Suite, 2 Tempat Tidur Queen, Bebas Asap Rokok, dapur kecil | Fasilitas kamar

Ulasan untuk Americas Best Value Inn & Suites Northeast Houston I-610

2 out of 5

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 276 dari 488 ulasan" "
Penilaian 8 - Bagus. 123 dari 488 ulasan" "
Penilaian 6 - Cukup Baik. 42 dari 488 ulasan" "
Penilaian 4 - Buruk. 20 dari 488 ulasan" "
Penilaian 2 - Sangat Buruk. 27 dari 488 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,0/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Arman

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel seemed newly built. The interior looked brand new and the rooms were very clean. However, there was very little breakfast despite what they advertised. The breakfast only consisted of muffins, granola bars, and coffee. I stayed at a very similar hotel in Austin in the same price range and they had full breakfast service with a pool and a gym. I just hope the management can keep this place up.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Specialist pada tanggal 21 Mei 2024
Hi Arman,Thank you for your feedback and for recognizing the new and clean interior of our hotel. We strive to provide a pleasant experience for all our guests and appreciate your comments on our breakfast offerings. While we aim to meet a variety of preferences, we understand that our breakfast selection might not match everyone's expectations. Your comparison to other hotels is valuable, and we will continue to evaluate our amenities to enhance guest satisfaction.

10/10 Sangat Bagus

Corey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property itself was very clean and upkept and for the price it was well worth it. Staff was friendly and accomodating. Id recommend this place if you are seeking budget friendly but upkept.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Specialist pada tanggal 20 Mei 2024
Hi Corey,Thank you for your kind words about our clean and well-maintained property. We're delighted to hear that you found our staff friendly and accommodating. It's wonderful to know you feel we offer great value for the price. We appreciate your recommendation and hope to welcome you back in the future!

10/10 Sangat Bagus

Kerstin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was very clean
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Specialist pada tanggal 20 Mei 2024
Hi Kerstin,Thank you for your kind words regarding the cleanliness of our property. Our dedicated housekeeping team works diligently to maintain high standards, ensuring a spotless environment for all our guests. We are delighted to know that their efforts contributed to your positive experience. We hope to continue providing a welcoming and pristine atmosphere for your future visits.

10/10 Sangat Bagus

Ariadna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Specialist pada tanggal 13 Mei 2024
Hi Adriana,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Sangat Bagus

Maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I will definitely stay again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Specialist pada tanggal 6 Mei 2024
Hi Maria,We're delighted to hear that you had such a positive experience during your stay with us. Our team works tirelessly to ensure that every guest enjoys their time with us, and it's rewarding to know that we've succeeded in providing you with a memorable visit. We strive to maintain the highest standards of hospitality and comfort, and we're thrilled that you found our efforts to be commendable. Should your travels bring you back to the area, we would be honored to welcome you as our guest once more.

10/10 Sangat Bagus

Jeanette

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice rooms had them ready early
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Specialist pada tanggal 6 Mei 2024
Hi Jeanette,We're delighted to hear that you found our rooms to be very nice and that they were prepared ahead of schedule to accommodate your needs. Our team takes great pride in maintaining high standards of cleanliness and comfort for all our guests. We understand the importance of a seamless check-in experience, and we strive to exceed expectations whenever possible. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future.

8/10 Bagus

Antonia, Corpus Christi

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property is located near a Whataburger, not far from other locations. Extremely quiet. Lots of truck drivers in area. Overall good stay and would use again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Specialist pada tanggal 1 Mei 2024
Hi Antonia,We're thrilled to hear you enjoyed your stay at our property and found it conveniently located near local amenities, including Whataburger and other establishments. Our commitment to providing a peaceful environment for our guests is paramount, and we're pleased to know that you found the surroundings extremely quiet. As for the presence of truck drivers in the area, it's not uncommon given our location, but we do our best to ensure all guests experience a comfortable stay. We appreciate your positive feedback and hope to welcome you back for another pleasant stay in the future.

8/10 Bagus

Shaunta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Specialist pada tanggal 2 Mei 2024
Hi Shaunta,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Sangat Bagus

Edwin

Bepergian bersama teman, Traveler bisnis, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent atención del recepcionista.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Specialist pada tanggal 1 Mei 2024
Hi Edwin,We're delighted to hear that you received excellent attention from our receptionist during your stay. Our team strives to provide exceptional service to all our guests, ensuring a warm and welcoming experience from the moment you arrive. We value your feedback and will continue to uphold the high standards that we're known for. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit.

10/10 Sangat Bagus

granados logistics llc

Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Specialist pada tanggal 20 Mei 2024
Hi Granados Logistics,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Sangat Bagus

Maria, San Benito

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very quiet and peaceful
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Relations Specialist pada tanggal 30 Apr 2024
Hi Maria,We're delighted to hear that you found your stay at our hotel to be very quiet and peaceful. Providing a tranquil environment for our guests is always a top priority for us. Our team works tirelessly to maintain a serene atmosphere, ensuring that you can fully relax and enjoy your time with us. Your feedback is greatly appreciated, and we look forward to welcoming you back for another peaceful stay in the future.

10/10 Sangat Bagus

Rosmery

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Specialist pada tanggal 27 Apr 2024
Hi Rosemary,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Sangat Bagus

Omar

Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Specialist pada tanggal 27 Apr 2024
Hi Omar,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Sangat Bagus

Juan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was a nice hotel
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Relations Specialist pada tanggal 20 Apr 2024
Hi Juan,We're delighted to hear that you enjoyed your stay at our hotel! Providing a pleasant experience for our guests is always our top priority. We strive to maintain high standards of service and hospitality, ensuring that every guest feels welcomed and comfortable throughout their visit. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future for another enjoyable stay.

8/10 Bagus

Randy

Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Specialist pada tanggal 8 Mei 2024
Hi Randy,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Sangat Bagus

Hector

Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Specialist pada tanggal 6 Mei 2024
Hi Hector,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

2/10 Sangat Buruk

Latisha

Bepergian bersama teman, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was nasty sheets stunk everything was dirty. Had to wipe down the headboards on both beds and they were dirty. The towel was black when we got done. It smelled like pee in the room
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Relations Management pada tanggal 13 Apr 2024
Hi Latisha! We're truly sorry to hear about your disappointing experience. Maintaining a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of your expectations. Your feedback is invaluable, and we will address these cleanliness issues immediately to ensure they do not recur. We hope you will consider giving us another chance to provide you with the exceptional experience you deserve.

10/10 Sangat Bagus

Muhammad Bilal

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is well managed and kept well. Asked for late checkout and they did allow us to do that.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Specialist pada tanggal 9 Apr 2024
Hi Muhammad Bilal,We're thrilled to hear that you found our property well-managed and maintained to your satisfaction. Providing a comfortable and enjoyable stay is our top priority, and we're pleased that our efforts reflected in your experience. Regarding your request for a late checkout, we always strive to accommodate our guests' needs whenever possible within the constraints of our operational guidelines. We appreciate your feedback and hope to welcome you back for another excellent stay in the future.

10/10 Sangat Bagus

Marycler

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Everything was good however the sheets did have a smell . They need another wash
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Specialist pada tanggal 9 Apr 2024
Hi Marycler,We appreciate your feedback and are glad to hear that overall your stay was satisfactory. Our team takes great pride in maintaining high standards of cleanliness, and we apologize for any inconvenience caused by the odor in the sheets. Rest assured, we will address this matter promptly to ensure that future guests do not encounter similar issues. Thank you for bringing this to our attention, and we hope to welcome you back for an even more enjoyable experience in the future.

6/10 Cukup Baik

Rochelle

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Relations Specialist pada tanggal 8 Apr 2024
Hi Rochelle,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

8/10 Bagus

Aaron

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El hotel es nuevo ,me quede por 3 noches en 2 diferentes habitaciones y estaban bastante limpias y con muy buen olor.Le hubiera dado 5 estrellas si no fuera que la cafetera en la habitacion no funcionaba y el internet/wifi que ofrecen no sirve de mucho es muy lento pero aparte de eso todo muy bien
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Relations Specialist pada tanggal 7 Apr 2024
Hi Aaron,We're delighted to hear that you enjoyed your stay at our hotel and found our rooms to be clean and pleasant-smelling. It's wonderful to know that you appreciated our commitment to maintaining high cleanliness standards. We apologize for any inconvenience caused by the coffee maker not working and the slow internet connection. We will certainly look into these matters to ensure that we continue to provide the best possible experience for our guests.

10/10 Sangat Bagus

Daniel

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Management pada tanggal 27 Apr 2024
Hi Daniel! Thank you for giving us a perfect score of 5 out of 5! We're thrilled to hear that you had such a wonderful experience during your stay. Your satisfaction is our top priority, and it's fantastic to know that we met all your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay in the future!

10/10 Sangat Bagus

Charles

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is very friendly and helpful with any concerns you may have!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Specialist pada tanggal 3 Apr 2024
Hi Charles,We're thrilled to hear that you found our staff to be friendly and accommodating during your stay! Providing exceptional service is our top priority, and it's always rewarding to know that our team made a positive impact on your experience. Rest assured, we continuously strive to maintain high standards of hospitality and aim to address any concerns promptly and efficiently. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future!

4/10 Buruk

Sharity

Disukai: Kebersihan, staf & layanan
Overall it was a good hotel for the price the only thing was there were blood stains on the both of the bed sheets .
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Specialist pada tanggal 2 Apr 2024
Hi Sharity,We're grateful for your feedback and glad to hear that you found value in our hotel. However, we're deeply concerned to learn about your experience with the bed sheets. Maintaining cleanliness and hygiene standards is paramount to us, and we assure you that we take such reports very seriously. Rest assured, we will investigate this matter thoroughly to prevent any recurrence in the future.

4/10 Buruk

Genesis

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Stains in the sheets, switch rooms stains in sheets as well
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Specialist pada tanggal 1 Apr 2024
Hi Genesis,We're truly sorry to hear about your experience during your stay at our hotel. Our housekeeping team takes great care to ensure the cleanliness and comfort of our rooms, and we regret that we fell short of your expectations in this instance. Rest assured, we will address this matter promptly with our staff to prevent any recurrence. Your feedback is invaluable to us as we continuously strive to improve our services for all our guests. We hope you'll consider giving us another chance to exceed your expectations in the future.

2/10 Sangat Buruk

Cindy

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Didnt stay.. was muggy and felt moisture in the room.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Specialist pada tanggal 1 Apr 2024
Hi Cindy,We apologize for any discomfort you experienced during your brief visit. However, it's important to note that we take the comfort and satisfaction of our guests seriously, and we regularly monitor and maintain our rooms' climate control systems to ensure optimal conditions. Moisture levels can fluctuate depending on external factors, but rest assured, our team is diligent in addressing any issues promptly to uphold our standards of excellence. We appreciate your feedback and hope you'll consider giving us another opportunity to provide you with a truly enjoyable stay.

8/10 Bagus

Gabriela

Bepergian bersama keluarga
It could be better.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Specialist pada tanggal 30 Mar 2024
Hi Gabriela,We appreciate your feedback and are glad to hear you had an overall positive experience during your stay. We constantly strive to enhance our services and facilities to meet our guests' expectations. Your valuable insights help us identify areas for improvement, and we'll certainly take them into consideration as we continue to refine our offerings. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

8/10 Bagus

Amanda

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I enjoyed my stay but a noise issue was my main issue with the place. I know it's a truck stop area and near the highway but there was a consistent train horn at night and it was loud enough to keep me up a few nights. I'm not a light sleeper so this was annoying since I was in town for a 3 day festival and wanted to get good rest. Besides this the place was clean and newly renovated. No bed bugs or cockroaches. Which is important but the noise issue is why I took a star off. We were placed at the bottom of the stairs which isn't ideal cause people were running up and down at all hours. The location is a little tricky for Lyft/Uber drivers, more than half of them couldn't find the location and I had to walk out to meet them. It's not obvious that it's behind the super 8 motel. Overall it was a decent stay, i just wish we were placed in a better room that wasn't at the bottom of a staircase and that it wasn't so noisy outside of the hotel. One more thing to note, housekeeping is amazing at this location. very kind and helpful women.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Management pada tanggal 30 Mar 2024
Hi Amanda! Thank you for sharing your detailed feedback with us. We're glad to hear that you found our hotel clean and newly renovated, and we appreciate your acknowledgment of our hardworking housekeeping team. However, we're sorry to learn about the noise disturbances you experienced during your stay. We understand the importance of a good night's sleep, especially during a festival weekend, and we apologize for any inconvenience caused by the train horn and nearby activity. Your comments regarding the room placement and difficulty with transportation services are duly noted, and we'll take them into consideration to improve our guests' experiences in the future. We're grateful for your understanding and patience, and we hope to have the opportunity to welcome you back for a more peaceful stay in the future.

10/10 Sangat Bagus

Portia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was neat and clean
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Specialist pada tanggal 24 Mar 2024
Hi Portia,We're delighted to hear that you found our room neat and clean during your stay at our hotel. Maintaining a high standard of cleanliness is one of our top priorities, and it's rewarding to know that our efforts have been appreciated. We strive to create a comfortable and inviting environment for all our guests, and your positive feedback reaffirms our commitment to excellence. Should your travels bring you back to the area, we hope to welcome you again for another enjoyable stay.

10/10 Sangat Bagus

Morgan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Specialist pada tanggal 20 Mar 2024
Hi Morgan,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 Bagus

Sarah

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Property was just ok. Wouldn't stay longer than one night and not sure if I would go back. Bathroom had some hair on the toilet that we noticed as soon as we came in. Location was tucked away in the back. A little weird to get to. And it was 4 people that checked in for one night. They only left us 2 towels...for 4 people to shower.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Specialist pada tanggal 17 Mar 2024
Hi Sarah,We're genuinely sorry to hear about your experience at our hotel. While we strive to maintain the highest standards of cleanliness, we understand that oversights can occur and apologize for any inconvenience caused by the presence of hair in your room. We also understand your concern regarding the number of towels provided. Please know that our front desk staff are more than happy to accommodate any additional requests. As for the location, we appreciate your feedback and will consider ways to improve signage and accessibility for our guests. Your insights are invaluable to us, and we hope to have the opportunity to exceed your expectations in the future.

10/10 Sangat Bagus

Renae

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Specialist pada tanggal 1 Apr 2024
Hi Renae,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Sangat Bagus

Alexander Barrera

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Specialist pada tanggal 27 Mar 2024
Hi Alexander,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Sangat Bagus

Angelis

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Specialist pada tanggal 27 Mar 2024
Hi Angelis,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 Bagus

Fernando Gonzalez

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good staff and easy check in
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Specialist pada tanggal 3 Mar 2024
Hi Fernando,We're delighted to hear that you found our staff accommodating and your check-in process smooth. At our hotel, we prioritize providing exceptional service to ensure our guests' satisfaction. Our dedicated team works diligently to ensure a seamless experience from arrival to departure. Your positive feedback motivates us to continue delivering the high standard of service that we're known for. We look forward to welcoming you back for another enjoyable stay in the future.

8/10 Bagus

Doris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Las personas que se quedaron en la habitación continúa tenían mucho ruido, duró hasta cómo a las 2 o 3 de la mañana
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Management pada tanggal 23 Feb 2024
Dear Doris, We're thrilled to hear that you enjoyed your stay overall! It's disappointing to learn that noise from other guests disrupted your rest. Your comfort is our priority, and we're sorry for any inconvenience caused by the disturbance. Rest assured, we'll look into ways to ensure a quieter experience for all our guests in the future. Despite this, we're delighted you found other aspects of your stay satisfactory. We can't wait to welcome you back for an even better experience next time!

6/10 Cukup Baik

Hassti

Disukai: Staf & layanan, kondisi & fasilitas properti
It’s a decent place for a motel or inn. Not a place for families id say
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Management pada tanggal 16 Feb 2024
Dear Hassti, We're truly sorry to hear about your experience at our hotel. We understand the importance of feeling comfortable and accommodated, especially when traveling with family. Your feedback about the suitability for families is valuable to us, and we'll work diligently to ensure that all our guests feel welcome and catered to. Please know that your concerns have been heard, and we're committed to making necessary improvements to enhance the overall guest experience. Thank you for taking the time to share your thoughts with us.

10/10 Sangat Bagus

Magdaleno

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy to check in, clean rooms
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Management pada tanggal 9 Feb 2024
Hi Magdaleno! We're delighted to hear that you found our check-in process easy and that you enjoyed your stay in our clean rooms! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back in the future!

10/10 Sangat Bagus

Charles

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always a great experience staying here !
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Specialist pada tanggal 8 Feb 2024
Hi Charles,We're thrilled to hear that you consistently enjoy your stay at our hotel! Providing a consistently positive experience for our guests is always our top priority. Our team works hard to maintain high standards of service and hospitality, ensuring that each visit is memorable and enjoyable. We appreciate your loyalty and look forward to welcoming you back for another exceptional stay in the future!

10/10 Sangat Bagus

Ocianna Alexis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was hard to GPS just because of the way the property is set up but over all it was a great stay! The room was clean and very nice, it was right next to a whataburger which after 18 hours of traveling was amazing to just walk right to and not have to worry about Huston traffic to find somewhere to eat. I would definitely recommend and stay there again!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Specialist pada tanggal 6 Feb 2024
Hi Ocianna,We're delighted to hear that you had a great stay with us! We take pride in providing clean and comfortable accommodations for our guests. While we understand that navigating the area might have presented some challenges, we're glad that our convenient location next to Whataburger made your dining experience hassle-free after a long journey. Your recommendation means a lot to us, and we look forward to welcoming you back whenever your travels bring you to the area again!

10/10 Sangat Bagus

Ashlie

Disukai: Kebersihan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Relations Specialist pada tanggal 31 Jan 2024
Hi Ashlie,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Bagus

Cynthia, Irving

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The service was great. Our front desk representative was very friendly and helpful. The room was nice and clean. The only thing there was no blow dryer, hangers or iron. Front desk was really nice and brought us an iron. Other that the stay was nice.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Relations Specialist pada tanggal 29 Jan 2024
Hi Cynthia,We appreciate your positive feedback regarding our great service, friendly and helpful front desk representative, as well as the overall cleanliness of the room. We apologize for any inconvenience caused by the absence of a blow dryer, hangers, or iron initially. We're glad our front desk promptly addressed your request for an iron, demonstrating our commitment to ensuring a pleasant stay. We value your input and hope to welcome you back for an even more enjoyable experience in the future.

10/10 Sangat Bagus

Francisco

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
La hab es muy cómoda. Decidimos quedarnos más días de lo esperado
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Relations Specialist pada tanggal 27 Jan 2024
Hi Francisco,We appreciate your positive feedback on the comfort of our rooms, and we're delighted to hear that you extended your stay due to the satisfaction you experienced. Our team strives to provide a welcoming and enjoyable atmosphere for all our guests, and it's rewarding to know that we've contributed to your overall positive experience. We value your time with us and look forward to hosting you again in the future. Thank you for choosing our hotel for your stay.

10/10 Sangat Bagus

Zeeshan

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Relations Management pada tanggal 9 Feb 2024
Dear Zeeshan, We're enchanted to see that you've rated us a perfect 5 out of 5! Your feedback truly brightens our day and reaffirms our commitment to providing exceptional experiences for our guests. We're over the moon knowing that your stay with us exceeded expectations. Our team works tirelessly to ensure every aspect of your visit is nothing short of outstanding, from the moment you step through our doors to the time you bid farewell. We're delighted to have had the opportunity to serve you and look forward to welcoming you back for another fantastic stay!

10/10 Sangat Bagus

Charles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice staff
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Guest Relations Specialist pada tanggal 18 Jan 2024
Hi Charles,We appreciate your positive feedback on our staff. Our team strives to deliver exceptional service, and it's heartening to hear that their efforts have left a lasting impression on your stay. We take pride in maintaining a welcoming and attentive environment, and your acknowledgment of our staff's friendliness reinforces our commitment to providing a pleasant experience for our guests. Thank you for taking the time to share your thoughts, and we hope to welcome you back for another enjoyable stay in the future.

8/10 Bagus

terri

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
This hotel was very clean and also has been renovated and updated. It was a great deal for the price. Most hotels in the area had issues with roaches or bed bugs but this hotel does NOT have that problem which was the main reason I picked it. It was quiet and in a great location off of the freeway. I would highly recommend
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Guest Relations Specialist pada tanggal 15 Jan 2024
Hi Terri,We sincerely appreciate your positive feedback and are delighted to hear that you found our hotel to be clean, well-maintained, and a great value for the price. Our recent renovations and updates are aimed at providing a comfortable and pleasant experience for our guests. We take pride in maintaining a pest-free environment, and we're glad to have exceeded your expectations in this regard. It's wonderful to know that you enjoyed the tranquility of our location and that you would highly recommend our hotel. We look forward to welcoming you back in the future.

10/10 Sangat Bagus

Adam

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Truckers delight. There is plenty of truck parking with cameras and lots of room to maneuver. Place is clean and quiet.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Guest Relations Specialist pada tanggal 10 Jan 2024
Hi Adam,We appreciate your positive feedback and are delighted to hear that you found our hotel to be a trucker-friendly environment. Our ample parking equipped with surveillance cameras is designed to provide a secure and convenient experience for our guests. We take pride in maintaining a clean and tranquil atmosphere, ensuring a peaceful stay for all our visitors. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.

8/10 Bagus

Fernanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The place is good for the price, the staff was very kind and let us check in earlier. The only point I would recommend to improve are the amenities, for 3 people they were not enough but overall the place is good.
Tanggapan dari Guest Relations Management pada tanggal 16 Des 2023
Hi Fernanda! Thank you for choosing our hotel and taking the time to share your feedback! We're pleased to hear that you found our place to be a value for your money and that our staff was able to accommodate an earlier check-in for you. We appreciate your suggestion regarding the amenities, and we will certainly take it into consideration as we strive to enhance our guests' experiences. Your input is valuable, and we aim to make improvements based on guest feedback. We're glad you overall had a positive stay, and we hope to have the opportunity to welcome you back in the future.

8/10 Bagus

Nia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our stay for our trip was nice. One night out of the few nights we stayed was noisy but other than that no complaints. Was much nicer in person than expected. Good location for the things we wanted to do.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Guest Relations Specialist pada tanggal 13 Des 2023
Hi Nia,We appreciate your feedback and are pleased to hear that overall, you had a nice stay with us. We apologize for any inconvenience caused by the noise on one night and assure you that we are committed to maintaining a comfortable environment for all our guests. It's wonderful to know that our property exceeded your expectations in person, and we're delighted that our location was convenient for your planned activities. We value your input and hope to welcome you back for another enjoyable stay in the future.

10/10 Sangat Bagus

Jasmine

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet
Menginap 1 malam pada bulan November 2023
Tanggapan dari Guest Relations Specialist pada tanggal 5 Des 2023
Hi Jasmine,We appreciate your positive feedback regarding the tranquility of our hotel. Creating a peaceful environment for our guests is a top priority, and we're delighted to hear that you experienced a quiet stay. Our team works diligently to maintain a serene atmosphere, allowing guests to relax and enjoy their time with us. We hope to welcome you back for another peaceful stay in the future.