Hotel dekat House Of Candles

"Quick Review – The Swiftwater (Poconos) Overall, we had a very nice stay and were pleasantly surprised. The modern rooms were clean, the pool was warm, and the staff was friendly and accommodating throughout the trip. We booked the birthday package, which was a really nice touch. The room had balloons, a TV loop with a happy birthday message, champagne, cupcakes, and a complimentary breakfast included. It made the celebration feel special. One thing to note about the complimentary...

"Very clean! And the Pool is beautiful!"

"Everything was just fine. We would come back."

"Excelente "

"The breakfast buffet could be better. Not enough option for hot food. "

"Staff very friendly, warm cookie in the lobby in the evening, extremely clean. The only issue for me was not usb charging in the room went up the road to target and bought a plug. Other than that a great place to stay."

"The updated signs will be helpful when they are finished to know where things are, but the staff was super polite and helpful. Our family room was very nice and clean and easy to get to with parking right by the room. Our only negative experience was out of the property control with the neighboring room being extremely loud getting in at 1 a.m. We are still giving 5 stars because the property was nice, away from the hustle, but still convenient to everything. "

"Phenomenal stay for a 2 year old grandson "

"Staff was excellent and clean room great spa.Had a great time looking forward to be back in summer vacation again. Food was fabulous and so are the staff."

"Room and grounds were clean. Family of 4 had a great 3 day stay. "

"my stay was ok."

"Accessibility "

"Everything was perfect, will come back soon for sure"

"Nice staff to much for the stay tho "

"Waterstains on sheets... room is outdated from 70s and had an odor"

"The room was dirty, and the curtains were not dark. I didn't have any rest. and the Jacuzzi was not included. "

"The pool was ok. Filter needs to be on though. "

"The hotel looks more like a motel. There are people living there, and as soon as you arrive it smells strongly like cigarettes and marijuana. You can call and call, and no one answers. The room itself is clean, but it still smells a lot like marijuana. The jacuzzi’s water handle is broken, so you can’t turn the water on properly. The only good thing is pets friendly and it’s free "

"Our room was a disaster. The heating unit was not functional, making it cold for us. The drain for the tub never went down so we had to shower in a filled tub. We told maintenance which took them almost 12 hours to get to us. He put Drano down the tub and that never worked. The telephone had no connection. And the heating unit he said “it is what it is”. I attempted to email and call the manager 3 times to resolve it with no resolution. "