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Ulasan untuk Solomon Kitano Mendana Hotel

3.5 out of 5
Solomon Kitano Mendana Hotel
Mendana Avenue, Honiara

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 13 dari 47 ulasan" "
Penilaian 8 - Bagus. 15 dari 47 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 47 ulasan" "
Penilaian 4 - Buruk. 3 dari 47 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 47 ulasan" "

7,4/10

Kebersihan

7,6/10

Staf & layanan

7,2/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Jose

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ok
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Pitsman pada tanggal 14 Mar 2024
Dear Jose, Thanks for your positive comments. We hope you will come again next time. Thank you.

10/10 Sangat Bagus

Amble

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice and comfortable hotel close to the city. Excellent staff, very helpful.
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Pitsman pada tanggal 1 Feb 2024
Dear our Valued Customer, Thank you very much for your positive comments. It is good to know that you have enjoyed your stay with us. We do hope you will visit us again in the near future. Thank you.

10/10 Sangat Bagus

Stephen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent Breakfast
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Pitsman pada tanggal 8 Jan 2024
Hi, Thanks for your positive comments. We do hope you will come again in the near future. Thank you.

8/10 Bagus

Yoshihiro

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I asked the half day tour. That was amazing. Compared to other countries, the price is more expensive here.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pitsman pada tanggal 13 Des 2023
Thanks for your comments and we do hope you will come again in the near future.

8/10 Bagus

Sarah

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Centrally located and has a wonderful staff.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Pitsman pada tanggal 13 Des 2023
Thanks for your comment. We do hope you will come again in the near future

8/10 Bagus

Jelani

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan November 2023
Tanggapan dari Pitsman pada tanggal 13 Des 2023
Thanks for your comment and please come again.

2/10 Sangat Buruk

GOTARDO

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The worst hotel ever… Dirty moldy bathrooms, bugs, floor of unit dirty, old beds, outdated bathroom with all types of stains, bad room with direct view of parking lot and busy, noisy street. Free internet is charged after 500MB(3 days). Basically we checked out 2 nights early and buyer new tickets not to be there…
Menginap 4 malam pada bulan November 2023
Tanggapan dari Pitsman pada tanggal 11 Nov 2023
Dear Gortado, We are so sorry that you are not happy about our hotel. We apologize that you have to go through such experience. You comment will help us improve our hotel. Thank you.

8/10 Bagus

Marilyn

Disukai: Kebersihan, staf & layanan
The staff is wonderful and friendly and helpful. Some of the rooms are very dated. Food quality was not very good, although they really tried.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Pitsman pada tanggal 1 Nov 2023
Thanks for your comments. We hope you will come again in the near future.

8/10 Bagus

Øyvind

Menginap 9 malam pada bulan September 2023
Tanggapan dari Pitsman pada tanggal 9 Okt 2023
Thank you for your positive comments. This will help us improve our services to to our hotel guests.

6/10 Cukup Baik

Frederick

Bepergian dalam rombongan, Traveler bisnis
Tidak Disukai: Staf & layanan
Dirty beach, slow service. Only decent service were the gents working the bar.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Pitsman pada tanggal 14 Jul 2023
Dear Sir, Thank you for your comments. Such comments will only help us to improve our service and surrounding areas. Thank you.

6/10 Cukup Baik

Vikas

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Thr rooms need serious renovation, especially the toilets
Menginap 11 malam pada bulan Mei 2023
Tanggapan dari Pitsman pada tanggal 14 Jul 2023
Hi, Thank you for bringing this to the attention of the Management. We will try our best to address and solve this issue. Thank you

8/10 Bagus

Apichai

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friday’s night party in the hotel lasted until 2am. It was not possible to sleep with the music blasting so late.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Pitsman pada tanggal 29 Mei 2023
Hi, there was a corporate dinner on Friday night 26 May 2023 which lasted until 02am. This does not happen every time and our apologies to the guest concerned. Thank you.

6/10 Cukup Baik

Camilla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Beautiful lobby and grounds but rooms very basic and spartan with uncomfortable mattresses, no drinking water, mimimal decor.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Pitsman pada tanggal 13 Mar 2023
Hi, Thank you for your comment. This will help us improve our hotel services for our guest satisfaction. I will definitely share this with the hotel management team. Thank you.

2/10 Sangat Buruk

Sung

Traveler bisnis
Tidak Disukai: Staf & layanan
Menginap 5 malam pada bulan Februari 2023
Tanggapan dari Pitsman pada tanggal 7 Mar 2023
We're sorry that you are not satisfied with our hotel services. We will try our best to fix this problem. Thanks for letting us know.

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
솔로몬 최악의 호텔 KITANO
고객의 배려가 전혀 없습니다. 욕조, 샤워부스, 침대, 실내 바닥, 타월 등 청결은 기대하지마세요
Menginap 5 malam pada bulan Februari 2023
Tanggapan dari Pitsman pada tanggal 5 Mar 2023
Hi, I apologize on behalf of the hotel management for not being able to provide the services as expected by our valuable guests. We appreciate the negative comments by our guests as this will help us improve what needs to be improved in our hotel for our guests' satisfaction. Thank you.

6/10 Cukup Baik

Bernard

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not as nice as the images on the net
Not a fan. Staff very friendly but room was very ordinary.
Menginap 4 malam pada bulan Januari 2023
Tanggapan dari Pitsman pada tanggal 10 Feb 2023
Thank you for your feedback and comments. Our apologies for the hotel not being able to provide services as expected by our valued guests. This negative comments will help us improve what needs to be improved in the near future. I have shared this with our Hotel Management as well.Thank you

4/10 Buruk

Jeannine

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Location was good, but pool water was green and filthy. Rooms were not very clean. Chaise by pool so old and dirty could not sit on them. Gave you very limited wifi usage and then had to pay. The place needs an overhaul. Shoreline in front of hotel was littered with trash and debris, wouldn't think of getting in the ocean water there. Hopefully they will be able to bring this hotel up to their previous standards. For now I suggest stay away. Never tried the food, with how dirty everything else was, didn't want to take the chance.
Tanggapan dari Pitsman pada tanggal 10 Jan 2023
On behalf of the Hotel Management, I would like to apologize to the guest concerned and at the same time thank the guest for the comments. Thank you for bringing this to our attention as your comments will only help us identify the services that needs to be improved. Such comments will indeed help us improve our hotel services for the satisfaction of our guests. I will definitely share this with our management team. Thank you.

10/10 Sangat Bagus

Cynthia

Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Pitsman pada tanggal 9 Nov 2022
It is good to know that you have enjoyed your stay with us recently. I am more than happy to share this with our staff. We do hope you will have the chance to visit us again in the near future. Thank you

10/10 Sangat Bagus

melvin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location was beautiful
Menginap 6 malam pada bulan Agustus 2022
Tanggapan dari Pitsman pada tanggal 9 Agu 2022
Thank you and hope to see you again in the near future.

10/10 Sangat Bagus

melvin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2022

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Rooms were clean and the air conditioning was effective. Water pressure was also good. Wi-Fi was very poor. The hotels two restaurants were ok but overpriced - breakfast was the best option. Service was friendly but more responsive than proactive. This hotel is better than most others in Honiara and I would stay here again.
Menginap 4 malam pada bulan November 2019
Tanggapan dari Mags pada tanggal 10 Des 2019
Thank you for your comments, it will can upgrade us to another level.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Menginap 3 malam pada bulan November 2019
Tanggapan dari Mags pada tanggal 27 Nov 2019
thank you.

6/10 Cukup Baik

HIDEO

Disukai: Kebersihan, staf & layanan
ローカルフードが食べたかった
施設レベルの割には料金が高い。 ローカルフードのアラカルトメニューが無かった。 （水曜はビュッフェのみとか） スタッフのサービスは良好
Menginap 1 malam pada bulan November 2019
Tanggapan dari Mags pada tanggal 25 Nov 2019
Hello, can you translate in english?

2/10 Sangat Buruk

Sandy, Auckland, NZ

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I can't say there was anything really good about the property. It needs a really good cleanup - tiles falling out and not replaced; place smelt very damp (and I know it is a humid climate); the sheets were yellow with age; the shower was horrid and just the general decor was so old and worn and smelly. I would not recommend anyone to stay there.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari maggie pada tanggal 14 Nov 2019
thank you for your comment.

8/10 Bagus

Kolamathy, Melbourne

Disukai: Kebersihan, staf & layanan, fasilitas
The executive rooms are very good. However some areas of the property are showing their age and could do with an uplift, especially the rooms in the West wing. This is not that apparent when booking via the web site. Service is uniformly friendly and relaxed.
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari maggie pada tanggal 14 Nov 2019
thank you for your comment. We will try our best to improve our rooms.

8/10 Bagus

PEI CHUN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
房間普通但乾淨, 安靜舒適,
Menginap 13 malam pada bulan September 2019
Tanggapan dari maggie pada tanggal 14 Nov 2019
sorry, we are unable to read your comment. pliz write in english.

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Fasilitas
The hotel is dated and needs to be refurbished if they expect guest to pay the prices being charged. The main restaurant meals are below standard the only saving grace is the Japanese restaurant.
Menginap 5 malam pada bulan September 2019
Tanggapan dari maggie pada tanggal 14 Nov 2019
thank you for your comments. we do take into consideration.

8/10 Bagus

Leigh Russell

Disukai: Kebersihan, staf & layanan
Enjoyable
Pleasant place to stay. Great view of the bay if you are in the eastern side of the resort.
Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2019

2/10 Sangat Buruk

adam

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2019

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dirty, unfriendly, bed bugs
Stayed here only for two nights but pretty sure I got bed bugs from here. The room was very dated and the bathroom was dirty. There are very limited options in Honiara so I'll have to go back to stay here. Next time I'll bring bed bug spray.
Menginap 2 malam pada bulan April 2019

8/10 Bagus

Jens

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Considering where we are the rooms were nice. Staff could react a bit faster when the AC goes out or a wing has no hot water. Food at the main dining hall was good. Delivery at the Japanese location was very slow but the food was good.
Menginap 4 malam pada bulan Juli 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan
Small things count. Only one towel in the room, but one extra was delivered promptly when requested. No hair dryer in room.
Menginap 1 malam pada bulan Juli 2019

2/10 Sangat Buruk

IG, Australia

Bepergian dalam rombongan, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan
Horrible place, terrible stay... Room old, wet and stinky. Old dirty blankets on beds. Bathrom in disrepair, shower leaking all over the place. Pool unusable and covered by green slug and murky. Internet very poor constantly dropping in and out. Person doing the eggs for breakfast was the most unfriendly waitress I ever saw. Terrible mistake staying at this place and I would not recommend it to anyone.
Menginap 5 malam pada bulan Juli 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pleasant pool and surrounding area. Room very good.
Menginap 2 malam pada bulan Juli 2019

6/10 Cukup Baik

Jamie

Disukai: Kebersihan
Getting disappointed
Leaky toilet, dodgy sound on TV, wouldn’t allow late checkout past 12pm despite offering to pay, airport shuttle bus unavailable, tired and 3 star at best
Menginap 2 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
従業員が行き届いています！
フロントの対応がたいへん手慣れていて頼りになりました。
Menginap 1 malam pada bulan Juli 2019

6/10 Cukup Baik

Mustapha

Menginap 8 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2019

10/10 Sangat Bagus

Jeremy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Maret 2019

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
evrything in the Hotel i like. it was a very nice experience.
Menginap 1 malam pada bulan Maret 2019

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything i like and the place is wonderful.
Menginap 1 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Hotel was very nice and the staff were always very helpful and friendly. The room was very clean and comfortable.
Menginap 5 malam pada bulan Maret 2019

8/10 Bagus

Nicholas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
One of the better hotels in Honiara
Was pretty comfortable stay, people that work there seem nice and the food there is reasonable , but aircons could be regularly serviced, wifi could be better and it would be better if breakfast could be included in that price!!
Menginap 3 malam pada bulan Januari 2019