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Ulasan untuk ITC Kohenur, a Luxury Collection Hotel, Hyderabad

5 out of 5
ITC Kohenur, a Luxury Collection Hotel, Hyderabad
Plot No.5, Hyderabad Knowledge City, Madhapur, Hyderabad, Telangana

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 116 dari 182 ulasan" "
Penilaian 8 - Bagus. 23 dari 182 ulasan" "
Penilaian 6 - Cukup Baik. 22 dari 182 ulasan" "
Penilaian 4 - Buruk. 10 dari 182 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 182 ulasan" "

9,4/10

Kebersihan

8,4/10

Staf & layanan

8,6/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Suresh kumar

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 20 Apr 2024
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

10/10 Sangat Bagus

Suresh kumar

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 30 Mar 2024
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

6/10 Cukup Baik

TUSHARKUM

Disukai: Staf & layanan
I paid for 32000 Indian rs per day the hardwood floor was crocked , while walking on the floor . I share this with reserve desk but they ignore my request and did not do anything.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 27 Mar 2024
Dear Guest,Namaste!Thank you for visiting ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback with us and we deeply regret your disappointment during your recent visit. We will ensure that your feedback is taken up for further improvements and hope to bring you an enhanced experience upon your next visit.Stay well and stay safe.Warm regards,Jitendra TaakGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

6/10 Cukup Baik

narasimha sasank

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
The service was below par. In room dining options were limited and there wasn’t an easy way to directly order food from the restaurants at the hotel. In-room dining line wasn’t always available on first dial. We had an infant and the stewards delivering food weren’t courteous in closing the door and keeping the volume low. Silverware wasn’t brought at once. Laundry bags weren’t available in the room.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 24 Jan 2024
Dear Guest,Namaste!Thank you for visiting ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback with us and we deeply regret your disappointment in our overall in-room dining services and the inconvenience faced due to noise disturbance. This certainly does not represent our usual standard of service and hospitality at ITC Kohenur.We will ensure that your feedback is taken up for further improvements and hope to bring you an enhanced experience upon your next visit.Stay well and stay safe.Warm regards,Jitendra TaakGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

Jason

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 20 Jan 2024
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

10/10 Sangat Bagus

Sudhakar

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
staff are very helpful and respectful. i would like to thank them all.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 27 Des 2023
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

10/10 Sangat Bagus

hafeez

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 22 Des 2023
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

10/10 Sangat Bagus

Radha

Traveler bisnis, Bepergian bersama keluarga
Clean and friendly people
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 18 Des 2023
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

4/10 Buruk

Husain

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas
Noisy area , behind construction & front ( lake side horns !!!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 18 Des 2023
Dear Guest,Namaste,I wish to thank you for choosing responsible luxury and staying with us at ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback. We sincerely regret the inconvenience caused by the noise disturbance, and our team has made a note of your feedback and insights.We hope to welcome you back again for an enhanced experience at ITC Kohenur. Stay well and stay safe.Warm regards,Jitendra TaakGeneral ManagerITC KohenurA Luxury Collection Hotel,Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

4/10 Buruk

Suki

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The property is pretty as is the reception area. However the staff are so laid back they are almost falling asleep. They are constantly together looking at mobiles instead of attending to guests.They do not understand hindi or english well. They got our food wrong twice. The bathroom smell was terrible. Bedding was not fresh, had to get someone to change at 10pm. Staff were knocking on my door at 12.10am, he came for a tip which is terrible. We checked out and were waiting to leave, asked for water as sister had temperature, got told had no water bottles which was a lie.. List goes on. No ATM for a 5* is terrible.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 7 Des 2023
Dear Guest,Namaste,I wish to thank you for choosing responsible luxury and staying with us at ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback.This is with regards to your reported experience. We sincerely regret the inconvenience caused to you, and our team has made a note of your feedback and insights. This certainly does not represent our usual standard of hospitality and service at ITC Kohenur. We will definitely ensure that corrective measures are underway to avoid a recurrence.We hope to welcome you back again for an enhanced experience at ITC Kohenur. Stay well and stay safe.Warm regards,Jitendra TaakGeneral ManagerITC KohenurA Luxury Collection Hotel,Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

4/10 Buruk

Gokul

Bepergian dalam rombongan
Horrible experience with the spa staff.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Jitendra Taak pada tanggal 28 Nov 2023
Dear Guest, Namaste, I wish to thank you for choosing responsible luxury and staying with us at ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback. We sincerely regret the inconvenience caused to you during your recent spa experience, and our team has made a note of your feedback and insights. This certainly does not represent our usual standard of hospitality and service at ITC Kohenur. We will definitely ensure that corrective measures are underway to avoid a recurrence. We hope to welcome you back for a better experience. Stay well and stay safe. Warm regards, Jitendra Taak General Manager ITC Kohenur A Luxury Collection Hotel, Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

10/10 Sangat Bagus

Dinesh

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Jitendra Taak pada tanggal 20 Nov 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Jitendra Taak General Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

Kalyan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Shaariq Akhtar pada tanggal 31 Jul 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

PRAVEEN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Food was not that great taste and very slow service
Menginap 13 malam pada bulan Juni 2023
Tanggapan dari Shaariq Akhtar pada tanggal 21 Jul 2023
Dear Guest, Namaste! Thank you for choosing one of ITC Hotel’s Leed Platinum certified hotels, ITC Kohenur. We would like to thank you for taking the time to share your valuable feedback with us. We have noted your concerns regarding your recent experience and we sincerely regret the inconvenience caused. I request you to kindly treat this instance as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an enhanced experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

Stefan

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Perfect business hotel
Very nice and big room, comfortable bed. The location is close to a commercial area and perfect for business with those companies. The breakfast is marvelous with huge variety if choices. I loved one breakfast staff who also worked in the Chinese restaurant. He went above and beyond to help me. The restaurants and rooftop bar were also nice.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Shaariq Akhtar pada tanggal 10 Jul 2023
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kohenur, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality". We look forward to the pleasure of welcoming you back to ITC Hotels.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

Kishore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Shaariq Akhtar pada tanggal 10 Jul 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

Sarada

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice property with beautiful view. Good restaurants and spa onsite.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Shaariq Akhtar pada tanggal 22 Jun 2023
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kohenur, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality". We look forward to the pleasure of welcoming you back to ITC Hotels.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

Sagar

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My stay at ITC Kohenur was wonderful. Staff are prompt, courteous, and kind. For example, Sanchari at the front desk provided excellent service. She made the check-in and check-out process smooth and pleasant. She has good communication skills and provided professional and high quality service.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Shaariq Akhtar pada tanggal 20 Jun 2023
Dear Guest,Namaste, We hope you are safe and are keeping well.It is an absolute delight to receive your feedback. I must thank you on behalf of the team member, you have taken the time out to recognize and to appreciate. Such encouraging feedback really motivates the team at ITC Kohenur to strive for more, every time.Thank you for choosing ITC Kohenur, a LEED Platinum certified hotel. We look forward to welcoming you back again very soon. Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

Rajendra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My family had an amazing experience at the hotel. The staff were courteous, rooms were clean, food was delicious and the overall experience was fantastic.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Shaariq Akhtar pada tanggal 18 Jun 2023
Dear Guest,Namaste!It was a pleasure to have you at ITC Kohenur. Thank you so much for sharing your review with us and your warm words of appreciation.It is wonderful to know that you enjoyed the comfortable experience that we offer here through our personalized service.Looking forward to welcome you back soon and we thank you for choosing one of ITC Hotel’s LEED Platinum certified property.Warm Regards, Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

Sai Kiran Raju

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Shaariq Akhtar pada tanggal 31 Mei 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

manav

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
good service. Bishal and Manohar were really good.
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Shaariq Akhtar pada tanggal 22 Mei 2023
Dear Guest,Namaste!It is such a pleasure to read that our entire team took great care of you during your visit. I must thank you on behalf of the team members, such encouraging feedback really motivates the team at ITC Kohenur to strive for more, every time.I look forward to welcoming you back and thank you for choosing ITC Kohenur, a LEED Platinum certified hotel in Hyderabad.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

4/10 Buruk

sai kumar

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Horrible in room service
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari General Manager pada tanggal 15 Mei 2023
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an elated experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq Akhtar, General ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

Sander

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2023
Tanggapan dari General Manager pada tanggal 16 Mei 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 Sangat Bagus

Sriramani

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
One of the best customer service experience in Hyderabad. However staff in restaurant can do much better. I personally appreciate Sanchari for taking care with infectious smile every time I see her. Hotel itself is very grand and can't ask for more
Menginap 1 malam pada bulan April 2023
Tanggapan dari General Manager pada tanggal 25 Apr 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 Sangat Bagus

Theresa

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service was amazing. They have a very attentive staff.
Menginap 5 malam pada bulan Februari 2023
Tanggapan dari Shaariq Akhtar pada tanggal 6 Mar 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 Sangat Bagus

Magaly

Menginap 6 malam pada bulan Februari 2023
Tanggapan dari General Manager pada tanggal 25 Mar 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 Sangat Bagus

PRAVEEN

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Shaariq Akhtar pada tanggal 12 Mar 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

VENKAT REDDY

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing staff
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Shaariq Akhtar pada tanggal 10 Feb 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon and thank you for choosing responsible luxury at ITC Kohenur. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

8/10 Bagus

Paiman

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Januari 2023
Tanggapan dari Shaariq Akhtar pada tanggal 6 Feb 2023
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kohenur, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality". We look forward to the pleasure of welcoming you back to ITC Hotels.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

8/10 Bagus

avijit

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I guess
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Shaariq Akhtar pada tanggal 29 Jan 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur HyderabadPlot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 Sangat Bagus

Peter

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Januari 2023
Tanggapan dari Shaariq Akhtar pada tanggal 24 Jan 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

8/10 Bagus

Dimple

Tanggapan dari General Manager pada tanggal 15 Mei 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

2/10 Sangat Buruk

Vijaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Tanggapan dari General Manager pada tanggal 15 Mei 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

8/10 Bagus

satya

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and well maintained. Need staffing improvement at dining places
Tanggapan dari Shaariq Akhtar pada tanggal 22 Des 2022
Dear Guest, Namaste! Thank you for choosing to stay at one of ITC Hotel’s Leed Platinum certified hotels, ITC Kohenur. We would like to thank you for taking the time to share your valuable feedback with us. We have noted your concerns regarding your recent experience and we sincerely regret the inconvenience caused. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an enhanced experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

Aneal

Tanggapan dari General Manager pada tanggal 15 Mei 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 Sangat Bagus

Lakshmi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Decor, food, places to relax at the property
Tanggapan dari Shaariq Akhtar pada tanggal 29 Nov 2022
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kohenur, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality". We look forward to the pleasure of welcoming you back to ITC Hotels.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

8/10 Bagus

Suryanarayana

Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Shaariq Akhtar pada tanggal 2 Nov 2022
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur HyderabadPlot No. 5, Survey No. 83/1Madhapur (Hitec City)

2/10 Sangat Buruk

Kishore

Disukai: Kondisi & fasilitas properti
Better service ?
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Shaariq Akhtar pada tanggal 27 Agu 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an elated experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

Prasuna

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel! Service has to improve.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Shaariq Akhtar pada tanggal 25 Agu 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an elated experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Sangat Bagus

Prasuna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Shaariq Akhtar pada tanggal 23 Agu 2022
Dear Guest,Namaste!Thank you for sharing your valuable feedback!Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

4/10 Buruk

Suneel

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Shaariq Akhtar pada tanggal 11 Agu 2022
Dear Guest, Namaste! Thank You for sharing your valuable feedback with us. At the outset, I extend my sincere apology for your unsatisfactory experience at the property. I hope that you will give us another opportunity to serve you better. We will look forward to welcoming you back soon. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

2/10 Sangat Buruk

Anil

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
overall unhappy due to below issues- Not Rate guaranteed Staff is so rude and not responsive Asked and called several times for utensils and no response. Washroom had a leak and no one responded. Unsafe- ppl are knocking the door overnight, staff called on the midnight.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Shaariq Akhtar pada tanggal 20 Jul 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence. My team will ensure an elated experience upon your next visit. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

2/10 Sangat Buruk

Anil

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan
Purchased for certain amount and they charged for different amount. Everyday is a different charges were put up on me
Menginap 4 malam pada bulan Juli 2022
Tanggapan dari Shaariq Akhtar pada tanggal 17 Jul 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

6/10 Cukup Baik

rayasam

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Service is horribly slow everywhere especially in restaurants
Menginap 3 malam pada bulan Juni 2022
Tanggapan dari Shaariq Akhtar pada tanggal 6 Jul 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence. My team will ensure an elated experience upon your next visit. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

10/10 Sangat Bagus

Sathiya

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff etiquette and safety
Menginap 5 malam pada bulan Juni 2022
Tanggapan dari Shaariq Akhtar pada tanggal 28 Jun 2022
Dear Guest, Namaste! Thank you for sharing your valuable feedback! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcome you back soon. Stay well, stay safe! Warm Regards, Shaariq Akhtar General Manager ITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

6/10 Cukup Baik

syed

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Housekeeping service needs a lot of improvement. Requests take very long to deliver. There was no iron kept in the room and it took them 30 minutes to send, but not iron they sent a stand. Then again after five minutes they sent the iron. Door locks were not fixed properly. The room door was just opening by a push without the card itself. Not secure. Least expected from a property of this magnitude. The valet takes very long to bring the cars to the porch. All these services need serious attention as there are several other properties around with better services offered at almost half the price they charge.
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Shaariq Akhtar pada tanggal 11 Mei 2022
Dear Guest, Namaste! Thank You for sharing your valuable feedback with us. At the outset, I extend my sincere apology for your reported experience at the property. I assure you that we have addressed the same and necessary corrective measures followed on priority. I would also like to request you to treat this particular experience as an aberration, not reflective of our usual hospitality. It was indeed a pleasure to have you at ITC Kohenur and I sincerely hope that you will give us another opportunity to serve you better. We will look forward to welcoming you back soon. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

6/10 Cukup Baik

Chetan

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2022
Tanggapan dari Shaariq Akhtar pada tanggal 4 Mei 2022
Dear Guest, Namaste! Thank you for sharing your valuable feedback! It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcome you back soon. Stay well, stay safe! Warm Regards, Shaariq Akhtar General Manager ITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

10/10 Sangat Bagus

Varalakshmi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good time
Menginap 1 malam pada bulan April 2022
Tanggapan dari Shaariq Akhtar pada tanggal 5 Apr 2022
Dear Guest, Namaste! Thank you for sharing your valuable feedback! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcome you back soon. Stay well, stay safe! Warm Regards, Shaariq Akhtar General Manager ITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

10/10 Sangat Bagus

Ted, KENT

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
everything was top notch.
Menginap 4 malam pada bulan Maret 2022
Tanggapan dari Shaariq Akhtar pada tanggal 30 Mar 2022
Dear Guest, Namaste! Thank you for sharing your valuable feedback! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcome you back soon. Stay well, stay safe! Warm Regards, Shaariq Akhtar General Manager ITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

8/10 Bagus

VIJAYABABU

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Food quality needs a lot of improvement
Menginap 4 malam pada bulan Maret 2022
Tanggapan dari Shaariq Akhtar pada tanggal 22 Mar 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence. My team will ensure an elated experience upon your next visit. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India