Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 77 dari 271 ulasan" "
10 - Sangat Bagus
77
Penilaian 8 - Bagus. 58 dari 271 ulasan" "
8 - Bagus
58
Penilaian 6 - Cukup Baik. 48 dari 271 ulasan" "
6 - Cukup Baik
48
Penilaian 4 - Buruk. 34 dari 271 ulasan" "
4 - Buruk
34
Penilaian 2 - Sangat Buruk. 54 dari 271 ulasan" "
2 - Sangat Buruk
54
6,8/10
Kebersihan
7,2/10
Staf & layanan
5,4/10
Fasilitas
6,2/10
Kondisi & fasilitas properti
6,4/10
Ramah lingkungan
Ulasan
4/10 Buruk
Christopher
Traveler bisnis, Bepergian bersama keluarga
15 Mei 2024
Rooms need huge up grade
Christopher
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
Christian, Waukegan
6 Mei 2024
Disukai: Staf & layanan
Christian
Menginap 1 malam pada bulan Mei 2024
6/10 Cukup Baik
Sabrina
26 Apr 2024
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Sabrina
Menginap 1 malam pada bulan April 2024
4/10 Buruk
Alexis
28 Mar 2024
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
As a female solo traveller, I did not feel very safe. Very dangerous looking dingy area. Bedsheets were dirty with cigarette holes and lights would flicker on. I couldn’t even open my drapes because there was no tint or nothing so everyone can see inside. I wanted to get a refund for one night because I didn’t feel safe and they wouldn’t give it to me so I had to stay inside a dark room locked until my flight was ready. I ended up checking out early to stay at the airport because I felt safer sitting there. Waste of money, pay the extra few dollars to go somewhere nicer
Alexis
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ammy pada tanggal 2 Mei 2024
Hi, Alexis! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.
10/10 Sangat Bagus
Miya
26 Mar 2024
Disukai: Kebersihan
Miya
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ammy pada tanggal 2 Mei 2024
Hi, Miya! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
6/10 Cukup Baik
Eddie L
20 Mar 2024
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
You get what you pay for. My room was listed as non-smoking but it definitely was not. As a non-smoker I could smell it in the pillows and the comforter. The cleaning lady did her part by keeping the room clean but to no avail. I went to ask about an iron and ironing board and was told they didnt have one as everytime the got them they were stolen. Who steals those items? The staff that i dealt with were nice and helpful. Not a bad stay.
Eddie L
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Ammy pada tanggal 2 Mei 2024
Hi, Eddie! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.
8/10 Bagus
Eduardo
12 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good stay
Eduardo
Tanggapan dari Ammy pada tanggal 2 Mei 2024
Hi, Eduardo! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
10/10 Sangat Bagus
Jennifer
Bepergian bersama keluarga
20 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fast easy check in
Jennifer
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ammy pada tanggal 6 Mei 2024
Hi, Jennifer! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
10/10 Sangat Bagus
Clifton
Traveler bisnis
16 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Worth the stay
Clifton
Tanggapan dari Ammy pada tanggal 6 Mei 2024
We appreciate your positive rating, Clifton! We take pride in providing our guests with a great experience. Regards, Tim.
10/10 Sangat Bagus
Clifton
15 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenience and accessibility was amazing.
Clifton
Tanggapan dari Ammy pada tanggal 6 Mei 2024
Glad to see that you have rated us positively, Clifton! Do give us more chances to delight you in the future. Regards, Noah.
2/10 Sangat Buruk
paul
Traveler bisnis
15 Feb 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
paul
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ammy pada tanggal 4 Mei 2024
Hi, Paul! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
6/10 Cukup Baik
Jessie
Bepergian bersama keluarga dan anak
15 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s not bad Price is awesome and front desk is very nice!
Jessie
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ammy pada tanggal 6 Mei 2024
Hi, Jessie! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
10/10 Sangat Bagus
Kanesha
13 Feb 2024
Disukai: Staf & layanan, fasilitas
Everyone was very kind and it was neat and clean on the inside
Kanesha
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ammy pada tanggal 6 Mei 2024
We appreciate your positive rating, Kanesha! We take pride in providing our guests with a great experience. Regards, Tim.
Hi, Timothy! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Tim.
2/10 Sangat Buruk
Tirrell, Las Vegas
20 Jan 2024
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
There was an extremely strong odor in the room & the bottom of the door was bent out wouldn’t close leaving a gap & draft. They keep the front desk lobby locked so you have to communicate through a window outside. I was told there were no other rooms. I really need a refund!
Tirrell
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ammy pada tanggal 6 Mei 2024
Hi, Tirrell! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.
2/10 Sangat Buruk
Jorge
Traveler bisnis, Bepergian bersama keluarga
10 Jan 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All the room small smoke.
Jorge
Menginap 1 malam pada bulan Januari 2024
2/10 Sangat Buruk
HEgfCTO
Bepergian bersama keluarga
5 Jan 2024
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Thanks for the positive rating, Michael! Hope to welcome you again soon. Regards, Noah.
6/10 Cukup Baik
Richard
14 Des 2023
Richard
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ammy pada tanggal 4 Mei 2024
Hi, Richard! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
10/10 Sangat Bagus
Miquela
7 Des 2023
Miquela
Menginap 2 malam pada bulan Desember 2023
4/10 Buruk
Joy
28 Nov 2023
Tidak Disukai: Staf & layanan
The place was alright, for a cheap hotel. I was upset that they did not honor my reservation, even after I called twice, and emailed them to inform them that I would be late checking in because my flight didn’t arrive until after midnight.
Joy
Menginap 1 malam pada bulan November 2023
8/10 Bagus
Jeremy
19 Nov 2023
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Better than expected
On the plus side;
Location was convenient, property was relatively clean, plenty of hot water.
Not so good;
No elevator, coin operated washing machine was not working.
Overal trip was okay, would consider staying here again.
Jeremy
Menginap 3 malam pada bulan November 2023
Tanggapan dari Ammy pada tanggal 6 Mei 2024
Hi, Jeremy! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.
Fantastic experience really friendly accommodating staff great location very clean
Samiha
Menginap 1 malam pada bulan November 2023
4/10 Buruk
Oussama
29 Okt 2023
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Dirty towels, smell like coffee, elevator doesn't work.....
Oussama
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Dewi pada tanggal 5 Des 2023
Never meant to disappoint you, Oussama! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi
8/10 Bagus
Thomas
23 Okt 2023
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
everything was ok, bed liens had a burn hole in the sheet, the bed was comfortable.
Thomas
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Barbara pada tanggal 5 Des 2023
Thanks for the positive rating, Thomas! We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Barbara
10/10 Sangat Bagus
Henry
16 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good place for cheap stay
Henry
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Dewi pada tanggal 5 Des 2023
That is great to hear, Henry! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi
2/10 Sangat Buruk
Griselda
8 Okt 2023
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Jamás reserven en este hotel. Tuve la peor experiencia. Al llegar hice el pago con TC y me dijeron que estaba declinada entonces pagué cash y después chequeo en mi banco y el cargo si se hizo. Ellos todo el tiempo dijeron que no tenían los fondos y la plataforma decía que solo era una retención que se liberaba en cuestión de 10 días. Sigo checando ese cargo y ahora el hotel dice que yo cancelé la reservación y como su política es si cancelas se carga el total y no hay reembolso entonces ellos me culpan a mi de cancelar. Yo me quedé todos los días reservados y pagados y ahora no se hacen responsables. Solo se echan la bolita y nadie quiere responder ni devolver mi $$$
Griselda
Tanggapan dari Bárbara pada tanggal 5 Des 2023
Hola griselda! Lamentamos saber que su experiencia con nosotros no ha sido agradable. Trabajaremos en sus comentarios para brindarle la mejor experiencia posible la próxima vez. Saludos, Bárbara.
2/10 Sangat Buruk
DT'S FUNNY
4 Okt 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
DT'S FUNNY
Menginap 3 malam pada bulan September 2023
Tanggapan dari Ava pada tanggal 17 Okt 2023
Hi, Guest! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Ava
8/10 Bagus
Alexis
3 Okt 2023
Disukai: Staf & layanan
Alexis
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ava pada tanggal 17 Okt 2023
Hi, Alexis! We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Ava
6/10 Cukup Baik
Edward
24 Sep 2023
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not my first choice by any means, and never again.
Room is very dated and desk was stained and chipped and A/C didn't work very good.
I asked for no room service but they don't allow that, so they wasted 5 towels and the maids time for no reason.
Front desk was very stand offish and would let me check in 1 minute before 3pm. Not a big deal, but means they don't manage their time properly.
Edward
Menginap 6 malam pada bulan September 2023
Tanggapan dari Ava pada tanggal 17 Okt 2023
Hi, Edward! We regret the inconvenience may have caused to you. We will try to make your next stay comfortable with us, we believe in continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Ava
2/10 Sangat Buruk
Lynn
18 Sep 2023
Tidak Disukai: Kebersihan
Lynn
Menginap 4 malam pada bulan September 2023
Tanggapan dari Ava pada tanggal 17 Okt 2023
Hi, Lynn! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Ava
10/10 Sangat Bagus
Erik
Bepergian dalam rombongan
18 Sep 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy bonito lugar limpio y accesible a las tiendas
Erik
Menginap 3 malam pada bulan September 2023
Tanggapan dari Ava pada tanggal 17 Okt 2023
¡Hola, Erik! Nos alegra saber que le gustaron nuestros servicios. Que tengas un agradable día por delante :) Saludos, Ava
Loved to hear this, Matthew! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Ava
6/10 Cukup Baik
Tinisha
26 Agu 2023
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Tinisha
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Tim pada tanggal 13 Sep 2023
Hi, Tinisha! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim
6/10 Cukup Baik
Traveler terverifikasi
20 Agu 2023
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Okay room, rude customer service
The room was good. Pretty basic and clean. The woman who checked me in was rude and insinuated that I lied about calling about an issue. Her words, "You didn't call but whatever."
Traveler terverifikasi
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Ava pada tanggal 13 Sep 2023
Hi, Guest! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Ava
2/10 Sangat Buruk
Perry
Bepergian bersama teman
20 Agu 2023
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was not branded OYO and is operating under a different name…Bedding was uneven from the frame making the mattress flip… uncomfortable sleep… coils felt through the sheets.
Perry
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Barbara pada tanggal 13 Sep 2023
Hi, Perry! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara
This place was like a truck stop hotel. A little noisy.
Teresa
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Ava pada tanggal 12 Sep 2023
Thank you for the wonderful comment, Teresa! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ava
10/10 Sangat Bagus
Paul
11 Agu 2023
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
It’s was ok for the price I’ll stay again
Paul
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Dewi pada tanggal 13 Sep 2023
Hi, Paul! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Dewi
10/10 Sangat Bagus
Traveler terverifikasi
9 Agu 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very quiet and nice place to get away.
Traveler terverifikasi
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Ava pada tanggal 12 Sep 2023
Thank you very much, Ovidio! Delighted to know you loved our services. Keep giving us the opportunity and we assure you an amazing experience every time. Regards, Ava
4/10 Buruk
Elizabeth
8 Agu 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I don’t like the area I feel unsafe.
Elizabeth
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Joey pada tanggal 13 Sep 2023
Sorry for the unpleasant experience you had with us, Elizabeth! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Joey
Hi, Andrea! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava
4/10 Buruk
Shelly
31 Jul 2023
Tidak Disukai: Kebersihan
Shelly
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Joey pada tanggal 13 Sep 2023
Hi, Shelly! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey
2/10 Sangat Buruk
Miranda
Bepergian bersama teman
27 Jul 2023
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nothing like the pictures you see online, bed sheets & towels were dirty, pool was closed.
Miranda
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Rosy pada tanggal 29 Jul 2023
Hi, Miranda! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted, and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Rosy
8/10 Bagus
Quintrell
Bepergian bersama keluarga
22 Jul 2023
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
It was okay
Quintrell
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Eva pada tanggal 25 Jul 2023
Delighted to hear your words of praise, Quintrell! We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Eva
10/10 Sangat Bagus
michael s
18 Jul 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
michael s
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Eva pada tanggal 25 Jul 2023
Hi, Michael! Thanks a lot for giving us the perfect rating. Next time we are going to carry out our best efforts to pull this off to a whole new level. Regards, Eva
4/10 Buruk
Traveler terverifikasi
Bepergian bersama keluarga
10 Jul 2023
Nah... I'd think twice
Reservation was cancelled by hotel for not checking in by 6pm and I was charged then worker said we could stay but charged again and increased cost by about $22. Original charge was credited back. Pool was not open...false advertisement. Sketchy area.
Traveler terverifikasi
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Barbara pada tanggal 29 Jul 2023
Hi! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara