Northwest Houston hotel guide. Best Western hotel in Northwest Houston, Houston

"Air conditioning smelled moldy. Room humid when we arrived."

" Breakfast was wonderful! Everything was very clean and in excellent condition , the rooms were spacious. Staff was very accommodating. "

"I have been here for about 3mths the staff here are very nice if you ask for the manager yeti she will do her best to accommodate you "

"We enjoyed our stay. Clean rooms good staff and good location."

"Room service did not replace the towels or make up the beds "

"Staff was great, but both TVs in my room didn’t work half the time. And then I tried to play my PlayStation, and it wouldn’t work either. Almost like there’s a piece of equipment that was keeping it from working. Hint** that piece of equipment is a box behind the TVs. Very frustrating getting home after working for 10-13 hours a day and coming home to nothing to do because the tv wouldn’t turn on or work properly or at all… and also the fact that it almost broke my PlayStation 5. Insane that as soon as I got home and plugged it in, it worked no problem. And the error code it was giving me basically told me what was happening. Do better, get rid of those tv boxes. "

"Bad smell in the hallways and hair was in the shower and they internet was down "

"The room was very modern and clean, and the staff was very nice and polite"

"Well the stay was ok but they wasn’t really ready to fully open there properly no restaurant with an open at all and keep going DoorDash food. The pool wasn’t fully open the pool wasn’t clean in would not recommend nobody stay there until they fully open everything in their hotel but besides that everything was OK had to keep on DoorDash and breakfast and dinner. They didn’t have a lot of water for the guests but I wouldn’t recommend staying there ever again"