Search Hotels in Horizon West, Orlando

"Clean room! Beautiful grounds "

"The hotel is nearly renovated and looks nice, however they are still in process and thing are still in need of updating. My tv didn’t work in any capacity and the Wi-Fi was pretty slow to where I couldn’t do work emails or steam video. Pretty disappointed with my stay overall. When I expressed my experience/feelings to the front desk I was offered free breakfast. Can’t say I’m satisfied with their resolution. "

"Great outdoor area, nice hotel, shower weird, no door and couldn’t get hot water to go hot enough without scolding, but they had great amenities that we didn’t realize, we would return with swimsuits next time :) Rob was the best at the front desk"

"The grounds were beautiful! And our room was very spacious! We were just there for one night, so didn’t get to really experience it, but it was a lovely stay."

"Room was not cleaned well as we requested prior. Had to change rooms. Noisy ac unit. Kept us up all night "

"Very outdated Way too spread out with no golf cart assistance Those were only for the time share guests. "

"Charged me ninety dollars on my card to check in, including a large resort fee they waived for another customer and not me. My friend also told me their Starbucks was not actually Starbucks and tasted terrible and they had to throw it out. You can't reach them on the phone and they didn't reply after hours waiting to the text they told me to message them at. They also "upgraded" my room to have a Jacuzzi, but the upgrade was a room next to the pool which was incredibly loud and didn't have the couch or sitting area so kind of a wash. Comfortable bed and convenient location though and the staff was nice."

"Internet and cell phone service were awful. Staff was great and shuttle service/convience was good. Amenities were awesome. Food and beverage was very expensive "

"The front desk staff was not friendly. I expressed I wasn’t satisfied with my stay and she said she was sorry to hear that and didn’t ask for suggestions as to improvement. We were placed on the 1st floor right in front of the ice machine. It was very noisy. The cleaning staff conversed loudly beginning at 7am. We were also charged a per diem to park our car on top of a parking tax. Orlando has hundreds of choices of places to stay. Next time I’ll choose some place else."