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"The breakfast was delicious. The room was so clean! Staff was friendly. I really like Tru! "

"Breakfast was a little bit of a letdown biscuits were hard and dry and bacon was overcooked."

"Rooms were clean and the guys at the front desk were very nice. Only down side was the “business center” computer was so slow and outdated I couldn’t use. The elevator was very wobbly and slow…reported to the front desk."

"I had a very disappointing experience at the Hilton Garden Inn Lynchburg. I made my reservation a month in advance as part of a wedding block. Two weeks prior to my arrival, I also called the hotel to request an early check-in due to my flight schedule. I was assured that early check-in would be noted and accommodated. However, when I arrived around 10:00 a.m., the front desk receptionist was immediately dismissive and rude. I was told I could not check in until 4:00 p.m., even though the listed check-in time online is 3:00 p.m. I explained that I had called ahead and was part of the wedding block, but instead of trying to help, she told me that “25 other people had priority” over my stay. I stayed in the lobby waiting for hours. During that time, I overheard the receptionist giving different and inconsistent explanations to multiple guests, which made the situation even more frustrating. When I checked back in around 2:30 p.m. (just 30 minutes before the standard check-in time), I was told there were still no rooms available. At that point, I still had no room, no clear communication, and no assistance from staff. Due to the lack of availability and poor customer service, I had to book a room at another hotel. Despite this, I was still charged for one night at this location—even though I never checked in or stayed there. Overall, this experience was extremely unprofessional and stressful, especially given that I had planned ahead for a special event. I would not recommend."

"Didn’t even get out of my vehicle. As soon as I arrived it was obvious that this is not a hotel. It is a homeless shelter. Expedia should be charged for even offering this crack house as an option for lodging. I’d rather sleep in my car "

"Great hotel to stay in if you're in Altavista or need a place to stay overnight on a road trip. The breakfast has good options...eggs, sausage or bacon, breakfast sandwich, yogurt, toast, biscuits, muffins, danishes, waffle maker, coffee with plain, vanilla or hazelnut creamers...can you tell a good breakfast is important to me!??!?! The room itself is no frills, but the flooring is nice! Not carpet with stains, but a nice kind of engineered wood hybrid with a dark stain finish. The bathroom had nice smooth tile flooring...everything felt clean and spic and span! The bed and pillows were comfortable and I was able to get a good night's sleep both nights we stayed there. All of the staff were excellent. They went above and beyond to make sure our stay was a good one. All-in-all, this is a great option for staying in Altavista. Really helped to be close to my dad while visiting him in Autumn Care of Altavista...an excellent nursing home option if needed for your loved one."

"It was all very pleasant!"

"Great experience. Everything was as advertised, no surprises. All the staff was friendly and nice, the room is very clean, the bed comfortable. It is a basic motel, so don’t think it is something it isn’t, but cleanliness was awesome, and the bed was great."

"Good breakfast! Nice clean room!"