Search Spa Hotels in Hoover

"Nice place, clean, and comfortable! "

"great"

"Staff needs to do better wecolming "

"Bug in shower. Dirty baseboards. Bed is hard as a rock. No conditioner in shower. Only one washcloth for 3 people. Broken coffee maker. All remedies in about 15 minutes but aggravating none the less. Landline phone did not work so that is a safety issue in a hotel. Would not stay here again. "

"A golf trip and everything was excellent "

"Very clean hotel. Staff was friendly as well."

"My reservation was somehow cancelled, but not by me. My payment to Hotels.com was processed on 2/19/26 for a 2 night stay on 3/13 and 3/14. A week later my son was in the hospital in Anniston, AL on life support so I tried to cancel through Hotels.com while not being able to talk to a human. Their website told me they would attempt to contact the hotel to cancel and if the hotel didn’t charge them, they wouldn’t charge me. I received 2 emails over the next few days saying they had tried multiple times to contact the hotel but couldn’t, and so I would not be refunded. I called the hotel multiple times and was told they had no problem cancelling but they couldn’t canceling and not charging, but Hotels.com had to do that. I never cancelled the reservation. In the mean time, my son was transferred to UAB hospital in Birmingham which was where my reservation was for. I called to hotel and talked to the manager who told me that the reservation was cancelled by a lady in their sales department but they were now booked up for those nights. She offered that she could get me a room at another one of their sister properties but I’d have to pay for it and was going to be over $600. So it looks like this hotel and Hotel.com both got their $ from me and the hotel was able to double dip by booking my room on top of that. Unbelievable! "