Dear ANDRES, We appreciate your business and your time sharing this review. I am sorry to hear that sounds from the A/C unit in your room were noticeable to you and took away from the enjoyment of your visit. Please come and see us again for a better stay should your travels bring you back to Houston. Sincerely, Dwan Lightfoot, GM

Dear Heidi, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Dwan Lightfoot, GM

Dear Manh Hung, Thank you for taking the time to share your experience. I'm sorry to hear of your frustration due to the historic storms resulting in city-wide power outages. This was an extraordinary circumstance. I understand your frustration, and I hope we get another chance to deliver an exceptional stay. Sincerely, Dwan Lightfoot, GM

Dear amber, It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon. Best, Dwan Lightfoot, GM

Dear Sai, Thank you for sharing your kind review with us and other travelers. I'm glad you enjoyed our modern rooms during your time in Houston. I am sorry to hear that you were not treated in a friendly manner and I am at your service if you wish to discuss the situation further. Please visit us again upon your return to the area. Sincerely, Dwan Lightfoot, GM

Dear Kaylia, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Dwan Lightfoot, GM

Dear ANTONELLA, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our accommodations and friendly service. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Dwan Lightfoot, GM

Dear Patricia, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Dwan Lightfoot, GM

Dear Eliana, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Dwan Lightfoot, GM

Dear charlene, We take pride in providing the best accommodations and service. I'm happy to learn you enjoyed your stay, and I have noted your recommendations regarding the shuttle. Thank you for your time in reviewing our hotel. Best, Dwan Lightfoot, GM

Dear Ivonne, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. I'm very sorry for our lapse with the shuttle and that we inconvenienced you. We appreciate the feedback and hope to serve you better in the future. Sincerely, Dwan Lightfoot, GM

Dear Emily, I'm glad that our shuttle was convenient for you. We appreciate your kind feedback. Thank you for staying with us. Best, Dwan Lightfoot, GM

Dear Marny van, Thank you for providing us with your feedback. Your kind and informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for any inconvenience caused by any miscommunication about our Bistro. At the Bistro, we do offer light breakfast options. Guests have also enjoyed the rooftop bar about a mile away. We value your business and hope to have the opportunity to provide you with a flawless experience in the future. Best, Dwan Lightfoot, GM

Dear Julia, My sincere apologies that you were not greeted at check-in with the same warmth our guests have come to expect while staying with us. I appreciate you taking the time to write, and I assure you that your comments will be reviewed with the staff. I hope we get another chance to surpass your expectations on the next visit. Sincerely, Dwan Lightfoot, GM

Dear Carlisia, What an excellent rating! I am thrilled to see that your stay was comfortable and convenient. I hope that we will be your first choice for lodging in Houston from here on out. Thank you for your business, and please come again. Best, Dwan Lightfoot, GM

Dear Teresa, We are happy to hear from you and value your kind review. It is lovely to hear that our beautiful lobby, hotel, and modern accommodations all helped make your trip a success. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area. Best, Dwan Lightfoot, GM

Dear Ritha, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Dwan Lightfoot, GM

Dear Anna, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Dwan Lightfoot, GM

Dear Rishi, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Dwan Lightfoot, GM

Dear George, I am happy that our crisp accommodations and proximity to the airport were just what you needed for a great stay. Thank you for your kind feedback and your patronage. We hope to welcome you back soon. Best, Dwan Lightfoot, GM

Dear Melissa, It warms my heart to hear that you had an excellent stay from start to finish. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Houston. Best, Dwan Lightfoot, GM

Dear Ilana, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Dwan Lightfoot, GM

Dear Pamela, Thank you for being our guest and for complimenting the staff. A fantastic hotel stay starts and ends with the people who run the property, so your kind words are appreciated. We hope to have you back for another five-star experience in the near future. Best, Dwan Lightfoot, GM

Dear Marcela, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Dwan Lightfoot, GM

Dear Gizzelle, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed our hotel and location . My apologies regarding the service; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Dwan Lightfoot, GM

Dear Joel, We are happy to hear from you and glad to know your stay was pleasant. I am sorry that you were disappointed with the parking. In Houston as in most large cities, parking is valued at a premium, and fees are required for the upkeep of the parking areas. Charges are typically kept separate from the room fees, as only some people who stay at the hotel have a car. We appreciate your review and hope to host you again in the future. Best, Dwan Lightfoot, GM

Dear Ernesto, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and I’ve taken note of your recommendations regarding water bottles. We hope to see you back anytime you return to the area. Best, Dwan Lightfoot, GM

Dear Gizelle, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Dwan Lightfoot, GM

Dear Vivian, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know you enjoyed our hotel's cleanliness and location. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Dwan Lightfoot, GM

Dear SALVADOR, Thank you for taking the time to share your kind review! I'm glad you found our rooms comfortable and location convenient. We hope to be your hotel of choice when in the area. Sincerely, Dwan Lightfoot, GM

Dear Armani, We appreciate your exceedingly kind words about your overall experience. Thank you for being our valued guest and sharing your heartwarming compliments regarding the level of service you received. We look forward to your next visit! Best, Dwan Lightfoot, GM

Dear Alejandra, I am thrilled that we provided you with an exceptional stay from start to finish. We take great pride in offering the best service and accommodations in the Houston area, and we appreciate you taking notice. On behalf of the entire staff here at our Courtyard by Marriott, thank you for your business, and please visit again soon. Best, Dwan Lightfoot, GM

Dear Armani, We are so glad you had an incredible stay with us here at the Courtyard by Marriott Houston Intercontinental Airport! Thank you for recognizing our excellent staff and the great job they do for our guests. Please come see us again anytime you return to the area. Best, Dwan Lightfoot, GM

Dear Joanne, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Dwan Lightfoot, GM

Dear Melanie, Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed nearly every aspect of your stay at our Courtyard by Marriott. Thank you for sharing this kind review, and please come back to see us anytime we can be of service. Best, Dwan Lightfoot, GM

Dear Armani, Offering beautiful accommodations and cheerful service is our goal. We are happy you had a great stay, and your feedback is very much appreciated. Thank you for staying at Courtyard by Marriott Houston Intercontinental Airport, and please come see us again. Best, Dwan Lightfoot, GM

Dear Elizabeth, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Dwan Lightfoot, GM

Dear Angela, Thank you for staying with us! It is great to know that our airport location was a major factor in the enjoyment of your stay. We appreciate your business and the fact that you took the time to share your thoughts. Best, Dwan Lightfoot, GM

Dear Vivian, We appreciate your kind words! Thank you for letting us, and other travelers, know you enjoyed your time at the Courtyard by Marriott Houston Intercontinental Airport. We loved hosting you and hope to do so again someday. Best, Dwan Lightfoot, GM