"I think we got a handicap room even though I did not book one. The bedroom area was SO small with space for only 1 suitcase, no closet, no hangers, and barely any room to walk round the beds. The bathroom was large (probably because it was handicap), but strangely there were NO shelves for clean towels and no room for your things except for a very small counter around the sink. We had 3 people in our room, so that lack of storage space, plus no space in the room, really sucked!! We had no hairdryer and it took 2 calls to the front desk to finally get one. I had asked for extra towels from a housekeeper early in our stay and kept them hung up, but when they cleaned the room they took the extra towels and didn't leave more. I called down to the front desk the night before we left and asked for 2 bath towels. They never came, so I had to use towels another family member had already used when I showered early the next morning. Gross! Then at 8:30am a housekeeper knocks on our door! I thought she was there to bring the towels?? Butt no (of course not), she acted like she had made a mistake and thought our room was empty! Ugh!!! Other than the great location to Disneyland and the Convention Center, and good cleanliness, we won't stay here again and I won't recommend it to friends."