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Ulasan untuk Studio 6 Houston, TX - East

2.5 out of 5
Studio 6 Houston, TX - East
13213 East Fwy, Houston, TX

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 72 dari 177 ulasan" "
Penilaian 8 - Bagus. 33 dari 177 ulasan" "
Penilaian 6 - Cukup Baik. 19 dari 177 ulasan" "
Penilaian 4 - Buruk. 17 dari 177 ulasan" "
Penilaian 2 - Sangat Buruk. 36 dari 177 ulasan" "

7,4/10

Kebersihan

7,0/10

Staf & layanan

6,8/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Lisa

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
There was a water leak in the bathroom & kitchenette. And there was no hot water or another roll of toilet paper & trashcan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Brand Experience Team pada tanggal 14 Mei 2024
Hi Lisa, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

10/10 Sangat Bagus

michael

Traveler bisnis
Disukai: Fasilitas
Clean rooms
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Brand Experience Team pada tanggal 18 Apr 2024
Hi Michael, Thank you for the perfect rating!Natalie #Team6

8/10 Bagus

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The refrigerator in the room didnt work. We had to get ice to keep our beverages & food cold
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Brand Experience Team pada tanggal 20 Mar 2024
Hi Lisa, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

10/10 Sangat Bagus

Ajiah

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Brand Experience Team pada tanggal 12 Mar 2024
Hi Ajiah,Thank you for the perfect rating!Lilith#Team6

10/10 Sangat Bagus

Tewanna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
They always keep the room cleaned in stocked nice staff
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Brand Experience Team pada tanggal 21 Feb 2024
Hi Tewanna,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Buruk

Yolanda

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Brand Experience Team pada tanggal 27 Feb 2024
Hi Yolanda,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Cukup Baik

Yolanda

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A 2 star
I been switched to several rooms due to none working amenities that are included in the hotel rooms that are included with my reservation
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Brand Experience Team pada tanggal 6 Feb 2024
Hi Yolanda,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Sangat Bagus

Ralph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a nice area and comfortable beds
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nancy Y. pada tanggal 16 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Cukup Baik

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

francine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff are nice and respectful
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Raymond

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our room did not get cleaned everyday...spotted roaches...headboard had carved names in them...32 inch tv in rooms...denys and dings in the wall...great character and great ideas...not good maintenance of property
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jorge

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

francine

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Shay

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very nice and attentive honestly I don't think I've ever got checked in the hotel that fast.... I will be returning
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Brand Experience Team pada tanggal 31 Okt 2023
Hi Shay,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Sangat Bagus

francine

Very nice stay here. Front desk staff and housekeeping staff are very nice and welcoming.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 2 Okt 2023
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Sangat Bagus

Sonia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cleanness
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 18 Sep 2023
Hi Sonia,Thank you for the perfect rating!Lilith#Team6

10/10 Sangat Bagus

Mario

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent staff, great rooms.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Brand Experience Team pada tanggal 18 Sep 2023
Hi Mario,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Sangat Bagus

Mario

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Kitchenette stove 😑
2nd time in this hotel, everything is great, staff is great, but kitchenette does not work, not this time nor last time.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 12 Sep 2023
Hi Mario, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Bagus

Ash

Disukai: Staf & layanan
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Jane

Menginap 7 malam pada bulan Juli 2023

4/10 Buruk

Maria

Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

ashley

Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

Alicia

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I called the property a day before i got there and the man on the phone told me check in was at 11am and expedia also says 11am. When i got off my flight and was in an uber i called the property again and a woman told me check in was at 3pm. She ended up helping me get into my room a bit earlier than that which i appreciated, but my caed was charged $25 and she said it wasnt from her end and to contact expedia. It was inconvenient, but since she was nice and allowed me into my room before 3pm i decided that it was fine. During my visit i saw around 6 bugs in my room that i had to buy bug spray for. Once again this was inconvenient but I decided to look past it. Around my third day when i came back from buying bug spray my door was open and some people were painting the door. I asked if i could sit in the office but man at the office said it would take only 10 minutes and i could sit in my room while they did this but my door was open for over 30 mins and i was almost overwhelmed by the smell of paint i had to sit with, not to mention the bugs that were coming in because the door was completely open. The next day the same man told me that my door would have to be open again because they needed to clean the AC. He told me this time as well that it would take 10 mins (it took 40) and once again, flies entered my room because my door was open. Cleanliness and my safety as a solo traveler was not respected and I did not enjoy most of my stay. Please work on this.
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Brand Experience Team pada tanggal 27 Jun 2023
Hi Alicia,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Sangat Bagus

Norah

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The manager is very kind and makes sure every guest is happy. If there is ever an issue, the manager addresses it promptly and with the utmost respect for his guests.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Brand Experience Team pada tanggal 20 Jun 2023
Hi Norah, We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Maz K. #Team6

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
At least we need a decent WiFi.
It was a long fine print which had 15 sentences and people might not want to read it all late at night. They were saying that they were not responsible for anything happen to us bu it is like they are not responsible with all the disappointing service that they have compared to good ones which would provide normal services. We noticed it at first morning and we did not have time to change the room so our food got spoiled already. We had a broken refrigerator and a weak computer signal. The towels were collected at the first morning and we never got them back. There were so many people living or staying for months or something and there was wet laundry laid out in a way that was disgusting. The place was noisy with highway and some people from some stores outside with sounds of arguing throughout the night. We got some itchiness from the floor while sitting and trying to find a good wifi connection for a long time. We explained the situations but the agent looked the other way and said "Good Day" and that was it...
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Nancy Y. pada tanggal 14 Jun 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Sangat Bagus

Engel

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Nyshanti

Menginap 1 malam pada bulan Mei 2023

2/10 Sangat Buruk

Rosa

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Roach infested and unwilling team to help solve the issue. Loud music blaring all night. Yelling and screaming ie. Someone screaming “help” at night.
Menginap 1 malam pada bulan April 2023

8/10 Bagus

HE

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
room clean service everybody
Menginap 1 malam pada bulan April 2023
Tanggapan dari Brand Experience Team pada tanggal 25 Apr 2023
Hi Traveler,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Sangat Bagus

Hope

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Kaleb

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023

6/10 Cukup Baik

Ian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Courteous staff. Grounds looked ok. Kitchen table and bathroom light were broken. Also if freeway noises keep you up steer clear or bring ear plugs.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Nancy Y. pada tanggal 21 Mar 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Sangat Bagus

Gloria

Menginap 1 malam pada bulan Maret 2023

4/10 Buruk

Ebony

Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Adalinda

Menginap 2 malam pada bulan Maret 2023

10/10 Sangat Bagus

Ajiah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
They are wonderful

10/10 Sangat Bagus

Reganle

Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Reganle

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2023

2/10 Sangat Buruk

Robert

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Nancy Y. pada tanggal 8 Mar 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Sangat Bagus

Donna

Bepergian bersama teman, Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is a safe hotel no worries about anything or anyone bothering us or my truck always nic cand friendly only hotel I'll stay at work n Houston Tx
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Brand Experience Team pada tanggal 5 Jan 2023
Hi Donna,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

2/10 Sangat Buruk

Dale

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Rudest hotel staff
Tanggapan dari Brand Experience Team pada tanggal 5 Jan 2023
Hi Dale,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

6/10 Cukup Baik

Alicia

Menginap 1 malam pada bulan September 2022
Tanggapan dari Brand Experience Team pada tanggal 5 Jan 2023
Hi Alicia,Thank you for positivley rating your stay!Lilith#Team6

2/10 Sangat Buruk

Candace

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Brand Experience Team pada tanggal 5 Jan 2023
Hi Candace,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Sangat Bagus

Ty-Niese

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
The only thing that I have negative is that I had a leak in the ceiling that left a lot of water on the floor after the storm.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Brand Experience Team pada tanggal 19 Sep 2022
Hi Ty-Niese,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

6/10 Cukup Baik

Shane

Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Andriy

Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Brand Experience Team pada tanggal 19 Sep 2022
Hi Andriy,Thank you for the perfect rating!Lilith#Team6

6/10 Cukup Baik

Apry

Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Brand Experience Team pada tanggal 19 Sep 2022
Hi Apry,Thank you for positively rating your stay!Lilith#Team6

8/10 Bagus

Tara

Menginap 1 malam pada bulan April 2022
Tanggapan dari Brand Experience Team pada tanggal 9 Mei 2022
Hi Tara, Thank you for positively rating your stay! Lilith #Team6

8/10 Bagus

Tatiana

Menginap 1 malam pada bulan April 2022