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Ulasan untuk Motel 6 Houston, TX - Spring

2 out of 5
Motel 6 Houston, TX - Spring
415 Farm to Market 1960, Houston, TX

Ulasan

6,0
Penilaian 10 - Sangat Bagus. 73 dari 330 ulasan" "
Penilaian 8 - Bagus. 66 dari 330 ulasan" "
Penilaian 6 - Cukup Baik. 56 dari 330 ulasan" "
Penilaian 4 - Buruk. 42 dari 330 ulasan" "
Penilaian 2 - Sangat Buruk. 93 dari 330 ulasan" "

6,2/10

Kebersihan

7,0/10

Staf & layanan

4,6/10

Fasilitas

5,8/10

Kondisi & fasilitas properti

4,6/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Timothy

Bepergian bersama teman, Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They scammed me and charged me and cancel my rooms after I paid. We had to leave and cancel our vacation I am suing this hotel and Expedia. I will be expressing my opinions on all social media apps and on my national podcast!! SCAM>> Shame on you...
Menginap 5 malam pada bulan April 2024
Tanggapan dari Brand Experience Team pada tanggal 1 Mei 2024
Hi Timothy, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

10/10 Sangat Bagus

Francisco

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Todo bien
Menginap 3 malam pada bulan April 2024
Tanggapan dari Brand Experience Team pada tanggal 1 Mei 2024
Hi Francisco, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

2/10 Sangat Buruk

Melisa

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have stayed in some cheap hotels before, but have never felt the need to leave like I did with this one. The smell was the first thing I noticed. Strong urine odour in the room, so I checked the air conditioner/heater, and there was mould through it and it appeared that someone had peed in it. There were brown stains all over the wall including some spots of dried blood. There were clumps of hair on the floor as if someone had gotten a haircut but didn't sleep the edges. Many hairs in the sheets and I don't even want to think about how dirty the mattress cover was (I was too afraid to look at the mattress itself). We quickly left and went to another hotel nearby. The staff member at the front desk didn't even seem surprised. He had just arrived on shift to an empty front desk as apparently his colleague (who had checked us in) had just left before he arrived. He was nice enough but the person who checked us in barely said a word and walked away when we were trying to ask a question about having something delivered. I glanced into the room that was supposed to be the gym but it was just pieces of equipment scattered around with tape around them (not operational). Would give less than 0 if it was possible.
Tanggapan dari Nancy Y. pada tanggal 19 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Sangat Buruk

Aamina

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is very unprofessional, and Rude and disrespectful
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Brand Experience Team pada tanggal 12 Mar 2024
Hi Aamina,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Sangat Buruk

Helen

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Muy mal, cucarachas por toda la habitación muertas. Mucho mal olor a cigarros y a sucio en los cuartos al punto q m hizo vomitar. Había caca de perro en el front desk y no la limpiaron jamás. No lo recomiendo el peor q m he hospedado en la vida
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Brand Experience Team pada tanggal 27 Feb 2024
Hi Helen,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Sangat Buruk

Kimberly

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nasty
Trash
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Brand Experience Team pada tanggal 14 Feb 2024
Hi Kimberly,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 Buruk

Anthony

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Customer service is great. But the building is not very well taken care of. The pool was very nasty and green. The elevator smelled like urine. Found a used bar of soap in my room. Didnt stay the whole night.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Brand Experience Team pada tanggal 14 Feb 2024
Hi Anthony,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Sangat Buruk

Kimberly

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bugs
Begs crawling in refrigerator couldn’t put food inside bugs in tub
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Brand Experience Team pada tanggal 14 Feb 2024
Hi Kimberly,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Sangat Buruk

Davonne

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Don’t recommend
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Brand Experience Team pada tanggal 6 Feb 2024
Hi Davonne,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Sangat Bagus

Desiree

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They are pet friendly! Most likely to recommend for pet lovers.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Brand Experience Team pada tanggal 6 Feb 2024
Hi Desiree, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Sangat Buruk

Vanessa

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

2/10 Sangat Buruk

Kimberly

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bad business
The room was nasty bugs all over I need a key credit I spent money no sleep me or my child traffic in and out down halls loud music noise
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Brand Experience Team pada tanggal 30 Jan 2024
Hi Kimberly,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Sangat Bagus

Ashley

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Marta Cecilia

Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Nakeda

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had roach everywhere and staff said they couldn’t promise me that another room would not have roaches.
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Brand Experience Team pada tanggal 9 Jan 2024
Hi Nakeda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Sangat Buruk

Devine

Menginap 7 malam pada bulan Desember 2023

2/10 Sangat Buruk

Katherin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Stephanie

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Don’t stay here
This place was horrible. I would never recommend it to my worst enemy. The first room they put me in smelt of dog pee then the second room smelt of cigarettes and musk. NEVER EVER will I stay in a place like this.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Brand Experience Team pada tanggal 21 Nov 2023
Hi Stephanie,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Sangat Buruk

Jessica, Sterling

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
First off, yes you get what you paid for. But this was beyond disgusting, the lobby and halls were smelly and dirty. The elevator had dried blood on the walls. When i got to my room, i found mold on the ceiling and in the shower, as well stains all over the sheets. I wanted to check out a day earlier than expected, and the front desk lady refused to give me a refund for the unused days.
Menginap 3 malam pada bulan November 2023

4/10 Buruk

Jeremy

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Don’t stay here
Very misleading a complete dive!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Brand Experience Team pada tanggal 15 Nov 2023
Hi Jeremy,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Sangat Buruk

Randal

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Don’t even think about staying here
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Nancy Y. pada tanggal 27 Okt 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Cukup Baik

Diana

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Christy

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Smelled like smoke. Got charged twice. Unsafe.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 27 Sep 2023
Hi Christy, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Sangat Buruk

Perla

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
El cuarto estaba demasiado sucio, tenía cabellos la tina. La alberca estaba inhabilitada. Las sábanas estaban quemadas con cigarro y todo mal limpiado
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 19 Sep 2023
Hola Perla,Lamentamos que no haya disfrutado de su estadía con nosotros y le pedimos disculpas por cualquier inconveniente que pueda haber experimentado. Esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

4/10 Buruk

Valerie

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The website and Expedia listed free continental breakfast but it didn’t exist nor was there any ice machines. The stairs were blocked off and if the elevator was broken or not working if there was a fire, I would be in trouble!
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Eduardo

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place absolutely stinks! Front desk never around, room service doesn’t do their Job!
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Brand Experience Team pada tanggal 19 Sep 2023
Hi Eduardo,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

4/10 Buruk

Maria

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Las paredes, espejos,y muebles muy sucios los muebles los tuvimos que limpiar nosotros para poder poner nuestras cosas encima. El servicio igual pesimo ni saludo de bienvenida ni nada.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 13 Sep 2023
Hi Maria, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The place was in extreme disrepair, dirty hallways, doors, walls, outside lot. Extremely underwhelmed, I would think Motel 6 would not want this facility associated with its brand.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Brand Experience Team pada tanggal 7 Sep 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Sangat Buruk

Nigel

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nothing was unique about it , need to be shut down ,
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Brand Experience Team pada tanggal 30 Agu 2023
Hi Nigel,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 Buruk

Eugene, Libreville

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
No local phone available in the room !
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Brand Experience Team pada tanggal 23 Agu 2023
Hi Eugene,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

2/10 Sangat Buruk

Carolyn

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The smell is bad, holes in the walls, no security lock on door and stains in the bathroom. This was a very bad stay and if was not so tired I would have left.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Brand Experience Team pada tanggal 23 Agu 2023
Hi Carolyn,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Sangat Buruk

William

Tidak Disukai: Kondisi & fasilitas properti
Menginap 7 malam pada bulan Agustus 2023

2/10 Sangat Buruk

GUILLERMO DELGADO DEL

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
PÉSIMA ATENCIÓN, MALOS OLORES, CERO LIMPIEZA HABITACIÓN Y NO REEMBOLSARON POR DUPLICIDAD DE COBRO.
Tanggapan dari Nancy Y. pada tanggal 18 Agu 2023
Después de leer su reseña, nos decepciona saber que no cumplimos con sus expectativas. Intentamos mejorar constantemente para brindar la mejor experiencia posible a los huéspedes, por lo que apreciamos su honestidad.Mientras tanto, analizaremos estos problemas y haremos todo lo posible para solucionarlos. Gracias de nuevo por su tiempo, y esperamos volver a verlo pronto.nancy y.#equipo6

2/10 Sangat Buruk

Robert

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Where to start? No working ice machine entire trip. Roaches. The luggage cart is a dollar general yellow shopping cart someone stole for the property. I could go on
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Nancy Y. pada tanggal 18 Agu 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Bagus

MariA DE LOS A

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Malo
Un hotel para estar unas horas mientras sale tu avión
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Brand Experience Team pada tanggal 9 Agu 2023
Hola Maria,Gracias por calificar positivamente su estancia!!Lilith#equipo6

2/10 Sangat Buruk

Alicia Leanne

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I truly do not understand how this place is not shut down. Minimal cleaning, everything is broken and they have not replaced. Cardboard covering windows, and the pool that looked clean and functional in the advertisement... yeah it works, but its green. As we were checking out, another customer was asking for clean towles and the lady at the counter told her to clean them in the coin laundry if she wanted clean towels because the lady who does the towels wasnt there today.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Brand Experience Team pada tanggal 13 Jul 2023
Hi Alicia, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

2/10 Sangat Buruk

Krystin

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Horrible
As soon as I walked into the hotel room and smell old and stinky, and then there was only one housekeeper, and I asked for some extra towels she said she couldn’t give me any and she was the only one I had to wash them. We had three people in a room and we’re going to get one towel per size and that’s it for three people. Also, the pool was brown and cannot be swimming in and homeless people hanging around the property and staff was very rude and the toilet kept having problems .DO NOT STAY HERE!!
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Nancy Y. pada tanggal 6 Jul 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Sangat Bagus

EDWARD, SPRING

Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

bryant

Menginap 9 malam pada bulan Mei 2023

2/10 Sangat Buruk

Melissa

Menginap 2 malam pada bulan Juni 2023

2/10 Sangat Buruk

Crystal

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I booked because of the swimming pool and it was closed
Menginap 6 malam pada bulan Juni 2023
Tanggapan dari Brand Experience Team pada tanggal 21 Jun 2023
Hi Crystal, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

4/10 Buruk

Dararosa

Bepergian bersama keluarga
Room cleanliness is not clean. They never came and clean the room, I booked for 5 nights, they never came once to clean my room during those 5 nights. When I checked out, nobody was at the desk to properly check me out and when I rang the bell a few times, they came out like I was annoying them and point to the desk that I can drop the key there, never say thank you even when I checked in. Customer service is bad and room cleanliness is bad.
Menginap 5 malam pada bulan Mei 2023
Tanggapan dari Brand Experience Team pada tanggal 1 Jun 2023
Hi Dararosa, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

2/10 Sangat Buruk

Cody

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023

4/10 Buruk

Lesley

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan
the staff was very rude and not good at communicating and the floors where very dirty
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Nancy Y. pada tanggal 24 Mei 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Sangat Buruk

GUILLERMO DELGADO DEL

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
MALISIMA MALOS OLORES NINGUN SERVICIO Y MAL TRATO POR PROBLEMAS QUISIERA PUDER SABER SI SE REALIZO LA CANCELACION DE LA RESERVA 72528832428427 YA QUE POR ALGUNA RAZON SE DUPLICARON RESERVACIONES 72528841000414 PERO ME DIJERON YABIAN CANCELADO UNA YA QUE NO PUDE TENER COMUNICACION CON USTEDES EXPEDIA. ESPERO UNICAMENTE SE HAYA HECHO UN CARGO PORQUE NO HE PODIDO TENER COMUNICACION POR TELEFONO CON EXPEDIA.
Tanggapan dari Brand Experience Team pada tanggal 10 Mei 2023
Hola Guillermo,Nos gustaría hablar más sobre su experiencia con usted y pedirle que se comunique con nuestro Equipo de Relaciones con los Huéspedes utilizando la función Contáctenos en nuestro sitio web para conectarse con nosotros.Maz K.#Team6

2/10 Sangat Buruk

Philip

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan
Horrible, this place should be shut down by the state and federal government. Doors don’t close are open properly, tv remotes don’t work at all and staff could not help me. Ice machine broke down. Mental institution, I almost called the Houston police department, I heard a man on the floor above me beating another person or himself. Screaming 1:00 am horrifying. Put me in a room with broken glass dirty towel’s on the floor and then move me to an another room. I want my money back, Expedia. Com should not do business with this horrible place
Menginap 1 malam pada bulan April 2023
Tanggapan dari Brand Experience Team pada tanggal 10 Mei 2023
Hi Philip,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

8/10 Bagus

Anabel

Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan April 2023

2/10 Sangat Buruk

Wilbert

Tidak Disukai: Staf & layanan
I would not recommend anyone to stay at this hotel it sure is nasty inside the rooms look good in pics but Horrible in person
Menginap 2 malam pada bulan April 2023
Tanggapan dari Brand Experience Team pada tanggal 25 Apr 2023
Hi Wilbert,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Bagus

Angelina

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 7 malam pada bulan April 2023

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan April 2023