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Ulasan untuk Hilton Garden Inn Houston-Pearland

3 out of 5
Hilton Garden Inn Houston-Pearland
12101 Shadow Creek Pkwy, Pearland, TX

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 569 dari 988 ulasan" "
Penilaian 8 - Bagus. 271 dari 988 ulasan" "
Penilaian 6 - Cukup Baik. 78 dari 988 ulasan" "
Penilaian 4 - Buruk. 39 dari 988 ulasan" "
Penilaian 2 - Sangat Buruk. 31 dari 988 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

8,2/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kimmy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I loved everything about the place nd will return next time
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Zaid

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Minnie

Menginap 2 malam pada bulan April 2024

8/10 Bagus

Sharon

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was great.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Ekybria

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
it was great
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Pablo

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Youngjin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
좋아요
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Matthew Deshaun

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024

2/10 Sangat Buruk

Carol

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I want to share about my family's stay at the Hilton Garden Inn Houston-Pearland from Thursday, 3-14-24, to Sunday, 3-17-24. My family participates in the Houston Livestock Show and Rodeo each year. I booked this hotel because I like to have a hot tub available when we attend livestock shows. I did not book this hotel in extreme advance; actually, it was just a few days prior to the arrival date, and I was assured that the hot tub was in working order. I was even scoffed at by the attendant for asking, as if that was a silly question for me to ask. Nonetheless, I was satisfied that I would be pleased, so I then booked my stay. Upon arrival, my husband and I were told that the hot tub and pool were not working, which was already unacceptable. The situation declined from that point. We had no toilet paper in the room, but being late and having Kleenex available, we agreed that we would let an attendant know on the way out the next morning. As we left on Friday morning at 5:30 am, two attendants were at the front desk, so we explained that we needed toilet paper in our room, and they both agreed that would be taken care of. When we arrived back at 8:30 pm that evening, the key reader did not even work, so we could not get into our room. My husband had to go down to the front desk 3 times before getting anything accomplished. When we finally got into the room, there was still no toilet paper. They had the entire day and still could not complete a simple task!
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Geoal

Disukai: Kebersihan
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

LeShon, Eagle Lake

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Nice, clean, quite convenient
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Bryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Jeremy

Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Jonathan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024

8/10 Bagus

Byron

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Sheila

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Xavier

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

10/10 Sangat Bagus

Tina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Ronnie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023

4/10 Buruk

Gabrielle

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
rooms are not cleaned unless you ask
i was shocked that the house keeping was not done during the stay and their excuse was that i had to request for my room to be cleaned. who does that???
Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

Rikard

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very loud noise air conditioner
Menginap 7 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Alvardo

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We had a great time staying in our hotel. Thanks for everything
Menginap 2 malam pada bulan September 2023

4/10 Buruk

Mildred

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The rooms smell of mildew, and that’s not good for people who has asthma.Room service was not good. And I didn’t get the rooms I requested
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
room
The room was nice just bugs in the bathroom continuous throughout the stay
Menginap 5 malam pada bulan September 2023

10/10 Sangat Bagus

Debra

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

4/10 Buruk

Ahmed

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Cynthia

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Milad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Larry

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Edward

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Honest feedback On a Comfortable Stay
The front desk was great. Twice housekeeping attempted entry after I check in. The room was dated but I suppose for the price, it's worth it although the drapery was falling. The room was clean and comfortable otherwise.
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Marie, San Antonio

Disukai: Staf & layanan, kondisi & fasilitas properti
I woke up early be because of construction on the room next door. It was very annoying hearing. The staff didn't tell us there would be construction.
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

James

Disukai: Kenyamanan kamar
Could Have Been Perfect
Great location in close proximity to everything i needed. The room was impressively clean. The negative is either the walls are thin or sounds travels through the air conditioning vents from one room to the next. The people in the room next to me talked and watched movies until 2:45am and i heard them clearly. So i was able to go to sleep around 3am but had to be up at 7am. That in itself ruined my stay.
Menginap 1 malam pada bulan Juni 2023

4/10 Buruk

Giulia

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan
My room had not been cleaned properly. There was hair on the bathroom floor and the carpet was dirty. so the morning after checking in I asked to clean it again but they did nothing. Front desk staff were also quite disengaged and unhelpful.
Menginap 2 malam pada bulan Juni 2023

4/10 Buruk

Dereck

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
This Hilton has been run down! The beds aren’t comfortable. The toilets don’t works properly. You literally have to jingle the toilet handles to stop the water from running after flushing. Family members on a different floor also had the same experience with their toilet. The carpets look like they are from the early 2000’s. Where is your pride Hilton? These hotel rooms are lackluster at best.
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Angela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not sure if the person name that checked us in, but she was great! Seemed like she was there the whole time. She was very professional, kind,and pleasant to be around!
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Ana veronica

Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice property. They allowed late checkout that I needed for work purposes. Also had some fine brisket at a local restaurant. Enjoyed my time there.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Celeste

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Phong

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The front desk young lady, her name is jasmine, she knew my name like she was ready for me to show up and she was very kind and helpful and was even recommending places around the hotel for dinner she was spot on!
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Dawn

Menginap 4 malam pada bulan Mei 2023

10/10 Sangat Bagus

Lester

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cleanliness, well lit spacious parking, superior dining area (server Candy provided excellent service)
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Michelle M

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Netflix and larger TVs
Menginap 3 malam pada bulan Mei 2023

2/10 Sangat Buruk

Thomas

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
4-5 stay within last 3 months - desk staff is good …act of congress to get room service or towels
Menginap 2 malam pada bulan Mei 2023

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotel clean but somewhat outdated for the price. Had to ask for room service for 4 night stay instead of having general clean up (towels, garbage, etc). No continental breakfast but coffee and tea should be out for guests before 7am on weekends
Menginap 4 malam pada bulan April 2023

8/10 Bagus

Lane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was what we required for our trip.
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Kenric

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Greg stay!
Great front desk check in, friendly and welcoming!
Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Markus

Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Lucille

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Hilton Pearland
The hot tap water handle was broken and dripped . It took a lot of effort to get it off
Menginap 2 malam pada bulan April 2023