Interior
Check availability

Reviews of Saigon By Night Luxury Hotel

3.5 out of 5
Saigon By Night Luxury Hotel
11A, Noi Khu Hung Gia 3 Street, Tan Phong Ward, District 7, Ho Chi Minh City

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 34 reviews" "
Rating 8 - Good. 7 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 4 out of 34 reviews" "
Rating 2 - Terrible. 6 out of 34 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Liked: Staff & service, property conditions & facilities
The property was quiet in a nice way. The room was clean, and by now I've gotten used to the fact only a few properties will match their pumped up online photos. I still enjoyed my stay, which was for a single night.
Stayed 1 night in May 2023
Response from saigonbynight on 4 Jul 2023
thanks sir

6/10 Okay

Minh T

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from ms fang on 25 Feb 2020
thank you !

4/10 Poor

Guess

Business traveller
Liked: Cleanliness, staff & service
Room is very, very small compare to other hotel in the same area and price , hotel not as the pictures is look 10 times bigger than what you see on orbitz. Hotel guess very lound all the time, you can hear people on street talking and people in hotel as well.
Stayed 2 nights in Aug 2019
Response from Andy Hòa on 16 Aug 2019
Dear sir/madam, We received your idea about our hotel. However, we have somethings in order to feedback to you. Firstly, our rooms are from 25 to 50 squares, that size is biggest comparing with other hotels in the central area. Secondly, our hotel has detail pictures on website with "boutique luxury hotel", not 3 star or 4 star hotel. Therefore, when you booked the room, you could read all the information about the room and the hotel. Lastly, we thanks for your idea about the noise outside, may be on the road. However, we also know that there are some guests in the hotel who talking loudly, or close the door strongly. We appologise for that. Hope that we can serve better in the next time. Thanks and best regards!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great people ,very clean hotel,a very good service,it worry every penny you pay .
Stayed 3 nights in Feb 2019
Response from andy on 6 Mar 2019
Thanks so much

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Toliet not cleaned well but staff very good. Not going back
Stayed 2 nights in Sep 2018
Response from Guest Relation Manager on 19 Jan 2019
Dear Valued Guest, Thank you for your feedback. We hope you will have good trip on the next time. Best regards,

6/10 Okay

Emma

Liked: Staff & service, room comfort
It was pleasant. However I’d say the photos are a little misleading to the condition of the hotel. We found an Italian restaurant just round the corner and it was amazing !
Stayed 3 nights in Aug 2018
Response from Guest Relation Manager on 19 Jan 2019
Dear Valued Guest, Thank you for your feedback. We hope you will have good trip on the next time. Best regards,

2/10 Terrible

Jessie , Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Super rude owner that show zero compassion
I hope anyone reading this review will not book or stay this hotel. My worse hotel experience ever. The hotel bed is badly infected with bed bugs. On the next morning, I quickly informed the reception to change room but they told me hotel is full and u able to have other rooms for me. So they say they will sort out the mattress before I come back that night which I thought they had but apparently they did not as I got even more nasty bites the following day. Almost my whole entire legs, arms and face are covered in red, swollen bed bugs bites. It was so painful and I tried to call the owner to inform him of what had happened to me. As someone running my own business and in the service line(although I was already so depressed in my condition), I tried to speak calmly with the owner about what had happened was really unacceptable as I have given them a chance to solve the bed bugs issue. To my horror, he begin shouting at me over the phone and slammed down the phone on me. He have zero compassion for his customers apparently. He could have just said sorry that this happen and would do something about it. It wouldn’t make me even more sad about the situation. I looked at my arms and legs now and I want to cry. Imagine I had bring my little boy to this holiday with me? He would also have been covered in bites too. This is really unacceptable. The owner is so rude. Don’t be fooled by the nice photos. The hotel doesn’t even look that great, apparently the rooms are dirty
Stayed 5 nights in Apr 2018

2/10 Terrible

World Traveler, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mislead Hotel Name -Worst hotel in Saigon-
- There is absolutely nothing Luxurious about this hotel so the name is misleading. Hotel can be described as a renovate hostel for low budget travelers - Room is very small and noisy - Staff tried to rip me off by promoting a tour of Saigon on a Scooter for $45 - Hotel is adjacent to a sleazy massage parlor - 45 minutes from airport - Small dog resides in down stairs small eating area - Free breakfast consisted of a sandwich and small banana - Staff is unfriendly - Hotel is located in area dominated by Koreans.
Stayed 1 night in Jan 2018

2/10 Terrible

MYUNGHEE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
곰팡이냄새가 심합니다
절대럭셔리호텔아닙니다 곰팡이냄새때문에 괴로웠습니다 공원뷰아니고 공터에 쓰레기더미가 있었습니다 에어컨실외기소리에 잠을 잘수가없었습니다 4박을 하기위해 큰방으로 바꾸었지만 커텐을 열수가 없었습니다 바로 코앞에 다른호텔이 있습니다 에어컨에서 물이 줄줄새서 타월을 받혀 놓았습니다 방에서는 와이파이가 되지않는다고 컴플레인을 여러번했으나 아무런 변화가 없었고 직원들은 인사도 잘 안받아주는 무표정한 얼굴들이 었습니다 다만 동네가 한인촌이라는것은 좋았습니다 하여튼 곰팡이냄새와 낡은 인테리어는 바꾸어지면 좋겠습니다
Stayed 4 nights in Jan 2024
Response from andy on 5 Mar 2024
Thanks your stay and see you soon

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es hatte alles was man braucht, internet lief eher schlecht, Empfang war sehr freundlich, frühstück eher klein und gab nur etwas von der karte
Stayed 3 nights in Oct 2023
Response from andy on 5 Mar 2024
Thanks your stay and see you soon

10/10 Excellent

KYOUNG HEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business trip
Good
Stayed 3 nights in Apr 2023
Response from andy on 5 Mar 2024
Thanks your stay and see you soon

8/10 Good

HOJIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from andy on 5 Mar 2024
Thanks your stay and see you soon

10/10 Excellent

JUNKYUNG

Stayed 1 night in Jan 2023
Response from andy on 5 Mar 2024
Thanks your stay and see you soon

8/10 Good

Thi Tuyet Nhung

Travelled with family
Liked: Cleanliness
値段の割に、部屋が綺麗！ 大通りから一本入った路地に位置し、一日中、静か。騒音が非常に少ない アメニティーもエコで、充実。 ホーチミン市７区に用事の人には利便 市の中心部から距離があり､市内観光には不便。
Stayed 1 night in Oct 2022
Response from andy on 5 Mar 2024
Thanks your stay and see you soon

10/10 Excellent

Hyunkyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from andy on 5 Mar 2024
Thanks your stay and see you soon

10/10 Excellent

SONGMOON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
쾌적하고 좋습니다.
룸은 아주 깨끗한 편입니다. 주위가 조용해서 좋았습니다. 하지만 아침 식사는 기대하지 않으시는게 좋으며, 간단하게 드시기에는 무리 없이 드실 수 있습니다. 너무 맛있는 호텔 조식은 기대하지 마세요. 물이 잘 나오지 않는 방이 있습니다.
Stayed 5 nights in Feb 2020
Response from ms fang on 26 Feb 2020
thank you mr song

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천하고 싶지 않은 숙소입니다
예약된 사항과 다른 방을 배정하고도 메니저는 조치를 취해주기 보다는 맞다며 계속 문제를 제기하는 나를 무시하는 행동으로 해결하려는 성의가 전혀 없었습니다 시설은 낡았고, 청결하다는 느낌이 들지 않습니다 함께간 가족들에게 미안하기만 하더군요 또한, 다른 직원들도 손님에 대한 배려가 부족합니다 푸미흥에 더 좋은 숙소가 많으니 더 나은 선택을 하세요
Stayed 1 night in Nov 2019

8/10 Good

Hi Joung

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 깔끔합니다
Stayed 2 nights in Aug 2019
Response from andy hoa manager hotel on 23 Aug 2019
Dear SIR Thanks so much for review and see you soon

4/10 Poor

Anja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low standard
Its a small hotel in a quiet area 25 min from City in taxi 140.000 VND. Its not clean, the bedsheets where dirty only two towels and the service is poor. The roof in the bathroom was about to fall down is was only supported by the shower. They couldn't answer any questions.
Stayed 2 nights in Aug 2019
Response from ms on 14 Aug 2019
You asked me for taking a bus, and anything you want, we also answered you. We don't know how you fell about our hotel, but maybe it depends on lossing our umbrella, you were impolite and rude when closed the door loudly when we talk to you. You complained that our staffs took your clothe bag, plastic fir, tootbrush and plastic bags for shoe, but we are sure that nobody take your belongings away. We hope that you could change your character. Have a nice day!!!

6/10 Okay

Nalinee

Disliked: Room comfort
วาล์ว
รีบปิดวาล์วน้ำเร้วเกินไป ลูกค้ายังไม่ทันอาบน้ำ
Stayed 1 night in Jul 2019
Response from Andy Hòa on 14 Aug 2019
Dear sir/madam, We received your idea, thanks for your feedback. Hope that we can serve you better in the next time. Thanks and best regards!

10/10 Excellent

明松

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from andy on 20 Jul 2019
thanks so much

10/10 Excellent

Won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓은 방. 친절한 staff
방 크기가 여유있고, 근처에 식당들도 많아서 출장으로 머물기에는 좋음
Stayed 2 nights in Feb 2019
Response from andy on 6 Mar 2019
Thanks so much

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
푸미흥 럭셔리 바이 나이트
가격대비 나쁘지 않습니다.
Stayed 1 night in Jan 2019
Response from andy on 6 Mar 2019
Thanks so much

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족했습니다,
제일 큰방 침대두개있는 곳에 묶었는데 직원들 친절하고 주위 조용하고 위생 청결했습니다, 룸서비스조식도 맛있었구요,다음에 가면 또 이용하려고 합니다, 평점낫은 후기도있어서 걱정했는데 적어도 현재는 문제가 전혀없었습니다,
Stayed 3 nights in Dec 2018

8/10 Good

송문

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
식사가 좋지 않음
위치가 조용하고 좋다. 작지만 쾌적하고 편한하게 쉬다왔응. 그런데 아침 식사는 별로 좋지 않았다.
Stayed 3 nights in Dec 2018

10/10 Excellent

Liang Wei

Nice hotel & good service, the location is ok and easy to walk out for the foods.
Stayed 4 nights in Aug 2018

2/10 Terrible

woo sung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 허접함
사진과 완전 다름 . 너무좁고 욕실 샤워기 물도 잘 않나오구.. 완전 비추.
Stayed 6 nights in May 2018

2/10 Terrible

aju, korea. 베트남 후기

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
사기 호텔
사진과 전혀다른 100%사기 호텔 . 환불 받아야할정도로 형편없고 소비자 보호원에 고발할 예정임.
Stayed 1 night in Apr 2018

10/10 Excellent

Hans - Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Andy Hoa ( CEO) on 4 Apr 2018
Dear mr Hans Thanks so much see you soon

4/10 Poor

Ｍ, Taipei

Liked: Staff & service
Disliked: Property conditions & facilities
頂樓的房間沒有wifi
房間不算乾淨但是還可接受,入住時發現無法連上wifi,飯店人員有提供無線上網的分享器使用,但是隔天就又都不行聯網了,然後枕頭有點太高且枕套看起來不怎麼乾淨,最後是沒有熱水可以洗澡,這樣的價位,可以找到許多在富美興同價位的飯店且不會有沒有熱水跟沒有網路這情況發生
Stayed 1 night in Jan 2018