Hotel dekat Houston Premium Outlets

"I want to recognize the exceptional service we received during our recent wedding weekend stay. Gilbert (General Manager) worked with me for several weeks to secure first-floor accessible rooms for my 83-year-old mother, and everything was honored exactly as promised. Tracy and Alex at the front desk were incredibly helpful and accommodating throughout our stay. Their professionalism and genuine care made a stressful family weekend much smoother. Highly recommend this hotel and this team."

"Clean and modern hotel with comfortable beds and a nice breakfast room. Staff was all top notch, from the front desk to the breakfast attendant and the maintenance workers. "

"Easily accessed from the highway, easy check in, friendly staff. Our handicap accessible room was larger than any we have stayed in, and provided enough room for s wheelchair to move freely. Loved the decor, upbeat and welcoming. Loved the entire concept."

"Very consistent and reasonable price and friendly service all the time "

"Parking was easy and secure. Room was quiet and clean. Front office staff was friendly and helpful. Room stayed cool"

"Excellent stay. Thank you for the comfort and food. Reggie provided an outstanding service. Highly recommended."

"Everything was great; but definitely needs a full body mirror. The only mirror is in the rest room and when needing to do make up, hair; etc it just doesn’t work when you have 2 adults and 2 children trying to get ready. Full length mirror please!!! "

"The front desk charged $20 instead of $2 as mentioned by Expedia. There was some smell in the room "

"Nice overall "

"The tv did not work in my room and there was no coffee bar in the room…..did have a microwave and refrigerator. Free breakfast was the bare basics and limited. The hairdryer in my room was broken. I requested a king bed and got two queens. The front desk lady was very nice as well as the housekeeper. Convenient location for one night."

"Nice property "

"Lobby had trash that was left, smell as soon as you walk in, staff at desk was in back for attest 10 minutes before he came to check us in, dirt in hallways, room dingy, smelly, and hotel needs renovations. Air was not working properly and another guest must have been up all night slamming door. If it was not for the fact that it was midnight when we stopped and I’m not familiar with Houston, I would have definitely left. This hotel was not represented well online at all "

"Nice spacious room "

"Room was clean. Sheets and pillow cases were washed. Small refrigerator & microwave were workable and clean. Plenty of towels. Stayed in room #116"

"It's fine for a night, but I thought the mattresses were too hard. My back was very sore in the morning."

"When I arrive I was able to check in the staff was friendly and greet me and my plus one with water bottles. The room was clean and spacious. "

"Super friendly staff , very clean hotel. "

"Great room, breakfast wasn’t the best but it was good! "

"Advertised breakfast but there was none. That would have been nice to know prior to reserving. "