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Penilaian 10 - Sangat Bagus. 77 dari 195 ulasan" "
10 - Sangat Bagus
77
Penilaian 8 - Bagus. 95 dari 195 ulasan" "
8 - Bagus
95
Penilaian 6 - Cukup Baik. 13 dari 195 ulasan" "
6 - Cukup Baik
13
Penilaian 4 - Buruk. 7 dari 195 ulasan" "
4 - Buruk
7
Penilaian 2 - Sangat Buruk. 3 dari 195 ulasan" "
2 - Sangat Buruk
3
8,8/10
Kebersihan
9,2/10
Staf & layanan
7,0/10
Fasilitas
8,0/10
Kondisi & fasilitas properti
Ulasan
10/10 Sangat Bagus
Traveler terverifikasi
5 Apr 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 2 malam pada bulan April 2021
4/10 Buruk
Traveler terverifikasi
Bepergian dalam rombongan
4 Apr 2021
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
現金支払いのみ。食事も美味しくない。
Traveler terverifikasi
Menginap 2 malam pada bulan April 2021
4/10 Buruk
Traveler terverifikasi
5 Jan 2021
Disukai: Kebersihan
Tidak Disukai: Fasilitas
The location was good. But when I checked in, I was not given a room with a river view that I had booked and paid for. The second room they showed me, the air conditioning and phone did not work. They gave me a third room on the 9th floor which I had said I did not prefer.
Breakfast only had two choices, a Vietnamese noodle and beef soup or an omlette. I chose the omlette, and i got two fried eggs which I would be ashamed to serve my own guests at home. When I pointed out that I had ordered an omlette, I was told that was an omlette. I had to show them a picture online for what an omlette looked like.
This hotel claimed to be a four star hotel, but it felt more like a 2-3 star hotel.
Traveler terverifikasi
Menginap 5 malam pada bulan Desember 2020
8/10 Bagus
dong woon
3 Jun 2020
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
dong woon
Menginap 1 malam pada bulan Mei 2020
10/10 Sangat Bagus
Matthew
Bepergian dalam rombongan, Bepergian bersama keluarga
Excellent location, attentive staff, rooftop pool and gym are great (open air, but covered from sun).
Rooms were comfortable, although getting a little tired. But no issues, Beds, bathroom, etc were all very good.
Two nights at Midtown Hotel. Location is great with lots of restaurants around the hotel. The hotel is also very conveniently located and as easy walk across the river to the other side of town.
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location
Good breakfast options for vegetarians
Traveler terverifikasi
Menginap 3 malam pada bulan Oktober 2019
4/10 Buruk
Lisa N.
Bepergian bersama keluarga
17 Okt 2019
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The room had a musty smell when we checked in. The bed squeaks all night long. The pictures of the pool and room looked way better then it actually was. The buffet was not well maintained. There were several half eaten items left on the table. The waitress didn’t come by to clean or remove old plates. We had to flagged them down to help clean up. They were standing around chatting instead of paying attention to guests.
Lisa N.
Menginap 1 malam pada bulan Oktober 2019
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian bersama teman
14 Okt 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tres propre, éco responsable , produit emballes dans papier recyclé je recommande.
Hotel was in a good position close to bars and restaurants. Shopping nearby too.
Liam
Menginap 3 malam pada bulan September 2019
2/10 Sangat Buruk
Andy
21 Agu 2019
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Andy
Menginap 2 malam pada bulan Agustus 2019
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama keluarga
18 Jul 2019
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Awful, awful, awful. How this is a 4*hotel is a joke. Firstly it is very dated and the facilities in poor condition. The towels were paper thin and old. The bedroom slippers were used and only got new ones after telling housekeeping twice and then management. The ac unit dripped water onto the room floor all night up to the point I had to place a towel to soak up the water. The bath was broken and badly repaired. There was no seals around the bath so whenever you showered the floor was soaked. The shower fitting had come away from the wall. The curtain rail had also come away and was in danger of falling. The skirting board had come away from the wall and could easily hurt someone. The whole place needs a complete overhaul to bring it up to a decent standard. The only good thing was the reception staff who tried to sort out as many of these problems as they could. My advice is never go to this hotel. It will ruin your holiday and experience of Hue.
Traveler terverifikasi
Menginap 2 malam pada bulan Juli 2019
8/10 Bagus
Traveler terverifikasi
17 Jul 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 4 malam pada bulan Juli 2019
6/10 Cukup Baik
Traveler terverifikasi
16 Jul 2019
Disukai: Staf & layanan
The location was good as it is close to the walking street where all the bars and nightclubs are situated but the property itself is rather tired and I need of a makeover.
Traveler terverifikasi
Menginap 3 malam pada bulan Juli 2019
8/10 Bagus
Christoph
8 Jul 2019
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Klimaanlage sehr laut. Und ohne hält man es wegen der Hitze in der Nacht auch nicht aus. Zudem im Buffet überall Ameisen angetroffen. Ansonsten aber gutes Hotel mit sehr freundlichem Personal. Zudem ist die Lage super.
Christoph
Menginap 1 malam pada bulan Juli 2019
8/10 Bagus
Traveler terverifikasi
25 Jun 2019
Disukai: Kebersihan, kenyamanan kamar
Stunning views from the rooftop bar.
Basic hotel. Our room was old and tired but clean. The view was amazing though. The pool area is tired and abit shabby. The rooftop bar is great but the service was slow. Breakfast was good but the coffee was cold. An average hotel.
Traveler terverifikasi
Menginap 2 malam pada bulan Juni 2019
8/10 Bagus
cristiano
8 Jun 2019
Disukai: Kebersihan, staf & layanan
bom custo benefício
hotel razoável, instalações antigas . Café da manhã bem servido . Tive uma má experiência com o SPA do hotel com péssimo atendimento e má qualidade na massagem
cristiano
Menginap 4 malam pada bulan Juni 2019
Tanggapan dari Trung Mr, pada tanggal 12 Jun 2019
Dear Bom custo benefício,
Thanks for your comment,
All the best to you
8/10 Bagus
Traveler terverifikasi
Bepergian bersama teman
4 Jun 2019
Disukai: Kebersihan, staf & layanan, fasilitas
The property was great, except in the pool area. There were many used towels left around but no clean towels to be found.
Traveler terverifikasi
Menginap 1 malam pada bulan April 2019
Tanggapan dari Trung Mr, pada tanggal 12 Jun 2019
Dear our Customer,
Thanks for your comment,
We will pay attention about that and let HK Dep to cover that,
Best Wishes,
Thanks for staying with us. We appreciate your feedback!
8/10 Bagus
Traveler terverifikasi
Bepergian bersama keluarga
7 Mei 2019
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
The roof top view at night was beautiful.
I was disappointed that we did not have shower cap and slippers were dirty and it was obvious that had been used before.
Traveler terverifikasi
Menginap 2 malam pada bulan April 2019
Tanggapan dari Bao Ngan pada tanggal 16 Mei 2019
Thanks for staying with us. We appreciate your feedback!
Saubere Hotel mit gutem Service,vielseitigen Frühstück, jedoch relativ alt, mit alte sozialistische Empfangshalle. Von unseren Vietnam Aufenthalt in 3 u. 4 * Hotels unschönste Hotel. 4* nicht wirklich wert.
Slawomir
Menginap 1 malam pada bulan April 2019
Tanggapan dari Bao Ngan pada tanggal 6 Mei 2019
Thank you for staying with us. We appreciate your feedback!
8/10 Bagus
Andy
3 Mei 2019
Disukai: Staf & layanan
Andy
Menginap 1 malam pada bulan April 2019
Tanggapan dari Bao Ngan pada tanggal 6 Mei 2019
Thank you for staying with us. We appreciate your feedback!
Thank you for staying with us. We appreciate your feedback!
4/10 Buruk
Traveler terverifikasi
23 Mar 2019
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay somewhere else
Smelly rooms and poor service. Wouldn’t even give me a card for the room to leave the ac on I. 30+ celsius weather
Traveler terverifikasi
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Bao Ngan pada tanggal 26 Mar 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Thanks for staying with us. We appreciate your feedback!
Central location with plenty of places to eat or shop around hotel. Staff spoke good English and were very helpful.
Breakfast had lots of choice but could get bit cold .
Used the rooftop pool and there was small gym .
Room size was large . Bathroom had shower over the bath which was the only negative if you can’t climb over the side of the bath. The screen also didn’t quite reach so water went over the floor when you showered . However it wasn’t a big deal as the rooms got cleaned daily and fresh towels provided in rooms and at pool . Good value for money and recommended
mary c
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari Bao Ngan pada tanggal 13 Feb 2019
Thanks for staying with us. We appreciate your feedback!
L'hôtel est propre, la chambre spacieuse. En revanche, la salle de bain de notre chambre est de mauvaise qualité. L'évacuation de fait mal. On prend sa douche les pieds dans l'eau
Traveler terverifikasi
Menginap 1 malam pada bulan Januari 2019
10/10 Sangat Bagus
Traveler terverifikasi
24 Jan 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is awesome! So close to lots of great bars and restaurants. The neighbourhood around is so lively and the imperial citadel is just a short walk away. We really enjoyed our stay in Hue!
Traveler terverifikasi
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Bao Ngan pada tanggal 25 Jan 2019
Thanks for staying with us. We appreciate your feedback!
8/10 Bagus
Traveler terverifikasi
Bepergian bersama teman
21 Jan 2019
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hôtel très bien situé et tranquille ;lobby un peu vieillot, mais personnel très accueillant et aidant. Bon petit déjeuner
Traveler terverifikasi
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari Bao Ngan pada tanggal 25 Jan 2019
Thanks for staying with us. We appreciate your feedback!
2/10 Sangat Buruk
Justin
19 Jan 2019
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
If this place is a 4 star then then they bribed someone to get it. The only good things were the breakfast selection and the staff. The rooms are dirty. Maintenance is lacking. Bathtub moved. Ceiling tiles in bathroom were falling out. A squeegee was needed to keep the windows clear in the room. So damp. Rooms are extremely noisy. Even in the hallways you can hear the horns honking and the music from the bar and restaurant area. on checkout we had a the taxi cab bill to pay. it seemed high to me. i showed the email that i had showing one price and the price they acknowledged with the back and forth emails. maybe it was low maybe theirs was right but i showed the email and they agreed we paid the price. then when we were in the taxi the manager runs out and very rudely and very confrontational demands more money. Like everyone in this country they don't understand the concept of repeat business. they want to squeeze every last dime out of someone. this hotel is a dump and the only thing going for it is the staff.
Justin
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari Bao Ngan pada tanggal 25 Jan 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thank you for letting us know. Thanks for staying with us. We appreciate your feedback!
6/10 Cukup Baik
Traveler terverifikasi
15 Jan 2019
Disukai: Staf & layanan, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari Bao Ngan pada tanggal 16 Jan 2019
Thanks for staying with us. We appreciate your feedback!
6/10 Cukup Baik
Kimberly
30 Des 2018
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Kimberly
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Bao Ngan pada tanggal 31 Des 2018
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.Thanks for letting us know.Thanks for staying with us.We appreciate your feedback!
10/10 Sangat Bagus
Traveler terverifikasi
21 Des 2018
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar