Skip to main content
Aparthotel

Rocco Hua Hin Beach Seaview

3.0 star property

Choose dates to view prices

Rocco Hua Hin Beach Seaview offers a perfect retreat on Hua Hin's sunny shores. Guests can unwind on the garden terrace or explore the area on rented bicycles. Enjoy in-room WiFi and easy access to local markets and shopping destinations.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is Rp614.580
Rp726.434 total
includes taxes & fees
17 Jun - 18 Jun

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for King Studio with SofaBed

King Studio with SofaBed | In-room safe, individually decorated, individually furnished

King Studio with SofaBed

  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, Sea View

Studio, Sea View | In-room dining

Studio, Sea View

  • Sea view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 1-Bedroom Deluxe with SofaBed

1-Bedroom Deluxe with SofaBed | Living area | 40-inch flat-screen TV with cable channels, LCD TV

1-Bedroom Deluxe with SofaBed

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Front Seaview 2-Bedroom Apartment

Front Seaview 2-Bedroom Apartment | View from room

Front Seaview 2-Bedroom Apartment

  • Sea view
  • 100 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 1-Bedroom Grand Suite with Sofa Bed

1-Bedroom Grand Suite with Sofa Bed | In-room safe, individually decorated, individually furnished

1-Bedroom Grand Suite with Sofa Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 1-Bedroom Deluxe with SofaBed SeaView Partial

1-Bedroom Deluxe with SofaBed SeaView Partial | Balcony

1-Bedroom Deluxe with SofaBed SeaView Partial

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 1-Bedroom Pool View Partial,Sofa Bed

1-Bedroom Pool View Partial,Sofa Bed | Living room | 40-inch flat-screen TV with cable channels, LCD TV

1-Bedroom Pool View Partial,Sofa Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Pool View

Apartment, 2 Bedrooms, Pool View | Living area | 40-inch flat-screen TV with cable channels, LCD TV

Apartment, 2 Bedrooms, Pool View

  • 110 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Corner Studio with Sofa Bed

In-room safe, individually decorated, individually furnished

Corner Studio with Sofa Bed

  • City view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 1-Bedroom with Sofa Bed

1-Bedroom with Sofa Bed | Living room | 40-inch flat-screen TV with cable channels, LCD TV

1-Bedroom with Sofa Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, Partial Sea View

Studio, Partial Sea View | In-room safe, individually decorated, individually furnished

Studio, Partial Sea View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, Garden View

Studio, Garden View | In-room safe, individually decorated, individually furnished

Studio, Garden View

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1-Bedroom Grand Suite-Front Sea View

1-Bedroom Grand Suite-Front Sea View | Living area | 40-inch flat-screen TV with cable channels, LCD TV

1-Bedroom Grand Suite-Front Sea View

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio

Studio | In-room safe, individually decorated, individually furnished

Studio

  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Sea View

One Bedroom Sea View | In-room safe, individually decorated, individually furnished

One Bedroom Sea View

  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Hua Hin, Rocco Hua Hin Beach Seaview is near the beach. Hua Hin Market Village and Hua Hin Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hua Hin Beach and Khao Takiab Beach. Vana Nava Hua Hin Water Park and Huahin Artist Village are also worth visiting. With waterskiing, parasailing and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Hua Hin travel guide
View more Aparthotels in Hua Hin
Map
135/1 Rocco Condominium, Petchkasem Rd., Hua Hin, Prachuap Khiri Khan, 77110

What's nearby

  • Densely Packed Umbrellas / Hua Hin Beach
    Hua Hin Beach
    3 min walk - 0.3 km
  • Hua Hin railway station at night,Hua Hin railway station Thailand.
    Hua Hin Railway Station
    3 min drive - 2.3 km
  • Hua Hin Market Village
    5 min walk - 0.5 km
  • BlúPort Hua Hin Resort Mall
    9 min walk - 0.8 km
  • Soi Bintabaht - Hua Hin Walking Street
    3 min drive - 2.3 km

Getting around

  • Hua Hin Station
    3 min drive
  • Hua Hin (HHQ-Hua Hin Intl.)
    14 min drive

Restaurants

  • Morning Bread
    10 min walk
  • แม่เก็บ (Mae Keb)
    7 min walk
  • Hua Hin Kitchen
    5 min walk
  • Joe's Bar
    9 min walk
  • Top Seacret Beach Cafe
    5 min walk

About this property

Rocco Hua Hin Beach Seaview

This smoke-free aparthotel features an outdoor pool, a fitness centre and dry cleaning. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, laundry facilities, a corner/local shop and a garden are on-site. Each apartment provides an LCD TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Free WiFi, a furnished balcony and free bottled water are among the other amenities available to guests. Housekeeping is available on request.
Rocco Hua Hin Beach Seaview offers 12 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Accommodation at this 3-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Hua Hin aparthotel provides complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Similar properties

Exterior
Kiang Haad Beach Hua Hin
Hua Hin
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
8.4 out of 10, Very good, 1,001 reviews
The price is Rp577.414
Rp682.503 total
includes taxes & fees
7 Jun - 8 Jun
Kiang Haad Beach Hua Hin
Compare similar properties

Property amenities

Beach

  • White sand beach nearby
  • Free beach shuttle

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Paper towels

Bedrooms

  • Rollaway/extra bed: THB 500 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • ATM
  • Blackout drapes
  • Free bottled water
  • Grocery/convenience store
  • Housekeeping (daily) (for a fee)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • Parasailing nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • 8 floors
  • Bicycle rentals
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 6 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is included once per stay for 4-night minimum stays. Housekeeping (surcharge) is available on request for 1-3 night stays.

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 500.0 per night.
Cots (infant beds) are available for THB 500.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Electricity fee: THB 7 per stay for use per kWh.
  • Consumption-based electricity fee applies to stays of more than 20 nights.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: THB 2300 per vehicle (one way)
  • Housekeeping fee: THB 500; may vary based on unit size
  • Crib (infant bed) fee: THB 500.0 per day
  • Rollaway bed fee: THB 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Rocco Hua Hin Beach Seaview have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Rocco Hua Hin Beach Seaview?

As of 3 Jun 2026, prices found for a 1-night stay for 2 adults at Rocco Hua Hin Beach Seaview on 17 Jun 2026 start from Rp614.580, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rocco Hua Hin Beach Seaview pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rocco Hua Hin Beach Seaview?

Self-parking is free at this property.

What time is check-in at Rocco Hua Hin Beach Seaview?

Check-in start time: 2 PM; check-in end time: 6 PM.

What time is check-out at Rocco Hua Hin Beach Seaview?

Checkout is at 11 AM.

Does Rocco Hua Hin Beach Seaview provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2300 per vehicle applies.

Where is Rocco Hua Hin Beach Seaview located?

Situated near the beach, this aparthotel is within a 10-minute walk of Bangkok Hospital, Hua Hin Beach and Hua Hin Market Village. BlúPort Hua Hin Resort Mall and San Paulo Hua Hin Hospital are also within 15 minutes. Hua Hin Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Rocco Hua Hin Beach Seaview Reviews

7.2

Good

7.4

Cleanliness

7.4

Location

7.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 26 out of 136 reviews
Rating 8 - Good. 54 out of 136 reviews
Rating 6 - Okay. 37 out of 136 reviews
Rating 4 - Poor. 8 out of 136 reviews
Rating 2 - Terrible. 11 out of 136 reviews

Reviews

Verified

8/10 Good

Gary

Liked: Cleanliness, listing accuracy
Location was good
Stayed 2 nights in May 2026
Verified

2/10 Terrible

DAVID

Disliked: Cleanliness, property conditions & facilities, communication
Unfriendly office staff... not at all welcoming. Exposed wire on power strip was a fire hazard. Hard bed with extra large neck-breaking pillows. Rolled up a towel for a pillow instead. Worst of all… bugs and ants! Lots and lots of ants! Booked for three nights… wanted to leave immediately. Checked out after first night… On a positive note, Seven Eleven on first floor of building was convenient. Security guard was pleasant (much more so than office staff). Easy access to beach.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Christian

Liked: Cleanliness, communication
Trop chère pour cette hôtel ça ne veut pas le prix
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Torhild

Liked: Cleanliness, communication
For å være et billig hotell er dette bra! Renholdet er ikke det beste jeg har sett, men så lenge du ikke har tenkt å slikke på veggene, så er sengetøy, håndklær, gulv og annet helt topp! Kort vei til alt, og perfekt for deg om du skal kite - det ligger 3 min gange fra hotellet. Om du har utfordringer med lyder, bør du be om et rom på baksiden av hotellet, da hovedveien går rett utenfor.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, communication
Bodde 5 dager, renhold og bytte av håndklær bare en dag. Og fikk bare ett håndkle hver. Ellers OK. Betjening dårlig i engelsk.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Michael Peter

Liked: Cleanliness, room comfort, communication

Ganske fint sted

Ganske fint lejlighedskompleks! Ganske fin stand generelt og værelserne var fine! Beliggenheden er super både i forhold til shopping og restauranter! Poolområdet var også pænt, kom dog aldrig i
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Verified traveller

It is an OK place. It is not a hotel, no breakfast, no daily housekeeping. Which could be done for the price. There are other places available in HH. You can hear the busy road in front. The good side is the internet connection.
Stayed 3 nights in Oct 2020
Verified

10/10 Excellent

อรุณี

Liked: Cleanliness, amenities, property conditions & facilities, communication
บริการดี พนักงานยิ้มแย้มแจ่มใส เดินทางสะดวก ใกล้ ร้านอาหาร
Stayed 2 nights in Sep 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Sauberes Appartement mit zweckmäßiger Einrichtung. Küche mit großem Kühlschrank, Herd, Mikrowelle, Spüle und ausreichend Geschirr.
Stayed 21 nights in Dec 2019
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, amenities, property conditions & facilities
Prime location, walking distance to Restaurants, Shopping malls and Massage parlour just around the corner.. spacious and clean but needs to update those pans and pots..
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Marjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvällä paikalla siisti condo
Stayed 7 nights in Oct 2019
Verified

8/10 Good

Daniel

Liked: Property conditions & facilities, room comfort

For 2 it's OK end nice - price - offer, but ok

Only 1 key card for 2 people: only 2 towels for 2 peoples: towels in kitchen - 0: nothing too hang up the wet or washed clotes Sea view, yes 600 meter too the sea Generally the place is OK, same refresh are needed
Stayed 9 nights in Aug 2019
Verified

8/10 Good

Kanphassorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักดีมาก เหมาะสำหรับมากับเพื่อนหรือคู่รัก ที่พักสะอาดมีอุปกรณ์ครัวครบ ทีพักสบายมากมาก
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotel

Rigtigt godt hotel til prisen, i gå afstand til strande og byen
Stayed 5 nights in Jun 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Rocco Condominium in Hua Hin from June 3 until June 17 2019. We booked a corner room which was nothing like the pictures on their site. Our room was on the 5th floor. The kitchen extraction fan was so caked with grease they had to replace it; the couch was so bad a low class 2nd hand store would have rejected it; the shower at best dribbled; the basin would not drain; the balcony door would not lock and as the room was right above the main highway of Hua Hin the room was so noisy sleep was impossible. The next day we asked for another room and were told –“you pay more”. I heard this same tactic from a few other guests. They tried for BT4000, then Bt2000 and in the end we paid BT1000 and moved 2 rooms down. After one day the glass and wood coffee table next to the television fell apart and they replaced it with a low quality small outdoor plastic table for the rest of our stay. The pool whist pleasant had no where to sit in the sun unless you went by the side of the pool which had an unsafe glass boarder at a height well below my waist with a gap below so that a small child could fall under it and an adult could fall over it with a drop of 2 floors onto concrete. Kitchen items we well below standard. The cleaning staff were very nice and friendly but those in the office seemed only interested in squeezing a little more money from you. We would not recommend this place. We have stayed in Hua Hin many times and this place is in a class all its own.
Stayed 14 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Good location but overall is not good as expected...
Stayed 2 nights in May 2019
Verified

6/10 Okay

Jui-Man

Liked: Staff & service, property conditions & facilities

quiet and great sea view from balcony

we booked apartment with 2 bedrooms and kitchen, near beach and Sombat Tour Bus Station back to BKK. it's suitable for family and group friends trip. air conditioner in one of our bedroom was broken and leaking, but it fixed quickly. very convenient there is 7-11 just on the first floor.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Sehr schöne Anlage und zentral gelegen. Alle wichtigen Ausstattungen waren vorhanden und Personal ist überaus zuvorkommend.
Stayed 19 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Plaats uitstekend dicht bij strand en market village Alleen aan het appartement mag wel wat gedaan worden Smerige bank vloer was niet om.aan te zien en aan de muren mag ook wel wat gedaan worden Beetje uitgewoond
Stayed 23 nights in Mar 2019
Verified

6/10 Okay

Aleksandr

Liked: Cleanliness, staff & service, room comfort

Бюджетно и сердито. Скорее рекомендовал бы.

Плюсы: -бюджетный кондоминимум -в пешей доступности инфраструктура -уборка номеров -при долгосрочном бронировании отсутствует доп плата за электричество и воду -есть все необходимое в номере. Минусы -номер попался «уставший» но так как приехали ночью и забронировали и оплатили через Хотелс- пойти и выбивать другой не стали. -номер с видом на дорогу, ночью спать не комфортно. -кондиционер дует прямо на кровать с расстояния 1-1,5 метра. -перебои с водой. Нет нормального напора что бы принять душ.
Stayed 16 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To have 2 bedrooms and a kitchen was great. Newer finishes but missing a few towel bars in the bathrooms.
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Avoid at all costs

Awful. I was given a terrible room. I couldn't sleep from the noise (directly beside main road, with single glazed glass sliding doors that don't even close properly), Given no option to change rooms. An absolute refusal to refund. The corridors reeked. Not enough plugs in room for the appliances. Uncomfortable bed. I had many sleepless nights. Easily the worst hotel I've ever stayed in. And I've stayed in alot! And it's much too expensive. Disgraceful.
Stayed 9 nights in Mar 2019
Verified

8/10 Good

DANIELLA F.

Bien situé et personnel agréable

Nous avons passé un excellent séjour dans ce condo. Le personnel est très accueillant et souriant. L'appartement spacieux est joliment meublé et les grands lits sont confortables. Il est situé à 5mn à pied de la plage (une navette peut aussi vous y conduire) et entre les 2 principaux centres commerciaux (Village Market et Blue Port) auxquels on peut de se rendre à pied. Le wifi et l'A.C. fonctionne bien. Tout correspond à la description sauf qu'il n'est pas précisé qu'une des chambres n'a pas de fenêtre, ce qui ne m'a pas dérangé puisse qu'il y a la clim et je n'étais pas réveillée par la lumière du matin car les rideaux de l'autre chambre ne sont pas occultant. Il n'y a pas beaucoup d'ustensiles de cuisine mais les centres commerciaux et le marché de nuit proposent des plats cuisinés à manger sur place ou à emporter. Il y a aussi de nombreux restaurants aux alentours. Par contre le débit d'eau des douches est faible.
Stayed 20 nights in Jan 2019
Verified

2/10 Terrible

Angie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, dank and miserable

What a mistake we made booking the Rocco after staying there 4 years ago! We arrived late to a dirty, badly maintained apartment. We asked for a refund the next morning which was refused; indeed the manager wanted a further £125 damages deposit. As I did not want to be held responsible for the appalling state I asked the manager to take a look. He looked visibly shocked but still no refund. With the help of Hotels.com we secured a move a few days later to a room which was better though far from perfect (the attached pictures are from the second, better apartment). Although we had paid for a 23 night stay we moved out after 16 nights as we could stand it no longer. The TV shows only Al Jazeera news in English, there are no relaxing sunbeds by the cold pool, the sofa is uncomfortable, the kitchen dirty, no hot water and the sink smells as there is no u bend underneath. Finally, be aware that you will be charged electricity upon check out; budget £4 per day for this if you turn off the aircon all day, more if you dont. By the time youve added this you would be better staying in a hotel. In this day and age one should not be held hostage somewhere unsuitable. Very poor customer service! Thank goodness we had the help of Hotels.com!
Stayed 23 nights in Feb 2019
Verified

10/10 Excellent

Jörgen

Liked: Cleanliness, property conditions & facilities, room comfort

Bicycle tour 2019

Bicycle tour Stayed here before Clean and fresh and good location Comfortable beds and pillows
Stayed 4 nights in Feb 2019