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Ulasan untuk Holiday Inn Resort Vana Nava Hua Hin, an IHG Hotel

5 out of 5
Holiday Inn Resort Vana Nava Hua Hin, an IHG Hotel
129/129 Petchkasem Road, Nong Gae Dist, Prachuabkhirikhan, Hua Hin

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 240 dari 429 ulasan" "
Penilaian 8 - Bagus. 144 dari 429 ulasan" "
Penilaian 6 - Cukup Baik. 31 dari 429 ulasan" "
Penilaian 4 - Buruk. 9 dari 429 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 429 ulasan" "

9,2/10

Kebersihan

8,8/10

Staf & layanan

8,8/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Sangtiean

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
เหมาะสำหรับพาเด็กและครอบครัวมาพักผ่อนมาก ๆ
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari ผู้บริหารและพนักงานโรงแรมฮอลิเดย์อินน์ วานา นาวา ห pada tanggal 15 Mar 2024
เรยนคณ Sangtieanขอบพระคณมากนะคะสำหรบรวว และทางเราหวงวาจะไดมโอกาสตอนรบทานและครอบครวสำหรบการเขาพกในครงตอไปคะ ขอแสดงความนบถอ ผบรหารและพนกงานโรงแรมฮอลเดยอนน วานา นาวา หวหน

10/10 Sangat Bagus

Susan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Arrive to convenient to curbside luggage drop off w/ free entry to fun-for-all-ages water park steps away to relax and enjoy while you wait for room check in (so, have your swimwear readily available to change into at hotel entry restroom. Towels & lockers provided by water park). Electronic wrist bands work as room key,/payment method linked to room # for all hotel restaurants, snack stations and water park eateries (after room assignment). Upon checkin ( quick and easy), complimentary tokens are given for use at water park eateries or hotel game room. Children eat free from children's menu at all hotel restaurants. An extensive free hot breakfast buffet w/ Asian & western dishes served daily with plenty of child friendly foods & options for those w/ food allergies. A free air conditioned shuttle is available to/from shopping, Thai restaurants, night market & beach ( 5 minute walk to beach from drop off point). GREAT free child care center w/ extensive activities & caring attendants is provided on floor 5. The extensive infinity pool w/ incredible view and swim up bar along w/ kiddie pool offer a serene, refreshing swim option w/out the sand of the beach or crowds of the water park. Our immaculate family suite was SO child friendly w/ an adorable child tent and bunk beds our 4 year old LOVED. A friendly, helpful, attentive multi lingual staff worked tirelessly to ensure our stay was memorable & carefree. This 5* hotel will be our pick on all future visits!
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Best Regards, Your Holiday Inn Vana Nava Hua Hin T pada tanggal 29 Feb 2024
Dear Susan, Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

6/10 Cukup Baik

SAKAE

Tidak Disukai: Staf & layanan, fasilitas
超普通のサービスだった…
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Best Regards, Your Holiday Inn Vana Nava Hua Hin T pada tanggal 22 Feb 2024
Dear Sakae, Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

Pow

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 20 Feb 2024
Dear Pow,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

Shinichiro

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was clean and available for big storage.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 10 Feb 2024
Dear Shinichiro,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

YATING

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 21 Mar 2024
Dear YATING,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

Chenhua

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
非常好的住宿環境，尤其是water park 真的是太好玩了，下次還要再來玩 無邊境泳池也超美的
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 24 Jan 2024
Dear Chenhua,非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲，因此，您的反馈对我们而言很重要。我们期待着您的再次光临。Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

sebastien

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Magnifique complexe
Sûrement un des meilleurs hôtels que j’aurai fais. Les employés sont adorables et professionnels. L’ensemble de l’hôtel et du parc aquatique est vraiment propre. Un grand merci aux personnels du petit déjeuner où les plats sont délicieux et variés. La piscine et la vue au 27eme étage est magnifique. Seul bémol, la variété et le nombre de fast food dans le parc aquatique.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Holiday Inn Vana Nava Hua Hin Team pada tanggal 22 Jan 2024
Dear sebastien,Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement,Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

Kevin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is very friendly and nice! This was my second time being here and it is always a pleasure! Many options when it comes to breakfast.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 21 Jan 2024
Dear Kevin,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

KUMRYE

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 11 Jan 2024
Dear KUMRYE,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

arum

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
매일청소를 해주셨고 침구 화장실 모두 깨끗했어요
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 9 Jan 2024
Dear arum,저희 호텔에 대한 귀하의 평가에 진심으로 감사드립니다. 귀하께서 즐겁고 편안한 숙박을 하셨다는 것에 대하여 저희는 대단히 기쁘게 생각합니다. 저희 직원들은 고객 서비스에 대한 큰 자부심을 갖고 있으며 고객님들의 의견을 무엇보다 소중하게 생각합니다. 가까운 시일 내에 다시 뵐 수 있기를 기대하겠습니다.감사합니다.Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 9 Jan 2024
Dear Valued Guest,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

Ulla-pia

Menginap 6 malam pada bulan November 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 30 Des 2023
Dear Ulla-pia,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

Chi Hung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
水上樂園很好玩，員工服務好，酒店整體都美觀，下次會再來
Menginap 1 malam pada bulan November 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 13 Nov 2023
Dear Chi Hung,非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲，因此，您的反馈对我们而言很重要。我们期待着您的再次光临。Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

NAOMI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 24 Okt 2023
Dear NAOMI,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

KAEUN

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan September 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 11 Okt 2023
Dear KAEUN,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Much more than expected, game changing wristband
I've always wanted to visit due to its closeness to water park, which is an important entertainment for my kid. But I didn't expect the water park to be so close, literally a few steps from the ground floor of hotel. The most amazing feature is the wristband they gave us at check in, that could be used for room key, to enter water park, for water park locker, to pay for F&B etc. This is a game changer to free us from worry about belonging and could fully enjoy. The hotel itself also provides sufficient entertainment. From rooftop infinity pool to sky deck where you can walk on glass, kid room, game room, very nice and good selection breakfast buffet. We booked the basic room but still have sofa, table, even a spacious balcony with nice big chairs to relax on overlooking the spacious Hua Hin landscape. Plenty of storage with long counter in living area and bathroom. Japanese restaurant at water park parking lot was surprisingly delicious with wide variety of menu, and offered many different promotion including discount for hotel guests. Water park is well designed with all sorts of big and small slides, lazy river, wave pool etc that is fun for whole family and also compact enough to get around. All in all, so many delightful surprises that if I've known earlier, I'd have come visited way earlier. Definitely coming back with family. If they can add camera to the wristband, then I won't even have to bring my phone to water park! If have convenient store even better.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 28 Sep 2023
Dear Valued Guest,Thank you very much for taking the time to share your feedback with me. We are truly delighted to learn that you and your family had such a fantastic stay with us. Indeed, there are many facilities and services offered here that particularly cater to families with children such as Bryde's Kids Club, Vana Nava Games Room, our Kids Suite and of course neighboring Vana Nava Water Jungle, just to name a few. Thank you once again for your praise and we are looking forward to welcoming you back soon. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

Nahum

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 31 Agu 2023
Dear Nahum,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

ka wai

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 11 Sep 2023
Dear ka wai,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

Supakit, Elmhurst

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
เป็นพี้นที่ส่วนตัวดี
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari ผู้บริหารและพนักงานโรงแรมฮอลิเดย์อินน์ วานา นาวา ห pada tanggal 21 Agu 2023
เรยนคณ Supakitขอบพระคณมากนะคะสำหรบรวว และทางเราหวงวาจะไดมโอกาสตอนรบทานและครอบครวสำหรบการเขาพกในครงตอไปคะ ขอแสดงความนบถอ ผบรหารและพนกงานโรงแรมฮอลเดยอนน วานา นาวา หวหน

6/10 Cukup Baik

YUKIKO

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 21 Agu 2023
Dear YUKIKO,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

Kuanchi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Booked One night with dinner but was not buffet just simple meal charged additional fee for buffet.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Best Regards, Your Holiday Inn Vana Nava Hua Hin T pada tanggal 15 Agu 2023
Dear M/M Kuanchi, Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us, and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future.

10/10 Sangat Bagus

vittorio

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastico
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 6 Agu 2023
Dear vittorio,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

minako

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 5 Agu 2023
Dear minako,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

Feras

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 4 Agu 2023
Dear Feras,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

hung wai, kowloon tong

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
應盡快加建天橋隧道之類通過鐵路過對面夜市
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 29 Jul 2023
Dear hung wai,感谢您坦诚的评价。您近期的住宿体验未达到您的期望，我们对此深感抱歉。我们非常感谢您给出的评价，我们会与我们的团队分享这些信息，以便对服务做出改进。我们诚挚期望未来能有机会欢迎您再次光临我们的酒店，以便让我们为您奉上更好的服务。Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

Yuen Keung Andy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
設施完施, 適合一家大小度假，隔離水上樂園超正，酒店特別安排入住最高層👍
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 29 Jul 2023
Dear Yuen Keung Andy,非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲，因此，您的反馈对我们而言很重要。我们期待着您的再次光临。Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

Henrik

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 26 Jul 2023
Dear Henrik,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

6/10 Cukup Baik

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 19 Jul 2023
Dear Daniel,We regret to acknowledge that your stay with us did not meet your expectations. Please accept our apologies for this. It would have been great to learn some details about what caused your dissatisfaction so that we may take corrective action accordingly. We hope we may have the chance to regain your trust during a future visit. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

6/10 Cukup Baik

Komsek, Waterloo

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 9 Jul 2023
Dear Komsek,We regret to acknowledge that your stay with us did not meet your expectations. Please accept our apologies for this. It would have been great to learn some details about what caused your dissatisfaction so that we may take corrective action accordingly. We hope we may have the chance to regain your trust during a future visit. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

Chui Yu

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Strongly recommend for travelling with kids. Massage is way cheaper than other hotels, breakfast and dining are doing good as well.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 5 Jul 2023
Dear Chui Yu,Thank you for your review. We are delighted to know that you had a great stay with us. Indeed, there are many facilities and services offered here that particularly cater to families with children such as Bryde's Kids Club, Vana Nava Games Room, our Kids Suite and of course neighboring Vana Nava Water Jungle, just to name a few. Thank you once again for your praise and we are looking forward to welcoming you back soon. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

Wai Ming Anita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 30 Jun 2023
Dear Wai Ming Anita,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

Suphatthra

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 17 Mei 2023
Dear Suphatthra,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

6/10 Cukup Baik

OLGA

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
上次體驗很好所以再次入住 事實上酒店環境設施真係很好，但今次遇上很差的體驗 12:30到達，地下接待人員示意沒有房間不用去7樓接待處，在地下確認入住紀錄便安排水上樂園匙，寄存行李，可帶物品到廁所更換，希望我們先入園玩，之後再CHECKIN 16:00離場CHECKIN，表示未能安排同層住宿，較好的早餐時段亦全滿，只可預約08:15前離場的時段 如果我們不是聽從地下職員，沒有直接上去CHECKIN，雖然或許未能即時安排房間，但可先預約早餐時段，或安排同層房間 加上其實早餐餐廳並沒有進行清場，不用那麼確實說只可以06:30-08:15，或可說可留多一會，但如果08:15很多客人已到達便真的需要離開
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 16 Mei 2023
Dear OLGA,感谢您坦诚的评价。您近期的住宿体验未达到您的期望，我们对此深感抱歉。我们非常感谢您给出的评价，我们会与我们的团队分享这些信息，以便对服务做出改进。我们诚挚期望未来能有机会欢迎您再次光临我们的酒店，以便让我们为您奉上更好的服务。Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

James

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Really good for family but when it's busy you will need to do a lot of waiting for elevators
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 8 Mei 2023
Dear James,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

6/10 Cukup Baik

RADAPRAK

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 8 Mei 2023
Dear RADAPRAK,We regret to acknowledge that your stay with us did not meet your expectations. Please accept our apologies for this. It would have been great to learn some details about what caused your dissatisfaction so that we may take corrective action accordingly. We hope we may have the chance to regain your trust during a future visit. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

6/10 Cukup Baik

Benjawan

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Vegan
Menginap 1 malam pada bulan April 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 1 Mei 2023
Dear Benjawan,We regret to acknowledge that your stay with us did not meet your expectations. Please accept our apologies for this. It would have been great to learn some details about what caused your dissatisfaction so that we may take corrective action accordingly. We hope we may have the chance to regain your trust during a future visit. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

Suphatthra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
รอเช็คอินนานไปหน่อยค่ะ วันที่ไปเป็นวันจันทร์ คนรอเช็คอินเยอะมากค่ะ กว่าจะได้ห้องก็เกือบ 4 โมงเย็น อาหารเช้ามีให้เลือกเยอะมาก ชอบ พนักงานบริการดีมาก ชอบตรงนี้
Menginap 1 malam pada bulan April 2023
Tanggapan dari ผู้บริหารและพนักงานโรงแรมฮอลิเดย์อินน์ วานา นาวา ห pada tanggal 28 Apr 2023
เรยนคณ Suphatthraทางโรงแรมรสกดใจเปนอยางยงทไดทราบวาทานชนชอบการบรการของพนกงานและอาหารเชาของเราคะ และขอขอบพระคณทไดแจงใหเราทราบวาการเชคอนของเรายงตองมการปรบปรงคณภาพ เราไดนอมรบความคดเหนของทานและจะรบดำเนนตรวจสอบเรองนทนท เพอปรบปรงการใหบรการของเราใหมประสทธภาพมากขนคะ และทางเราหวงวาจะไดมโอกาสตอนรบทานและครอบครวสำหรบการเขาพกในครงตอไปคะ ขอแสดงความนบถอ ผบรหารและพนกงานโรงแรมฮอลเดยอนน วานา นาวา หวหน

8/10 Bagus

Michael, Hudson

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
There was the construction going on, It was loud. I asked if I could move farther or get a refund to move to the other hotel. The guy wouldn’t care. Then the manager called me back that I could move the next day. The room that I moved to the toilet water leaked, all my stuff on the floor was wet. I called to ask for 2 plastic bags to put the wet clothes in, the employee said they could give me only one laundry bag. The water park opens late and close early as 11-5
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 28 Apr 2023
Dear Michael,Thank you for your review. It is with regret we acknowledge that you experienced several service lapses during your stay with us. Please accept my apologies for this. We are happy and thank you for your kindness in giving us a chance and accepted complimentary Suite upgrade and resort credit that we offered for you as a gesture of apology. Your candid and frank comments through our teams are of immense value in providing a focus for improvement of Holiday Inn Vana Nava services. To rectify the issue we have seriously taken noted and brought up to share with our teams to ensure that similar situations can be avoided in the future.  We sincerely apologize once again for the inconveniences you experienced and we do hope that this has not harmed your overall impression of our hotel and hope to welcome you back soon. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

2/10 Sangat Buruk

Batzaya

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Lost 500 usd and 7000 baht from my room, to be specific my wallet which was in the backpack. At 9am a cleaning lady knocked on the door saying she needs to clean the room which is unusually early for hotel cleaning services. Not to mention pretty shady. I was a bit surprised at the time and told her to come later. I’m assuming she definitely came back later to “clean” when I went to breakfast. The reason I did not put my belongings in the security safe is that it kept saying “battery low”. I reported the incident immediately when I found out that the money was missing, emailed the management but guess what? No response whatsoever. Not even a sorry. And the safe is still beeping “battery low” because no one came to change the battery. They can’t even keep a safe operational. Staff with horrible attitude. Avoid this place at all costs for your safety and sanity! Incompetent on every level.
Tanggapan dari Holiday Inn Vana Nava Hua Hin Team pada tanggal 1 Apr 2023
Dear Batzaya, thank you very much for your comment and feedback. Right now our General Manager has been notified and now handle your issue immediately. Thank you.

10/10 Sangat Bagus

Jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 24 malam pada bulan Februari 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 18 Mar 2023
Dear Jason,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

Kenneth

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 11 Mar 2023
Dear Kenneth,Thank you very much for your review.We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

YUKO

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
子供たちが楽しめたのが良かった。
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 27 Feb 2023
Dear YUKO,Thank you very much for your value feedback. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

Hyeyoung

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 17 Feb 2023
Dear Hyeyoung,Thank you for your review and we hope to welcome you back again soon.Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

Heikki

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kaikki siistiä ja toimi paitsi, hiustenkuivaaja rikkinäinen. Lisäsi yksi pyyhe jäi vaihdossa saamatta.
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 16 Feb 2023
Dear Heikki,Thank you for your review. We are glad that you enjoyed your stay with us. We have also duly noted your comments regarding the hair dryer did not work and would like to extend our apologies for that. It certainly does not represent the standard we are aiming for and we are now in the process of strengthening our training efforts in this area. Thanks again for your valuable comments and we hope to welcome you back soon. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

Steve

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
景觀一流，亦近遊覽熱點,看日出梗是一流。 員工服務亦佳。
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 27 Jan 2023
Dear Steve,非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲，因此，您的反馈对我们而言很重要。我们期待着您的再次光临。Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

Chi ming

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 13 Nov 2023
Dear Chi ming,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

10/10 Sangat Bagus

JUNBAE

Menginap 7 malam pada bulan Desember 2022
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 11 Jan 2023
Dear JUNBAE,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

8/10 Bagus

Franco

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall presentation of Holiday Inn is great. Staff and workers are very welcoming.
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 9 Jan 2023
Dear Franco,Thank you so much for your review of our hotel. We are pleased to learn that you are very happy with our hotel and service from our team. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

6/10 Cukup Baik

SUHUM

Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Your Holiday Inn Vana Nava Hua Hin Team pada tanggal 9 Jan 2023
Dear SUHUM,Thank you for your review and we hope to welcome you back again.Best Regards,Your Holiday Inn Vana Nava Hua Hin Team