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"Hotel was lovely, pool was lovely but most importantly every staff member was so friendly and made such an effort with my daughter who’s birthday it was - it really made her day - was just perfect "

"The whole of the hotel was fantastic hot powerfull shower a fridge in your room the facilities were fantastic staff very friendly and helpfull would deffo recommend "

"Excellent hotel Helpful staff, polite and welcoming Great room, tidy and spacious Great breakfast. Plenty of choice Easy parking"

"Beautifully renovated to reflect 1920’s vibe - we loved being so central opposite Gaucho and the parking and shopping was much easier to walk to than we thought. Power shower great and Penhaligon toiletries made it extra special. We will return "

"Central and comfy."

"Excellent choice of breakfast, limited restaurant menu however it’s decent. Walking distance to a lot of great places, being in the city centre. Canal walk is 5 mins walk, library, eating places. Staff was polite and helpful. Wish had a swimming pool but otherwise 5/5 Do account for parking (£15-21 / day) and clean air zone charges £8/day "

"Relaxing hotel, lovely staff, 2 different dining options, lots of parking, great spa on lower level of hotel"

"The property is in a great location for getting out and around Birmingham. It is very clean and breakfast options are good. Staff are very polite, helpful and friendly. "

"Excellent location "