Cari Town House di Horley

"Reception staff were good , however the room was very cold and the thermostat wasn’t working. Brought a portable heater and blankets. They did manage to mend the thermostat but didn’t offer us an alternative room. The dining room also had a problem with heating but overall it was satisfactory"

"Very comfortable with an accommodating host. Right on a street with shops and restaurants a block away. Very convenient to Gatwick airport."

"Great location right near the Gatwick airport! Lovely staff and in a good area."

"Stayed in this hotel for one night before a flight out of Gatwick. There was no onsite staff but had a message with instructions to enter room. Room was like an ice box as no heating was on, had to ring a number and got someone who was based in Milton Keynes !!. He informed me that he would let onsite maintenance know but no one ever came, I never really believed anyone would. We slept in our clothes as it was so cold and the windows inside were soaked with condensation. The quilt never really...

"Easy instructions to get the key for the room outside of hours that reception is not manned, easy to find room. Room had all I needed for my short stay, tea/coffee maker, shower with immediate hot water and very comfy bed. Would definitely recommend."

"Lovely quiet site. Outstanding staff at front desk reception and especially in the dining room."

"Trumbles is everything you would need for a comfortable quiet location next to fields. A country style accommodation and yet, its only about 10 minutes from Gatwick. As overnight guests It also has parking available should you need it if flying from Gatwick with a shuttle service also available and arranged with the owners. 10 out of 10."

"Carpet had a very musky smell. Although Expedia had airport shuttle listed, it did not mention that it is a paid airport shuttle. Traveling by night the hotel is scary asi it in in a densely vegetated area with no street lights."

"The room was not clean, the food was disgusting and the place was loud all hours with drunk men and school trips. Only positive was that the bar lady was nice"

"The hotel was modern and clean (the floors could use some help is all). The staff was kind and helpful, esp those in the bar/kitchen. My only gripe was being charged an extra £20 just to get in our room only 2 hours early. We had asked if they could hold our bags and were told no. But, as we were checking out, lol and behold, several people were at the front desk retrieving bags from a locked back room. I don't appreciate being lied to in the name of a few bucks."