Eksterior

Ulasan untuk New World Saigon Hotel

5 out of 5
New World Saigon Hotel
76 Le Lai Street, District 1, Ben Thanh, Ho Chi Minh City

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 550 dari 1003 ulasan" "
Penilaian 8 - Bagus. 277 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 102 dari 1003 ulasan" "
Penilaian 4 - Buruk. 40 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 34 dari 1003 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,8/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Linda

Disukai: Fasilitas
Excellent hotel staff very helpful Rooms clean and comfortable Pool clean and well serviced by staff Highly recommend hotel
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Hoa Phan pada tanggal 3 Mei 2024
Dear Linda,Thank you very much for taking the time to share your feedback with us! We're delighted to hear that you had such a positive experience during your stay at our New World Saigon hotel. Providing excellent service and ensuring our guests feel comfortable and well taken care of is always our top priority. Our team works hard to maintain high standards of cleanliness and comfort in our rooms, so it's wonderful to hear that you found them clean and comfortable. Your recommendation means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back to our hotel in the future. Warmest regards,Niklas WagnerGeneral Manager

8/10 Bagus

Bill

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hoa Phan pada tanggal 3 Mei 2024
Dear Bill,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

SAKURAKO

Menginap 4 malam pada bulan April 2024
Tanggapan dari Hoa Phan pada tanggal 3 Mei 2024
Dear SAKURAKO,Thank you for choosing New World Saigon Hotel as your destination in HCMC. It was our pleasure to take care of you during your stay and we look forward to seeing you again in the near future.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Sian

Menginap 11 malam pada bulan Februari 2024
Tanggapan dari Hoa Phan pada tanggal 25 Apr 2024
Dear Sian,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.With my best regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Phillip, Sugar Land

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hoa Phan pada tanggal 19 Apr 2024
Dear Phillip,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Best regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

SHINGO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hoa Phan pada tanggal 17 Apr 2024
Dear SHINGO,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Best regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Phillip, Sugar Land

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A hotel with great breakfast options for everyone. Its location is central to HCM
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hoa Phan pada tanggal 25 Mar 2024
Dear Phillip,Thank you for taking the time to share your positive feedback with us.We're delighted to hear that you enjoyed our breakfast options and found our hotel's location in central HCM convenient. We strive to provide our guests with a memorable experience, and it's always rewarding to know when we've succeeded. Your kind words will be shared with our team, as they work hard to ensure every guest feels welcomed and well taken care of.We look forward to welcoming you back on your next visit to HCM. Best regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoyed the luxury feel of New World. By the time you get out of your vehicle at the front door, you will feel like royalty until the day that you leave.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hoa Phan pada tanggal 20 Mar 2024
Dear John,Thank you very much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed the luxury feel of our New World Saigon hotel. Providing our guests with a sense of royalty and luxury is what we strive for, and we are delighted that you felt this from the moment you arrived until the end of your stay.Your kind words truly inspire us to continue delivering exceptional experiences, and we hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Ngoc

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hoa Phan pada tanggal 9 Apr 2024
Dear Ngoc,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Yours sincerely,Niklas WagnerGeneral Manager

8/10 Bagus

Sara

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, walking distance to Ben Thanh Market and Bui Vien Walking Street. The hotel staff were all great with their service. All amenities were as expected for a 5 star hotel in Vietnam.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Hoa Phan pada tanggal 13 Mar 2024
Dear Sara,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our hotel's prime location near Ben Thanh Market and Bui Vien Walking Street. Our team works hard to provide exceptional service, and we're thrilled that you found them to be great during your stay. It's wonderful to know that the amenities met your expectations for a 5-star hotel experience in Vietnam. We strive to ensure that our guests have a comfortable and enjoyable stay with us.We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future. Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the service of the young lady Minh at check in and Will in the very nice Chinese restaurant who actually served and carved the duck for us at the table.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hoa Phan pada tanggal 8 Mar 2024
Dear John,Thank you very much for taking the time to share your feedback with us. We are delighted to hear that Minh provided you with excellent service during check-in and that Will went above and beyond to ensure you had a memorable dining experience at our Chinese restaurant. Your kind words will be shared with Minh, Will, and the rest of our team, as it serves as great encouragement for us to continue delivering exceptional service to all our guests.We look forward to welcoming you back for another enjoyable stay and dining experience in the near future.Yours sincerely,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Frank Bavnild, København S

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Personalet er meget serviceminded og man føler man er i et "livingroom"
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hoa Phan pada tanggal 26 Feb 2024
Dear Frank Bavnild,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

8/10 Bagus

Frank

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hoa Phan pada tanggal 26 Feb 2024
Dear Frank,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.With my best regards,Niklas WagnerGeneral Manager

6/10 Cukup Baik

ISAO

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
The lounge is dirty. It's not well cleaned up. I want the cleanliness of the hotel as a whole.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hoa Phan pada tanggal 16 Feb 2024
Dear ISAO,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the cleanliness of our lounge area during your stay.Maintaining a high standard of cleanliness is paramount to us, and we regret that we fell short of meeting your expectations in this regard. Please rest assured that we have taken immediate action to address the issues you highlighted, and our housekeeping team is implementing additional measures to ensure the lounge area is thoroughly cleaned and maintained to the highest standards.Your feedback is invaluable to us as it helps us identify areas for improvement, and we are committed to providing a superior experience for all our guests. We hope you will give us another opportunity to exceed your expectations on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Frank Bavnild, København S

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Vi har benyttet NewWorld hotel i Saigon i næsten 30 år og har altid være tilfreds med servicen og beliggenheden.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hoa Phan pada tanggal 12 Feb 2024
Dear Frank Bavnild,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Thuy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Hoa Phan pada tanggal 27 Jan 2024
Dear Thuy,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Yours sincerely,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Hoa Phan pada tanggal 26 Jan 2024
Dear valued guest,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Thi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hoa Phan pada tanggal 24 Jan 2024
Dear Thi,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Binh

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staffs and excellent customer services. I will come back to New World.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Hoa Phan pada tanggal 23 Jan 2024
Dear Binh,Thank you for sharing your positive feedback with us! We are delighted to hear that you enjoyed the friendly staff and experienced excellent customer service during your stay at New World. Our team is committed to providing a welcoming and pleasant environment for our guests, and we're thrilled to know that our efforts have made a positive impression on you. Your intention to come back to New World is the best compliment we could receive, and we look forward to welcoming you again in the future.Once again, thank you for choosing New World Saigon hotel. We can't wait to have the pleasure of hosting you again on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Wai

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing property, we had a excellent experience with this property
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Hoa Phan pada tanggal 14 Jan 2024
Dear Wai,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Best regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Sam

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Hoa Phan pada tanggal 14 Jan 2024
Dear Sam,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Best regards,Niklas WagnerGeneral Manager

2/10 Sangat Buruk

Emre

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hoa Phan pada tanggal 15 Jan 2024
Dear Emre,We appreciate your recent stay at our hotel and your feedback on Expedia. Your opinions matter greatly to us, and we strive to ensure every guest has a positive experience.We noticed that you left a 1-star review, and while we're grateful for your input, we would love to hear more about your stay. Your detailed feedback will assist us in addressing any concerns you may have encountered and in making the necessary improvements to enhance our guests' experiences.If there were specific issues or aspects that fell short of your expectations, please share them with us. We look forward to the opportunity to make amends and welcome you back for an improved experience.Best regards,Niklas WagnerGeneral Manager

8/10 Bagus

Robert, Dallas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Hoa Phan pada tanggal 14 Jan 2024
Dear Robert,We would like to take this opportunity to thank you for choosing New World Saigon Hotel and taking time to rate us on Expedia. We are looking forward to welcoming you back on your next visit and to deliver you a 5-star experience.Best regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Ian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good and I recommend the rooms with residence lounge access. Bit like going all inclusive
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Hoa Phan pada tanggal 9 Jan 2024
Dear Ian,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and appreciated the Residence lounge access. It's wonderful to know that our accommodations felt a bit like an all-inclusive experience for you. Our team works hard to provide exceptional service and create a comfortable environment for our guests, so your kind words are truly appreciated.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warmest regards,Niklas WagnerGeneral Manager

8/10 Bagus

Takashi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Hoa Phan pada tanggal 9 Jan 2024
Dear Takashi,We would like to take this opportunity to thank you for choosing New World Saigon Hotel and taking time to rate us on Expedia. We are looking forward to welcoming you back on your next visit and to deliver you a 5-star experience.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Hoa Phan pada tanggal 9 Jan 2024
Dear Peter,Thank you for your kind 5-star rating. We are absolutely delighted to know that you had a wonderful experience at New World Saigon Hotel and we look forward to welcoming you back soon.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Tuan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Hoa Phan pada tanggal 9 Jan 2024
Dear Tuan,Thank you for your rating of 5 out of 5. We are very glad to know that you had a wonderful stay at New World Saigon Hotel and we look forward to welcoming you back in the near future.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Thomas B.

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Helpful hotel
Very helpful with my disabled wife.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hoa Phan pada tanggal 9 Jan 2024
Dear Thomas B.,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Charles, Georgetown

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Hoa Phan pada tanggal 26 Jan 2024
Dear Charles,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

KUMIKO

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
クラブラウンジが素晴らしかったです。食事は、牡蠣やエビ、生ハムなど豪華でどれも美味しく、ワインも種類が多いです。 また、テラス席からの夜景も素敵で、ゆっくりお酒を楽しめました。 年末のカウントダウンでは、ラウンジの営業時間が過ぎていたにも関わらず、花火を見れるように開けていてくれたのは、大変ありがたかったです。 また、ぜひ泊まりたいです。
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hoa Phan pada tanggal 6 Jan 2024
Dear KUMIKO,Thank you so much for taking the time to share your wonderful review of our New World Saigon hotel! We are delighted to hear that you had such a positive experience during your stay. It's great to know that you enjoyed the luxurious and delicious food offerings, including the oysters, shrimp, and prosciutto. We take pride in providing a diverse and satisfying culinary experience for our guests. The variety of wines we offer is carefully curated to enhance your overall dining experience. Our aim is to create a relaxing and enjoyable atmosphere for our guests, and we're pleased to hear that you were able to unwind and savor a drink while taking in the beautiful surroundings.Your kind words about the lounge and your expressed desire to stay with us again mean a lot to us. We would be absolutely delighted to welcome you back for another memorable experience. Thank you once again for choosing our hotel, and we look forward to the pleasure of hosting you again in the future.With my best regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Emre

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hoa Phan pada tanggal 8 Jan 2024
Dear Emre,Thank you for your kind 5-star rating. We are absolutely delighted to know that you had a wonderful experience at New World Saigon Hotel and we look forward to welcoming you back soon.With my best regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

mark

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay at the New World, professional staff and at the same time friendly.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hoa Phan pada tanggal 25 Des 2023
Dear mark,Thank you for choosing New World for your recent stay, and for taking the time to share your positive feedback with us! We are thrilled to hear that you had a great experience and that our staff's professionalism combined with friendliness contributed to your satisfaction. At New World, we take pride in providing exceptional service, and it's truly rewarding to know that our team's efforts made your stay memorable. Your kind words motivate us to continue delivering the high standards of hospitality that our guests deserve.Once again, thank you for choosing New World. We look forward to the opportunity of hosting you in the future.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Masatoshi

Disukai: Kebersihan, staf & layanan
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Hoa Phan pada tanggal 24 Jan 2024
Dear Masatoshi,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Aaron

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was in a great location that allowed me to explore the surrounding area. I got upgraded to the residence club which has it's own checkin counter on the 10th floor. I got access to an amazing breakfast and cocktail hour which was basically a dinner buffet and the food was spectacular. I didn't know that food could taste that good! After checking out, I mentioned that I was going to try to relax at a cafe to wait for my flight and the staff said I could hang around on the 10th floor or use the pool/spa while I wait for my flight. This truly went above and beyond as my flight left at 11pm. This is a great hotel and I recommend it to anyone. Definitely opt for the residence club option if you can! You won't regret it.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hoa Phan pada tanggal 8 Des 2023
Dear Aaron,Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay and that our location and amenities contributed to a memorable visit. It's fantastic to know that you appreciated the upgrade to the Residence Club, with its exclusive check-in counter on the 10th floor. We're thrilled that you had the opportunity to savor the amazing breakfast and cocktail hour – it sounds like it exceeded your expectations. Our team strives to provide exceptional service, and we are pleased to hear that their suggestion to use the facilities while waiting for your flight made your stay even more enjoyable.We appreciate your recommendation and are grateful for your kind words. It was our pleasure to host you, and we look forward to welcoming you back for another exceptional experience in the future. Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Peter

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Outstanding service in the 10th floor Club rooms.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hoa Phan pada tanggal 6 Des 2023
Dear Peter,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visitWarmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Victoria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan November 2023
Tanggapan dari Hoa Phan pada tanggal 29 Nov 2023
Dear Victoria,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

eunhee

Menginap 1 malam pada bulan November 2023
Tanggapan dari Hoa Phan pada tanggal 18 Des 2023
Dear eunhee,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Geneva, Lynnwood

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best properties we’ve stayed at in HCMC. It’s quiet enough, safe, very clean, in a great location and has the best staff. Everyone is super friendly! We stayed here 3xs within 2 weeks. Spa has great massage therapists as well/. Looking forward to coming back to Saigon and staying here again.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hoa Phan pada tanggal 20 Nov 2023
Dear Geneva,Thank you for taking the time to share your wonderful feedback! We are delighted to hear that your experience at our New World Saigon hotel was one of the best during your time in HCMC.It's fantastic to know that you found our location quiet, safe, and in close proximity to everything you needed. We strive to maintain a high level of cleanliness, and we're pleased that it contributed to your positive impression. We are truly grateful for your kind words about our staff. Providing exceptional service and creating a friendly atmosphere for our guests is our top priority. Your appreciation means a lot to us.We're thrilled to hear that you chose to stay with us three times within two weeks. It's always a pleasure to welcome back returning guests, and we're honored to be your preferred choice in Saigon. We look forward to seeing you soon.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Geneva, Lynnwood

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was my 4th time staying at this property. The service, food, amenities and location is the best!! Rooms are very, very clean and stocked with all that you need. The staff was excellent - always very friendly and helpful. I wish I would’ve remembered all of their names! My moms luggage was lost and as soon as we mentioned it to the hotel staff, they took her paperwork and helped tracked it down. I went to the spa twice for a massage - best massage I’ve ever had overseas. Club lounge had the best view, delicious breakfast and evening drinks and apps. Would recommend this hotel all around! I’m looking forward to staying on my next visit!
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hoa Phan pada tanggal 20 Nov 2023
Dear Geneva,Thank you so much for choosing to stay with us at New World Saigon for the fourth time! We truly appreciate your continued trust in our hotel.We are thrilled to hear that you enjoyed every aspect of your stay, from the service and food to the amenities and location. It warms our hearts to know that our staff left a positive impression on you with their friendliness and helpfulness. Rest assured, your kind words will be shared with the entire team. It's fantastic to know that you had a wonderful experience at our spa and enjoyed the massage – we aim to provide the best possible relaxation for our guests. Your compliments about the Club Lounge, with its stunning view, delicious breakfast, and evening drinks and apps, are truly appreciated. We're pleased to have exceeded your expectations. Our goal is to ensure our guests have a worry-free and enjoyable stay.We look forward to seeing you soon.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

INHO

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023
Tanggapan dari Hoa Phan pada tanggal 17 Nov 2023
Dear INHO,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

8/10 Bagus

Phuoc

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel
Friendly and nice staff, particularly Nguyen Ha Phuong Lan, Trang, Van and Dinh Xuan Hiep, Good location to walking street.
Menginap 7 malam pada bulan November 2023
Tanggapan dari Hoa Phan pada tanggal 14 Nov 2023
Dear Phuoc,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We're thrilled to hear that you enjoyed our nice hotel and that our staff, especially Nguyen Ha Phuong Lan, Trang, Van, and Dinh Xuan Hiep, contributed to making your experience memorable. We strive to provide a friendly and welcoming atmosphere, and it's great to know that our team members left a positive impression on you. We'll be sure to pass along your kind words to them.We value your feedback and hope to have the opportunity to welcome you back for another fantastic stay in the future.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

ANNIE, ANAHEIM

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location and staff's are vey friendly and helpful
Menginap 4 malam pada bulan November 2023
Tanggapan dari Hoa Phan pada tanggal 13 Nov 2023
Dear ANNIE,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

ANNIE, ANAHEIM

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
All the staff's were very friendly and helpful. Excellent location
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hoa Phan pada tanggal 9 Nov 2023
Dear ANNIE,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The residence lounge upgrade was excellent Pool is awesome
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hoa Phan pada tanggal 3 Nov 2023
Dear Robert,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

ANNIE, ANAHEIM

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hoa Phan pada tanggal 2 Nov 2023
Dear ANNIE,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

ANNIE, ANAHEIM

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love to stay at this hotel very time I visited Vietnam. Every staffs were helpful and friendly. Highly recommended to everyone. ..hig
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Hoa Phan pada tanggal 30 Okt 2023
Dear ANNIE,Thank you for sharing your experience at our New World Saigon Hotel. It's fantastic to hear that every visit has been delightful, and that the staff's helpful and friendly nature made your stay enjoyable. Your recommendation is greatly appreciated! Your satisfaction is our priority. Thank you again and we look forward to taking care of you soon again soon.Yours sincerely,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

RAVI

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Hoa Phan pada tanggal 27 Okt 2023
Dear RAVI,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

MIJU

Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Hoa Phan pada tanggal 27 Okt 2023
Dear MIJU,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Chiaw Gek

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service and food were very good.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hoa Phan pada tanggal 19 Okt 2023
Dear Chiaw Gek,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

10/10 Sangat Bagus

Peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The most convenient to get around at district 1
Menginap 12 malam pada bulan Agustus 2023
Tanggapan dari Hoa Phan pada tanggal 6 Okt 2023
Dear Peter,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager