Hotel Ramah Hewan Peliharaan di Horwich

"The hotel lobby and the room I stayed in had been recently refurbished. Other areas of the building were tired and not to the same standard. The tap water in the room ran yellow for a while and the shower didn't drain. The hotel is under refurbishment so hopefully when it's complete the experience will be consistent throughout. On a whole, it was good value for money but not as modern/fancy as the pictures portray."

"The staff are fantastic. I notified a member of the bar staff that we had a booking and he got me checked in immediately, sorted our keys out for us and showed me the room. He gave me good detail about the hotel and the fire exits, door keys etc. The rooms are separated from the pub by a locked door that you're given a key for. This is very reassuring and secure. The pub itself was quiet before too late so getting to sleep was easy. The fan in the room was very much appreciated as we stayed...

"Convenient location for my needs. Very nice freshly cooked breakfast. Had to remove plastic mattress cover to make sleep possible. Good communication and helpful staff."

"Stayed at the Black Dog Inn in Bolton for two nights. The room itself was comfortable enough for the price, so no major complaints there. However, the overall experience was disappointing. The first night was a write-off in terms of sleep. Staff gave a late booking to a couple who had been drinking in the pub, and they stayed up most of the night with the TV on at a very high volume. There’s clearly little to no sound insulation, as it felt like the noise was coming from inside the...

"Impossible to get into the shower,"

"Really lovely and super helpful staff!"

"Free parking but you need to book your car in on a screen at the bar. Not an easy or simple check in when the bar is open. Lovely and helpful cleaning staff when the bar was closed (in the morning)."

"The staff were very welcoming even when we arrived very late (23:50) somewhat wet and bedraggled after a horrendous drive in the rain up the M6. We were met with an understanding smile and given clear directions to our room. The room was clean and warm with a comfortable bed. The room overall was a little tired. We would be happy to stay again."