Hotel dengan Kolam Renang di Horwich

"Had to attempt to check in x3 times to room not being ready at 2pm - stated hotel was busy, however others being allocated rooms straight away who were on a conference. "

"The receptionist who checked me in, didn’t inform me about the hotel facilities,what time is the breakfast ,where is restaurant itp.Very disappointed "

"Nice, if ageing room and hotel in general. Unfortunately the aircon barely works, so I would avaoid the hotel during the summer months. "

"friendly staff clean rooms facilities "

"I love this hotel and I'm sad not to be able to give it 5 stars but it's sadly suffering from neglect. I know times are hard for hospitality but it could be so much nicer with a few changes. For instance why have a cupboard obviously meant for a fridge but not have a fridge? Why have fake grass on the balcony which gets full of water and very unpleasant to walk on? Why not have a nice set of furniture on the balcony? we had one chair no table. Our kettle didn't work, the plughole in the...

"Room was spotless and appeared to have been recently decorated. Unfortunately there were cracks in the sink and the hotel generally looks a little tired. The hotel staff were amazing … all so friendly, helpful and welcoming. Particularly Aziz at breakfast and the wonderful bartender Mal. He couldn’t do enough for us, moving furniture around and asking us if we wanted any particular music to be played. He really went above and beyond to make my 89 year old mum’s evening. "

"They made a mistake with my booking, was downgraded, promised a measley 15% refund, never got it, the room was small, run down, rusty faucets, and not too clean. The bar closed at 9 pm on a Saturday night, the food at the restaurant was pricey, soggy and salty. Never again."