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Ulasan untuk Holiday Inn Express & Suites Energy Corridor West Oaks, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Energy Corridor West Oaks, an IHG Hotel
2205 Barker Oaks Dr, Houston, TX

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 242 dari 531 ulasan" "
Penilaian 8 - Bagus. 131 dari 531 ulasan" "
Penilaian 6 - Cukup Baik. 56 dari 531 ulasan" "
Penilaian 4 - Buruk. 41 dari 531 ulasan" "
Penilaian 2 - Sangat Buruk. 61 dari 531 ulasan" "

8,2/10

Kebersihan

8,0/10

Staf & layanan

7,4/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

4/10 Buruk

Leslie

Bepergian bersama keluarga
Disukai: Staf & layanan
Guy at the front was amazing I think his name was Andre or something, but my kids room had a roach and they had to change their room for them! And the pool needed attention, we went to a waterpark instead‼️
Menginap 3 malam pada bulan April 2024
Tanggapan dari sh pada tanggal 6 Mei 2024
Dear Leslie,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

10/10 Sangat Bagus

Akerya

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and hospitable!
Menginap 2 malam pada bulan April 2024
Tanggapan dari sh pada tanggal 6 Mei 2024
Dear Akerya,Thank you for choosing to stay with us and taking time to provide your feed back.

10/10 Sangat Bagus

Aman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari SA pada tanggal 26 Apr 2024
Dear Aman,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express. I hope you will give us a chance to serve you again in future.

6/10 Cukup Baik

Josselin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari SA pada tanggal 26 Apr 2024
Dear Josselin,Thank you for choosing Holiday Inn Express and staying with us.

10/10 Sangat Bagus

Nagaraju

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Decent place for the price
Menginap 1 malam pada bulan April 2024
Tanggapan dari st pada tanggal 16 Apr 2024
Dear guest,Thank you for choosing Holiday Inn Express and staying with us.

10/10 Sangat Bagus

Cristina

Menginap 5 malam pada bulan April 2024
Tanggapan dari SH pada tanggal 6 Mei 2024
Dear Cristina, Thank you for choosing Holiday Inn Express and staying with us.

10/10 Sangat Bagus

Griselda

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great customer service
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari ST pada tanggal 5 Apr 2024
Dear guest,Thank you for choosing Holiday Inn Express and staying with us.

6/10 Cukup Baik

rafiq

Tidak Disukai: Kondisi & fasilitas properti
overall ok not worth to pay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari ST pada tanggal 26 Mar 2024
Dear guest,Thank you for choosing Holiday Inn Express and staying with us.

10/10 Sangat Bagus

Miguelina

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari ST pada tanggal 26 Mar 2024
Dear Miguelina,Thank you for choosing Holiday Inn Express and staying with us.

10/10 Sangat Bagus

Jaquay

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari ST pada tanggal 26 Mar 2024
Dear Jaquay,Thank you for choosing Holiday Inn Express and staying with us.

4/10 Buruk

Eboni

Tidak Disukai: Kebersihan
Restrooms were dirty. Comforters were not clean. Cleaning crew comes by in the hallway talking loud while you’re trying to get your last bit of rest.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AQ pada tanggal 13 Mar 2024
Dear guest,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

4/10 Buruk

Nyja

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Where should I start? The property seemed fine checking in. Nothing out of the ordinary. Got to our room and realized the TV in the room remote control didn’t work. For just me, this wouldn’t be an issue, but I was traveling with my daughter and granddaughter, so a TV with a working remote was essential. Called front desk and they told us to come get a remote from the front desk to try. That remote didn’t work, so we called back down and they gave us a 3rd remote…. That also didn’t work. After a few calls to the front desk, they agreed to move us to another room. We moved to other room which was literally right by the front desk. No problem. When we got in the room.. I had a sense that someone used the room, but the room was “clean”, so no complaints. Upon being in the room a few hours, we start to see roache(s)! That’s right not a roach, A FEW OF THEM! But ok, this is just a weekend stay and we’d only be there another full day and then leave. My daughter meets up with some friends, so it’s just the granddaughter and I in the room. I didn’t put the extra lock on the door thinking she’d be coming in at some time and would need to be able to get in. Around 630A someone enters the room and turns on the lights… I assume it’s my daughter since she’s the other person that should have access. I open my eyes from my sleep and see it is the front desk person walking in my room while we are still sleep. I raise my head and said “hi” and he immediately apologizes and backs out (and leav
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari AQ pada tanggal 8 Mar 2024
Dear Guest,Thank you for choosing Holiday Inn Express.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

4/10 Buruk

Willie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The air didn't work it was 83• in the building. I reserved a handicap room since I'm in a wheelchair they could not accommodate me. Even though it was specified with the reservation. I had to use a cup to relieve myself since i could not get in the restroom. They wouldn't honor my military discount because of the Rodeo. I am in a wheelchair and was given a room on the 3rd floor at the end of the hall. Lastly the club next door Patriots took up all the available parking and we had to park next door.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari SM pada tanggal 5 Mar 2024
Dear Willie,Thank you for choosing Holiday Inn Express. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Sangat Bagus

Bessy

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Everything was just perfect! Great front desk service as well thank you guys !
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AQ pada tanggal 8 Mar 2024
Dear guest,Thank you for choosing Holiday Inn Express and staying with us.

10/10 Sangat Bagus

Charles

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari SM pada tanggal 12 Feb 2024
Dear Charles,Thank you for choosing Holiday Inn Express and staying with us.

8/10 Bagus

Ana

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari SM pada tanggal 12 Feb 2024
Dear Ana,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUSTON ENERGY CORRIDOR-W OAKS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Cukup Baik

Van

Bepergian bersama keluarga
Negative things at hotel
We checked in on Wednesday and checked out Monday. During the stay, trash was never empty so I had to come down and ask ed for room service policy. They said laundry will be every 3rd day and trash empty daily. It was 4th day but nothing happened. They did come in everyday to change towels though. The toilet made very loud noise, like a sea lion and water was running the whole entire time. AC was very loud too. Breakfast is free and hot breakfast was served so that's the only positive compliment. I will try a new hotel next time
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari SM pada tanggal 5 Mar 2024
Dear Van,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

6/10 Cukup Baik

SHILONDA

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Smoke smell coming from bathroom vent. Front desk personnel noticed upon arrival then set out to find the source. I closed the bathroom door off from the rest of the room then left for a few minutes—upon return & after calling about it a second time; the desk personnel came & sprayed a scent neutralizer. Horrible ordeal.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari AQ pada tanggal 21 Jan 2024
Dear Shilonda,Thank you for choosing Holiday Inn Express. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

6/10 Cukup Baik

Kyle

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, fasilitas
Waited at least 10 mins before someone came to the desk so people could check in. Time was about 2000-2030 and I was second in line. Room was fine and god but breakfast was a joke! It seems like they only put out 1 full tray of all the hot items and that was it, never refilled anything! This is a total let down and by far the worse I've had at a Holiday Inn Express, definitely won't be back here ever! 😠
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari SM pada tanggal 15 Jan 2024
Dear Kyle,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

2/10 Sangat Buruk

DeAndra

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Upon arrival the front desk clerk was very rude. We checked into our rooms and realized the TV was not working properly. The front desk clerk was contacted and he came up to the room with an even worse attitude and basically said it was nothing he could do. He did not even offer to change rooms not provide me with someone in IT who could assist (if that is an option). I typically don't stay in Holiday Inns and this is why! I have contacted Orbitz which is who I booked with to get some type of resolutions. I hope IHG offers a training program for associates as it relates to customer service because it is VERY much needed for this front desk clerk.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari SM pada tanggal 15 Jan 2024
Dear DeAndra,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

10/10 Sangat Bagus

Brent

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari SM pada tanggal 10 Jan 2024
Dear Brent,Thank you for choosing Holiday Inn Express and staying with us.

8/10 Bagus

christopher

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari AQ pada tanggal 8 Jan 2024
Dear Christopher,Thank you for choosing Holiday Inn Express and staying with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

8/10 Bagus

Katrina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is in a busy area near several businesses.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari AQ pada tanggal 8 Jan 2024
Dear katrina,Thank you for choosing Holiday Inn Express and staying with us.We hope that you will give us the opportunity to serve you again in the future.

2/10 Sangat Buruk

Asif

Traveler bisnis
Tidak Disukai: Staf & layanan
The hotel experience is exceptionally poor; it's 4:20 am, and there's still considerable noise disturbance.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari AQ pada tanggal 8 Jan 2024
Dear Guest, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

2/10 Sangat Buruk

TORRANCE

Bepergian bersama teman, Traveler bisnis, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari AQ pada tanggal 10 Jan 2024
Dear guest,Thank you for staying with us.

8/10 Bagus

Charmayne

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari SM pada tanggal 29 Des 2023
Thank you for choosing Holiday Inn Express and staying with us.

10/10 Sangat Bagus

Mohanned

Disukai: Fasilitas
Tanggapan dari SM pada tanggal 12 Feb 2024
Dear Mohanned,Thank you for choosing to stay with us.

6/10 Cukup Baik

Barbara

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari SM pada tanggal 29 Des 2023
Dear Guest, Thank you for choosing Holiday Inn ExpressWe hope that you will give us the opportunity to serve you again in the future.

4/10 Buruk

Anthony

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The room had roaches in it
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari SM pada tanggal 29 Des 2023
Dear guest, Thank you for choosing Holiday Inn ExpressWe hope that you will give us the opportunity to serve you again in the future.

4/10 Buruk

Effie

Menginap 4 malam pada bulan November 2023
Tanggapan dari SM pada tanggal 29 Des 2023
Dear Guest, Thank you for choosing Holiday Inn Express and staying with us.

4/10 Buruk

Jesse

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room wasnt fully set up for me to check in, it was missing a few ammenities. There was someone screaming and cussing in the lobby in the morning, breakfast was terrible.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari SM pada tanggal 29 Des 2023
Thank you for choosing Holiday Inn Express. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

6/10 Cukup Baik

Mohammad Zahid

Disukai: Fasilitas
Pretty average service at the front.
Menginap 1 malam pada bulan November 2023
Tanggapan dari AQ pada tanggal 24 Nov 2023
Dear Mohammad Zahid,Thank you for choosing Holiday Inn Express and staying with us.

6/10 Cukup Baik

Tina

Not stocked, no coffee or cups. Old furniture, shabby looking. The front desk person knocked on the door whole I was in the bathroom, then came in, he had the wrong room. When I checked in he said my card was declined, just didn’t seem like he was trained well.
Menginap 2 malam pada bulan November 2023
Tanggapan dari AQ pada tanggal 24 Nov 2023
Dear Tina,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Sangat Bagus

Karren

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A real nice hotel with a really great breakfast. Staff were all great. The area is hard to get around if you dont have a car.
Menginap 2 malam pada bulan November 2023
Tanggapan dari AQ pada tanggal 20 Nov 2023
Dear Karren, Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUSTON ENERGY CORRIDOR-W OAKS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 Sangat Bagus

Karren

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel was so nice and comfortable we ended staying another night. The breakfast was awesome with plenty of variety to choose from as well as the menu changing daily. The staff were all nice and very helpful. Definitely recommend this hotel
Menginap 1 malam pada bulan November 2023
Tanggapan dari SM pada tanggal 15 Nov 2023
Dear Karren,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUSTON ENERGY CORRIDOR-W OAKS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Jose

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and easy to use and very friendly
Menginap 1 malam pada bulan November 2023
Tanggapan dari SM pada tanggal 15 Nov 2023
Dear Jose,Thank you for choosing Holiday Inn Express and staying with us. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.

2/10 Sangat Buruk

Asia

Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Business

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Yikes!!!
First room they gave me was not cleaned and it was also an ADA room. Second room they gave me the AC did not work.
Menginap 1 malam pada bulan November 2023
Tanggapan dari AQ pada tanggal 3 Nov 2023
Dear guest, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

4/10 Buruk

Shamee

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Not good at this time
Menginap 1 malam pada bulan November 2023
Tanggapan dari AQ pada tanggal 3 Nov 2023
Dear guest,Sorry for inconvenience. we will use your comments to coach our team in order to provide a better experience in the future.

6/10 Cukup Baik

Ahmed

Traveler bisnis
Tidak Disukai: Staf & layanan
Very poor customer service
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari AQ pada tanggal 27 Okt 2023
Dear guest,sorry for inconvenience. we will use your comments to coach our team in order to provide a better experience in the future.

8/10 Bagus

Thanawut

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very comfortable stay
The room is clean and the bed is very comfortable. Consider the price per value, this is an amazing hotel and I would definitely stay again. The only thing to improve is that the cabinet and the bench are old with stain on them, but that did not affect a good night sleep!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari SM pada tanggal 26 Okt 2023
Dear Thanawut, Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUSTON ENERGY CORRIDOR-W OAKS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Kaisa

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
The bathroom floor was wet and the bath mat was damp. We were given a new room. One of the lamps was missing a switch, there was a hole where it should have been.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari AQ pada tanggal 25 Okt 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HOUSTON ENERGY CORRIDOR-W OAKS.I would like to start by apologizing to you for not meeting your expectations. we will use your comments to coach our team in order to provide a better experience in the future.

10/10 Sangat Bagus

Shabika

Disukai: Kebersihan, staf & layanan
Friendly and helpful staffs at the front desk.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari AQ pada tanggal 17 Okt 2023
Dear Shabika,Thank you for taking the time to tell us about your experience at Holiday Inn Express Houston.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Ron

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Liked it
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari AQ pada tanggal 16 Okt 2023
Dear Ron,Thank you for choosing Holiday Inn Express, and staying with us.

6/10 Cukup Baik

Joan, METAIRIE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I think it is rather pathetic that this hotel would not provide decaffeinated coffee for its guests. Even motels with much lower ratings have decaf. If you want decaf here, you need to pack your own K cups. For a business which is in the hospitality industry, it rates poor in hospitality
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari AQ pada tanggal 16 Okt 2023
Dear guest,I would like to start by apologizing to you for not meeting your expectations. we will use your comments to coach our team in order to provide a better experience in the future

6/10 Cukup Baik

Joan, METAIRIE

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
I was very disappointed that there was no decaffeinated coffee, none at breakfast and none of the K cups provided in the room were available in decaffeinated. Even lesser rated motels have this amenity and I do not understand why Holiday Inn choses not to have this for their guests. If this is something you want, bring your own or choose a different hotel.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari AQ pada tanggal 9 Okt 2023
Dear Joan,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

2/10 Sangat Buruk

Natalie

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Toilet ran all night, loud AC, worst holiday inn I ever stayed at, doors do not close properly so from 6am & on you hear doors slamming. No sleep. Towels dingy looking. Will never stay here again.
Menginap 1 malam pada bulan September 2023
Tanggapan dari AQ pada tanggal 9 Okt 2023
Dear Katelyn Tran,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

2/10 Sangat Buruk

ELIZABETH, El Monte

Menginap 3 malam pada bulan September 2023
Tanggapan dari AQ pada tanggal 16 Okt 2023
Dear Elizabeth,I would like to start by apologizing to you for not meeting your expectations.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Sangat Bagus

Zainulabdeen, Midland

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was perfect
Menginap 6 malam pada bulan September 2023
Tanggapan dari AQ pada tanggal 9 Okt 2023
Dear Zainulabdeen, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HOUSTON ENERGY CORRIDOR-W OAKS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 Sangat Buruk

Rebecca

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari AQ pada tanggal 11 Sep 2023
Dear guest,thank you choosing Holiday inn express and staying with.