 8 - Good. 37 out of 87 reviews" "
Rating 6 - Okay. 13 out of 87 reviews" "
Rating 4 - Poor. 2 out of 87 reviews" "
Rating 2 - Terrible. 3 out of 87 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The photos of the hotel are significantly more appealing than it actually is. Rooms of average quality Bed & bathroom were very good quality Pool not available
Stayed 1 night in Apr 2023
Response from Sales team on 9 May 2023
Thanks for your choosing us,Wish you all the best,See you!

8/10 Good

PETER

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Quiet, safety, no pool, the photo showing a nice pool but the pool is abandoned, exercise room equipment very old and not working, very dirty room.
Stayed 1 night in Apr 2023
Response from Sales team on 9 May 2023
Thanks for your choosing us,Wish you all the best,See you!

10/10 Excellent

Daniel

Stayed 1 night in Feb 2023
Response from Sales team on 10 Feb 2023
Thanks for your choosing us,Wish you all the best,See you!

6/10 Okay

Michial

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I liked the place but the room was not very clean. Side tables had remnants of some previous guests and I made the mistake of looking under the bed!
Response from Sales team on 29 Nov 2022
Dear Michial,Thanks for your feedback, we are sorry for the unexpected experience. we checked and learn from this,We would like to take this opportunity to send you our apology. We hope that we could have another chance to accompany you in the future.Best regards,Glenwood team,

8/10 Good

Elizabeth

Stayed 4 nights in May 2022
Response from Sales team on 20 Jun 2022
Thanks for your choosing us! Wish you all the best! See you!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in May 2021
Response from Sales on 19 May 2021
Thanks for your choosing us! Wish all the best for you! See you soon!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Glenwood is good for the price. Staff are very good
Stayed 1 night in May 2021
Response from Sales on 19 May 2021
Thanks for your choosing us! Wish all the best for you! See you soon!

6/10 Okay

David

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2020
Response from Sales team, on 24 Feb 2020
Thanks for your reviews, We wish all the best for you, See you in next time!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly clean and nice atmosphere. The restaurant has delicious breakfast choices!
Stayed 2 nights in Dec 2019
Response from sales on 28 Dec 2019
Thanks for your reviews, We wish you a Merry Christmas and happy new year, See you!

10/10 Excellent

Verified traveller

Stayed 6 nights in Aug 2019
Response from Sales on 27 Aug 2019
Dear sir/ madam, Thanks for your choosing us, Hope to see you on another time, See you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 8 nights in Aug 2019
Response from sales on 17 Aug 2019
Dear sir/ madam, Thanks for your choosing us, See you on next time! Best wishes,

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from sales on 12 Aug 2019
Dear Michael, Thanks for your reviews, We appreciate it, Wish all the best for you and your family, Hope to see you on next time,

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019
Response from Sales on 23 Jul 2019
Dear sir/ madam, Thanks a lot for your choosing us, We appreciate your reviews, Hope to see you on another time, Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Sales team on 22 May 2019
Dear sir/madam. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

John, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in quiet area of Thao Dien. There are no lifts for this 3 level hotel so request a ground floor room if you have difficulties with stairs. Nice restaurant and good complimentary breakfast provided. We really enjoyed our stay here
Stayed 1 night in May 2019
Response from sales team on 6 May 2019
Dear John. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best wishes,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Rooms comfortable and a good size. Very quite. The service from Hang on front desk very good. Will stay again.
Stayed 1 night in Apr 2019
Response from sales department on 17 Apr 2019
Thanks for your stay with us. See you next time and have a good trip

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019
Response from Sales team, on 9 Apr 2019
Dear customer, Thanks for your reviews, We're grateful for that, Hope you had s great time in our place. See you on next time, Best wishes,

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2019
Response from Sale team, on 5 Apr 2019
Thanks for your reviews. We will take it for experience and see you soon!

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised, good location, clean, good breakfast
Stayed 4 nights in Mar 2019
Response from Sales Team on 9 Mar 2019
Thank you for this review. It is our pleasure serving you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were immaculate, Staff very friendly and accomodating
Stayed 1 night in Feb 2019
Response from Sales team on 17 Feb 2019
Thank you this precious review. We are glad to know you was satisfied with our service and hope to welcome you back in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Sale team, on 5 Apr 2019
Thanks for your reviews. We will take it for experience and see you soon!

8/10 Good

M, Tokyo

Liked: Cleanliness, staff & service, room comfort
I stayed for 4 days.For 2days, there isn’t any water as complementary.But after 2days there is water.maybe they forgot to prepare some amenities.there are not shampoo and body wash for 2days ether. If you think some amenities isn’t prepared,you should ask them.
Stayed 4 nights in Jan 2019
Response from Sales team on 31 Jan 2019
please take our sincere apologies for the inconvenience you encountered during your stay. We should have prepared better. We will take prompt action on improving our service and hope to have another chance to serve you right.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Our room was lovely - clean & spacious. Included breakfast was a la carte rather than buffet- food was pleasant. Would have appreciated more knowledgeable front counter staff to assist us- most were young without a lot of knowledge about the city to give suggestions. Very helpful when we arrived a day late due to flight delays, though. The hotel is in District 2 which is about a $10AUD / 20min cab fare into District 1. The local area was ok to explore for an afternoon, not much to see (about a 10min walk).
Stayed 4 nights in Dec 2018
Response from Glenwood Team on 5 Jan 2019
Thanks for your staying with us. Hope can see you next time. Have a good trip.

10/10 Excellent

Dirk, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable good hotel near Saigon Outcast.
The hotel itself is very good. Large modern room with small garden terrace, infortunately surrounded by a high wall. The breakfast was good, as well the Continental as the Asian. The location is boring. Good point is the short ride (5 min) to Saigon Outcast.
Stayed 1 night in Nov 2018
Response from Sales team on 1 Dec 2018
Thank you for taking time to leave us this precious review. It is our pleasure being at your service.

10/10 Excellent

Paulerashow, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet area. Not so far from shopping mall and nice coffee place just beside the hotel
Stayed 2 nights in Oct 2018
Response from Sales team on 22 Oct 2018
Thank you for you kind words. It is our pleasure serving you. We are looking forward to welcoming you back in the near future.

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfort Hotel
The room is very clean and generous size, bathroom also clean. Very valuable price and located quite area. I will recommend this hotel to everyone.
Stayed 1 night in Oct 2018
Response from Sales team on 18 Oct 2018
Thank you for you kind words. It is our pleasure serving you. We are looking forward to welcoming you back in the near future.

8/10 Good

DONG SEOB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay
The facility and service was good. But the location was far from district 1. The drain of shower room was not so good. Breakfast was good.
Stayed 2 nights in Sep 2018
Response from Sales team on 29 Sep 2018
Thank you for taking time to leave us feedback. We are pleased to hear that you was satisfied with our facility and service. We will try to work on the drain of shower room to better serve in future. We are looking forward to welcoming you back to our improved hotel.

4/10 Poor

howard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stay at Glenwood
Not very impressed after taking shower only then did I see there was no shower towel .Asked for towel as I went out to eat came back still no towel. Room had strong smell of being smoked in for a none smoking room and on turning left from hotel is many rubbish carts the smell is sickening.
Stayed 1 night in May 2018
Response from Sales team, on 22 May 2018
Dear customer, We're really sorry for your inconvenient, And will learn about your reviews. Anyway, thanks a lot for your choosing us and hope next time can see you again, Best regards,

10/10 Excellent

Wong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel for Family
Everything was pleasant from check-in to room to the restaurant.
Stayed 3 nights in Dec 2017
Response from Ms Thuong Nguyen on 28 Dec 2017
Thanks for your staying and hope can see you next time.

10/10 Excellent

VUDTHICHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Thank you and hope can see you next time.

10/10 Excellent

VUDTHICHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Thank you and hope can see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean room, good service
The rooms are small but clean and well equipped. There restaurant is good for breakfast.
Stayed 1 night in Sep 2017
Response from Ms Thuong Nguyen on 3 Nov 2017
Dear sir. Thanks for your comment. Hope you have a good trip and see you next time. Best regard!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!! Staff very nice and helpful. The area is more quite and with those nice cafe.
Stayed 5 nights in Aug 2017

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

hanh

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Central , convenience
No window on any bedrooms n bathrooms, ok for short stay, clean, separate bedroom is good for family

8/10 Good

Joe, Saigon

Liked: Cleanliness, room comfort
Quiet area. big room.
Quiet area. big room. Male staff can be almost rude sometimes.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great quiet stay
Went during TET, nice neighbourhood with plenty of shops available 15 minutes walk away from the hotel. Bus 35 right outside the hotel that brings passengers to Ben Thanh, only cost 5,000 dong. Room is spacious and comfortable. Breakfast is excellent especially the bread.

10/10 Excellent

Duy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You want to stay in District 1. Trust me.
The hotel itself is great. The restaurant/bar staff are incredible. The hotel front desk staff....not so much. They didnt have any suggestions for local places to eat or drink or to visit. Plus they overcharged me for a towel I had to use to clean up some tea I accidentally spilled.

10/10 Excellent

Motonobu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
閑静なエリアのホテル
繁華街から少し離れたところにあり、夜は静かでゆっくり休めました。部屋は広くてリラックスできます。ただ、シャワー室の排水が悪かったので、水が外に溢れ出さないか心配しながら利用しました。
Stayed 1 night in Jun 2023
Response from Sales team on 21 Jul 2023
Thanks for your nice review. We will check and try to improve service better. Have a good trip & See you next time.

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel men elendig restaurant
Super rent hotel med store fine værelser. Poolen lå dog mærkeligt som betød at jeg ikke havde gavn af den. Restauranten hvor der var morgenmad var dog virkelig dårlig og elendig service. Vi var tit kon 4 derinde til morgenmad, men de lavede alt forkert. Så undlad morgenmaden og find noget bedre.
Stayed 3 nights in Nov 2022

10/10 Excellent

Guilherme

Stayed 4 nights in Sep 2022
Response from Sales on 16 Sep 2022
Thanks for your choosing us,With you all the best,See you!

6/10 Okay

Verified traveller

Travelled with family
値段以上でも以下でもなく。
Stayed 1 night in May 2021
Response from Sales on 19 May 2021
Thanks for your choosing us! Wish all the best for you! See you soon!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
바로 옆 편의점은 24시간이 아니라 조금 불평했어요. 위치는 2군 타오디엔이라 1군과 많이 멀진 않지만 타오디엔에서도 안쪽으로 들어와야해서 위치가 아주 좋진 않습니다. 조식으로 서양식과 베트남식을 선택해서 주문할수있어요.
Stayed 28 nights in Jun 2019
Response from sales on 30 Jan 2020
Thanks for your reviews, We hope to see you in next time!

6/10 Okay

Marita

Liked: Cleanliness, staff & service, room comfort
Turvallinen
Hieman syrjässä keskusta. Vartioitu. Tilava, mukava huone, rauhallinen Saigoniin hälinän keskellä. Uima-allas erillään hotellista, hieman kauempana, kuitenkin samassa Resortissa. Mukava sisäpiha istuskella iltaisin ja hotellilta sai hyvät neuvot alueen ruokapaikkoihin. Avulias ja kielitaitoinen henkilökunta.
Stayed 2 nights in Nov 2019
Response from sales on 7 Dec 2019
Rakas Marita Kiitos arvostelustasi Arvostamme sitä todella, Toivottavasti näemme sinut seuraavalla kerralla, Toivotan sinulle

6/10 Okay

ZHILI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿还行，客房整洁较大。周边餐饮不多也不方便。早餐单一，没什么选择。连着四天都吃同样的
Stayed 4 nights in Oct 2019
Response from sales on 25 Oct 2019
Thanks for your reviews, We appreciate it, Hope to have chance to serve you in next time!

2/10 Terrible

정혁

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
You deserved what you had.
Stayed 3 nights in Aug 2019
Response from Sales on 19 Aug 2019
Dear 정혁, Can you feedback us the reason for unhappy review you left. We really grateful and appreciate if you show it to us. Thanks and wish all the best for you!

8/10 Good

Brian Knudstrup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from sales on 22 Jul 2019
Dear Brian, Thanks for your choosing us, Wishes all the best for you, See you on another time!