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Ulasan untuk OYO Hotel Houston Tx Medical Center Nrg Stadium

2.5 out of 5
OYO Hotel Houston Tx Medical Center Nrg Stadium
10015, Main St 610 S. Loop, Houston, TX

Ulasan

4,0
Penilaian 10 - Sangat Bagus. 44 dari 377 ulasan" "
Penilaian 8 - Bagus. 20 dari 377 ulasan" "
Penilaian 6 - Cukup Baik. 37 dari 377 ulasan" "
Penilaian 4 - Buruk. 36 dari 377 ulasan" "
Penilaian 2 - Sangat Buruk. 240 dari 377 ulasan" "

4,0/10

Kebersihan

5,2/10

Staf & layanan

3,8/10

Fasilitas

3,8/10

Kondisi & fasilitas properti

3,6/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Frederick

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Did not honor paid reservation. No room available upon arrival. Turned away. Terrible experience.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Betty

Menginap 10 malam pada bulan Maret 2024

2/10 Sangat Buruk

Yosvel

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
lo peor de todo fue que expidea no me ayudó a resolver el problema aun pagando mi protección de viaje
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Barbara pada tanggal 2 Mei 2024
Hi, Yosvel! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

2/10 Sangat Buruk

Hector

Bepergian bersama teman, Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I have stayed in hotels, motels and rooms all over the world, even 3rd world countries. This was the absolute worst place i have ever seen. We entered the room and we left told them to keep the money. Soda cup on top of drawer, ac did not work, and extremely dirty.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Barbara pada tanggal 2 Mei 2024
Sorry for the unpleasant experience you had with us. Hector! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara

2/10 Sangat Buruk

Kayelle Lamae

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Worst place ever never stay here
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Barbara pada tanggal 2 Mei 2024
Hello, Kayelle! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 Sangat Buruk

Jesus

Not even have the opurtunity to stay , no rooms available, have to look for another hotel
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Barbara pada tanggal 2 Mei 2024
Hi, Jesus! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

2/10 Sangat Buruk

Giroid

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Roaches and flies everywhere. Walls so thin you can hear the neighbors conversations. Very unprofessional had to wait an hour to get in my room that was booked hours before i arrived. No hot water the heater didn't work. Will never book oyo hotels again.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Apologies for the problems you had faced, Giroid! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Sangat Buruk

Manuel

Bepergian dalam rombongan, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Llegué el día de mi check in y había un par de personas afuera fumando hierba, entré y el lobbie era lo mismo, sobre el front desk una hija con la leyenda que si necesitaba asistencia llamada a un número, una persona que llegó antes que yo se estaba quejando del mal servicio del hotel, estuve 23 minutos esperando a alguien, nadie llegó, decidí ir a otro hotel! Si tienes oportunidad de llegar está calificación y piensas quedarte aquí, busca en otro lado. Afuera está inundado de homeless y drogadictos ni tu auto estará seguro. Es una pena que Expedia no verifique los establecimientos, en mi caso que siempre llego a los check-in de noche, es imposible ya solicitar la cancelación porque pasó el tiempo límite, por eso recomiendo buscar otra opción, hay mucho mejores por unos cuantos dólares en el área de san antonio
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Manuel! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 Sangat Buruk

Sadae

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No hot water, roach infested, strangers knocking at door and no comforter just sheet to cover just with.
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Sadae! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.

2/10 Sangat Buruk

Tha amilli

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Roaches, Housekeeping is very rude and will not refresh your room, the management does not answer the phone after hours because he is in his room sleeping, yes he stays on property and this hotel is supposed to be 24hours. They do not accommodate any of your needs of something goes wrong in your room. TERRIBLE PLACE TO STAY!!!! Do not waste your time.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

SONJAY

Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Olivia

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms are dirty look nothing like the pictures. The roof is caving in the floors are dirty the rooms smell
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Olivia! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 Sangat Buruk

Diana

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Listing pictures do not match actual rooms . Also , having street people bang at your door is very highly likely to happen . Super inconvenient
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Diana! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

10/10 Sangat Bagus

Meyiah

Bepergian bersama keluarga
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Thanks for the positive rating, Meyiah! Hope to welcome you again soon. Regards, Noah.

10/10 Sangat Bagus

Kelwin

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Nothing short of amazing shall I say 😂
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Kelwin! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

2/10 Sangat Buruk

Ricardo, Torreón

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Terrible, den de baja esta propiedad de Expedia ya.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
We are extremely sorry to know this, Ricardo! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah.

6/10 Cukup Baik

Philllip

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Houston at a glance
We got what we paid for. the room was clean enough, but the heater didn't work; after trying for a couple of hours to replace, used a space heater. had a lot of outside noise and disruption from "homeless people hanging around. amenities were lacking.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Apologies for the problems you had faced, Philllip! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 Sangat Bagus

Zia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Thanks for the positive rating, Zia! Hope to welcome you again soon. Regards, Noah.

2/10 Sangat Buruk

Jeremy

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Didn’t stay in this hotel. Homeless camp in the parking lot of the building. People sleeping in bushes along the side of building. Not safe for a family, my wife was approached by panhandlers when we arrived. Never even checked in.
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Jeremy! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Sangat Buruk

Jackie

Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Januari 2024

2/10 Sangat Buruk

Louis

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Louis! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Sangat Buruk

Robyn

Menginap 2 malam pada bulan Januari 2024

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Sincere Apologies. We are highly disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Noah.

2/10 Sangat Buruk

Omar

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Omar! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.

2/10 Sangat Buruk

earnest

Did not check in. Hotel said the sent email to let us know that booking was cancelled. Do not charge my card for this.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Sangat Buruk

Kameron

They don’t have room for me because of 4 room has flood
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Kameron! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

2/10 Sangat Buruk

Jose

I got double booked and I’m currently waiting
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Apologies for the problems you had faced, Jose! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Sangat Buruk

kimmarie

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Not fit for stay! Photos posted are not the room at all not sure where they came from! Should not be offered as a hotel especially for tourists
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Kimmarie! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 Sangat Buruk

Ruben

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Joshua

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Joshua! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Sangat Buruk

DONALD, Houston

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This is NOT an OYO property it is a place called Rest Up Inn. They had roaches on the walls and beds and holes punched in the walls. There are homeless people and drug addicts hanging around outside. I immediately went to the front desk and cancelled and found a hotel.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Donald! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.

2/10 Sangat Buruk

Intevs

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Intevs! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Sangat Buruk

Jose

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Jose! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah.

2/10 Sangat Buruk

Brittni

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Do not book this place, not safe and a disaster. A newly “renovated room” which was terrible, no outlet covers, no shower curtains, no window curtains, door that was broken into.
Menginap 3 malam pada bulan Desember 2023

2/10 Sangat Buruk

Alyssa

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Alyssa! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Sangat Buruk

Patrick, Austin

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property did not honor the reservation. They physically locked the door and insisted that no rooms were available on the second night. On the first night I was told that there was one room, but that it was really bad. The room was grotesque. One light could not be turn off. The room was dirty. There were transients walking up and down the halls. Do not go here.
Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Terence

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
TRASH!!!
THIS IS THE WORST HOTEL IN THE HISTORY OF HOTELS , THIS PLACE SHOULD NOT BE OPEN , & THEY REFUSED TO GIVE ME A REFUND CIGARETTE & MILDEW SMELL, THIS PLACE IS NOT FIT TO BE OPEN !
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Tairan

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
> Booked stay for 12/02-12/03 at 10pm > Called Oyo number listed on Google to confirm if they had availability (because Expedia will take your money on last minute bookings but not refund you if there is no vacancy when you arrive) > Rude rep heard my situation and tells me I have to check in at 3pm. I explain the situation and he keeps repeating himself so I hang up. > 20 minutes later another man calls and assures me there’s a room waiting for me. I just had to make a payment to a link he sends. I ask repeatedly if I’m able to check in right then and he assures me I have nothing to worry about. It felt like a scam due to the call coming from no where. Nonetheless, I make the payment because my wife and kid were sleep and tired. > Go back to the car ,where my son and wife are waiting, and decide to drive there. Did not realize I was there bc the sign said another name and suspicious people loitering outside the hotel. > I arrived at the hotel at 3am 12/03 where I see a no vacancy sign. Walk to night window and clear behind the glass the check in lady is sleep with a sign that reads “no vacancies”. >I call the number back and the guy tells me everything is fine just check in. I said there’s no vacancy. And he reassures me again. He asked to let him talk to the front desk and ask if there is vacancies.. >I woke her up and She said “No” and went back to sleep
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

S

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was sketchy when I pulled up. Once in the lobby I patiently waited for the desk attendants help checking in but she had someone before me. Which wasn’t a problem until that one person turned into a 30 minute conversation between her the guess and another member of staff. Once I finally got my room, none of the light work the bed had stain crumbs and little hair shaving on it, the microwave and fridge did not work, and there was no shower curtain, it looked as if the room was mopped and that’s it. But the really horrible part was the people getting high with needles right outside my room and the roaches that were everywhere inside and out. I wouldn’t recommend this place to my worst enemy.
Menginap 7 malam pada bulan November 2023

2/10 Sangat Buruk

Margarita Moreno

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
i booked for a week stay. upon arrival, i realized that the rooms were nothing like in the pictures online. i requested a non smoking room, they gave me the least smelly room because there were no real non smoking rooms. room was infested with roaches. i had to go out and buy my own roach bait. on about like the 5th day, they showed up around 8 am to spray concentrated pesticides. i clearly had to leave the room for a couple of hours. it is also located in a really bad area of town. there is a group of drug addicts that gather on the complex to just “hang out”. one day i stepped out to the car and found a guy just peeing out in the apt sidewalk. i had asked to speak to the owner but they were always unavailable. definitely do not recommend. expedia should update their listing to show what this place is really like. definitely not recommended
Menginap 6 malam pada bulan November 2023
Tanggapan dari Barbara pada tanggal 22 Jan 2024
Hi, Margarita! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

2/10 Sangat Buruk

James

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property & staff is the perfect example of why you should always, 1.Read the fine print. 2.check out the property. Do not to rush the process of lodging. That's if you have any ethics!! However if don't have any this is the perfect place for ya!¡!!
Menginap 3 malam pada bulan November 2023
Tanggapan dari Barbara pada tanggal 22 Jan 2024
Hi, James! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

6/10 Cukup Baik

Jayla

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Jayla! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

10/10 Sangat Bagus

Penny

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoyed my stay. The staff is amazing, extremely friendly and very efficient. There is one housekeeper (not Annie) that would skip me every time she cleaned though. I didnt need services but making sure I didn't need anything would have been nice. They go out of their way to make sure you're taken care of. It's like family. the parking is pretty good. They are doing renovations on some rooms but the rooms are nice and comfortable. It's reasonably priced. I will definitely keep this location saved for the future and will definitely recommend this place to others.
Menginap 7 malam pada bulan November 2023
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Penny! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

2/10 Sangat Buruk

Scothelia

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Apologies for the problems you had faced, Scothelia! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Flea pit
Fleapit, unsafe, shady deals going on in the parking lot. Room smelt strongly of mold and sadness. Exposed sheetrock on wall. I took 2 seconds in the room and left the place. Don’t book !
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Janeth

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
No clean at all

2/10 Sangat Buruk

Alfonso

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023

2/10 Sangat Buruk

Kenny

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Noushin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay away from this place, not a hotel not a motel
Things broken in the room, plumbing issue, window wasn’t glass and broken, curtains broken, cockroaches all over the place, not clean at all, homeless people were residence of the place and all around the place, management was not supportive, we left in less than an hour and management refused to refund our money.
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Porsche, Houston

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
You get what you pay for.
Menginap 8 malam pada bulan Oktober 2023