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Penilaian 10 - Sangat Bagus. 35 dari 56 ulasan" "
10 - Sangat Bagus
35
Penilaian 8 - Bagus. 11 dari 56 ulasan" "
8 - Bagus
11
Penilaian 6 - Cukup Baik. 8 dari 56 ulasan" "
6 - Cukup Baik
8
Penilaian 4 - Buruk. 1 dari 56 ulasan" "
4 - Buruk
1
Penilaian 2 - Sangat Buruk. 1 dari 56 ulasan" "
2 - Sangat Buruk
1
9,2/10
Kebersihan
9,2/10
Staf & layanan
8,4/10
Fasilitas
8,8/10
Kondisi & fasilitas properti
8,8/10
Ramah lingkungan
Ulasan
6/10 Cukup Baik
Mariaines
Bepergian bersama teman
16 Agu 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is in average conditions, rooms smell humidity
Mariaines
Menginap 2 malam pada bulan Agustus 2023
10/10 Sangat Bagus
Cintra
Bepergian dalam rombongan
28 Jun 2023
Great breakfast, great staff
Cintra
Menginap 1 malam pada bulan Juni 2023
6/10 Cukup Baik
Hans-Joachim
15 Jan 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr hillfsbereites Personal trotz reduziertemService.Ueberhoehter Preis bei reduzierter Leistung.
Estimado Cliente:Muchas gracias por recomendarnos, nos agrada saber que su estadía fue placentera.Saludos cordiales,Hacienda Chorlavi
2/10 Sangat Buruk
Camila
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
4 Nov 2022
Tidak Disukai: Kebersihan, staf & layanan
The check in process was awful. The hotel staff attempted to have me cancel my reservation which had been already paid, so that the hotel could charge me additional for what they claimed were “taxes.” The taxes were paid with my reservation. Once the hotel staff determined that I live in the United States they wanted to add additional fees to my reservation. The hotel staff wants me to pay additional for my two rooms that I reserved, I paid $211 for the two rooms and they want me to pay $260, initially they claimed the additional fees was because I was international, now they claim there are additional taxes, lastly they claimed it was because my mother decided to join us on our trip (she was not included in the reservation). They also called in the phone asking me prior to checking in asking me to pay cash as they knew I was coming from the US. This is unacceptable! The hotel should not be listed on Expedia due to their predatory and downright shady business practices.
Camila
Menginap 1 malam pada bulan November 2022
Tanggapan dari Carolina pada tanggal 8 Nov 2022
Dear guest:Expedia does not include 12% of IVA on their page, it is constant problem to receive reservation from this page. Only international guest are exempt to pay the tax (12%). If you ask for an invoice with the information of an Ecuadorian the 12% must be charged, on several times we tried to explain you to please give us the information of the international guest in order to proceed with the invoice without taxes. Otherwise the hotel has to assume the taxes, 12 % of every reservation, it is imposible to run a business like this. The problem here is Expedia that gets more reservations and the commission excluding the taxes to show unreal rates. Even though we asked Expedia to write a final message at the end of the reservation informing the guests that the taxes are not included, some guest ( in this case, YOU) didn't read it, About what you write, that your reservation was already paid, it lacks of truth, Expedia asks for you credit card information, but you where not charged, most clients think that because they put the credit card information on the Expedia reservation page, you are automatically being charged. On hi season, we make phone calls to make sure the clients are not going to cancel at last minute, and ask for a confirmation payment, do you know how many reservations we get from these pages, and they do not arrive, and we have empty rooms that we couldn't sell??? About the taxes problem, we are already talking to Expedia to have our property taken out, since this is a constant problem.On the other hand, the amount the hotel wanted to charge you, was because you had an extra person on the room, in any hotel of the world if you bring more guests that what you claim on the reservation, you will be charged. It is unacceptable that you write a comment with lack of truth, without letting us explain the situation, in this case we had to assume the 12% TAX, since you couldn't even give us the information of the international guest, we ask for several times, assuming we were trying to be shady as you claim on this unfair comment.
10/10 Sangat Bagus
Estefanie
3 Okt 2022
Estefanie
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Carolina pada tanggal 16 Nov 2022
Estimado Cliente:Nos complace saber que alcanzamos sus expectativas y tuvo una estadía placentera.Esperamos nos visite nuevamente,Saludos cordiales,Hacienda Chorlavi
10/10 Sangat Bagus
Rodrigo
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
4 Sep 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente sitio para hospedarse
Rodrigo
Menginap 2 malam pada bulan September 2022
Tanggapan dari Carolina pada tanggal 16 Nov 2022
Estimado Cliente:Gracias por su gentil comentarioEsperamos nos visiten pronto nuevamente,Saludos cordiales
10/10 Sangat Bagus
Arturo
15 Agu 2022
Arturo
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Carolina pada tanggal 16 Nov 2022
Estimado Cliente:Gracias por la puntuación sobre nuestro establecimiento, nos agrada saber que disfruto de su estadía.Saludos cordialesHacienda Chorlavi
10/10 Sangat Bagus
Heidi
4 Agu 2022
Heidi
Menginap 1 malam pada bulan Juli 2022
6/10 Cukup Baik
Daniel
Bepergian bersama keluarga
18 Apr 2022
Disukai: Kebersihan, staf & layanan
Las equipo del hotel muy servicial.
El servicio de restaurant fue deficiente.
Excelente estadía, confortable.
El trato del personal muy bueno.
Area de piscina, hidro, sauna turco, muy acogedor y bonito.
Definitivamente recomendado⭐⭐⭐⭐⭐
María Cristina
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Carolina pada tanggal 16 Nov 2022
Estimado ClienteMuchas gracias por su gentil comentario, nos encanta saber que disfruto de su estadía.Saludo cordiales,Hacienda Chorlavi
8/10 Bagus
Traveler terverifikasi
5 Jul 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El lugar espectacular, las instalaciones preciosas, lo único malo fue que el clima no nos ayudó mucho y no pudimos usar la piscina, como recomendación se podria cubrir la piscina para un acceso ilimitado.
Carla
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Carolina pada tanggal 16 Nov 2022
Estimado Cliente:Muchas gracias por su gentil comentario. Vamos a tomar en cuenta su comentario, saludos cordialesHacienda Chorlavi
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hosteria was extremely clean, there were people constantly cleaning around the property, the registration lady was very helpful , food was excellent, this is my 5th visit to chorlavi, twice staying in rooms and will definitely come back next time I visit Ibarra
Traveler terverifikasi
Menginap 1 malam pada bulan Agustus 2019
8/10 Bagus
Traveler terverifikasi
Bepergian bersama keluarga
19 Jul 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lots of things for kids to do like mini-golf and scooters.
The food was not very good and the jacuzzi was not big enough for the size of the hotel nor was it very hot.
La atención fue espectacular, gracias a Sofia, gracias al chef, gracias a todos por su amable atención y cariño en las personas del aseo, nos hicieron sentir como en casa.
Luisa
Menginap 3 malam pada bulan April 2019
6/10 Cukup Baik
Christian
13 Mar 2019
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
El jacuzzi no estuvo caliente para su uso. Tuve que buscar personal para que me entreguen toallas en la piscina porque no había nadie pendiente. Tuve que solicitar cambio de habitación porque no había agua caliente y un fuerte olor a brea que vino de un area que estaban pintando. El lugar es muy bonito pero al parecer si no se va con un grupo de turismo no están pendientes. Sin embargo, al poner mi queja si me dieron in descuentos.
Estadia placentera, lugar bellos con entorno natural.
FREDDY
Menginap 1 malam pada bulan Februari 2019
8/10 Bagus
Traveler terverifikasi
29 Des 2018
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful traditional Hacienda with beautiful grounds and lots of fun activities for kids. The staff was attentive and very helpful in helping us arrange transportation and day trips with a great guide. The buildings are old, which is the charm, so expect rustic.
Me encantó que permitan mascotas , un lugar muy tranquilo y cómodo para disfrutar un final de semana respirando aire puro junto a la familia, personal muy amable y colaborador .
El precio del hotel no está acorde a la calidad y antigüedad del mismo. El desayuno muy malo. Deben invertir los propietarios o dejar de prestar el servicio. No recomiendo a nadie hospedarse ahí y no regresaría. Por suerte hay otro lugares.
Hacienda Chorlavi used to be one of the best locations to stay in Ibarra. Not anymore. The hotel is very well located on the Panamericana Highway, 5 minutes South to the city entrance. Rooms have been upgraded recently with new bathrooms, TVs and Internet. All this is good. But the rest of the hotel is getting old and service is not top level. Overall not worth the extra bucks you pay compared to other options in Ibarra.
una muy buena opcion, las instalaciones son excelentes al igual que el servicio
Tania
Menginap 1 malam pada bulan Juli 2017
6/10 Cukup Baik
Alain
30 Agu 2016
Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Très décevant !
Chambre petite et qui empestait le bois et le vernis. C'est un endroit historique m'a-t-on répondu. Situé à quelques km d'Ibarra près de l'autoroute la panaméricaine, le bruit des voitures devient terrible la nuit.
Des moustiques partout dans le jardin et dans la chambre sans AC.
Le comble, c'est le mariage organisé dans le patio de l'Hotel et la musique qui l'accompagne.
Seule note positive, le petit déjeuner.
La hacienda es una maravilla. Su ambiente y decoracion te transportan a otra epoca. Aqui puedes disfrutar de las comodidades de un spa y tambien de la naturaleza. Las habitaciones ofrecen camas super limpias y comodas donde puedes descansar toda la noche y solo te despiertas con el canto de los pajaros. Esta rodeada de muchisimos arboles frutales, flores y aves. Tambien pasa por alli un riachuelo que le da una nota de encanto al lugar. Las instalaciones y el personal hacen que tu estadia sea inolvidable y digna de repetirse.
It was a great place to relax with family. We had a good time even though the weather tried to keep us inside. When we decided to settle in for the night the staff came out to help light the fire place, which provided a nice relaxing place to chat for a few hours. The staff was also very helpful with our room service requests. The only complaints that we had were that the jacuzzi was closed, which would've been a great place to relax on a cold evening and the $pricey meal (meats) weren't fresh, they seemed as if they were frozen by the way they were cooked. Also, the room we almost took had old carpeting which was a bit musty, I don't think carpeting is a good idea in such a moist area. Other than that, we loved it and would recommend it to friends and family.
La hosteria es muy bonita, cuenta con amplias áreas verdes, los niños pueden divertirse en los juegos infantiles, en la pista de bicicletas, en el taller de arte, alimentando a los peces, jugando futbol, o tambien en la piscina.
This hacienda has great character and is a fine example of the people and culture of Ecuador. This place is no Ritz, but that was exactly why I liked it. It's rustic and original, not genuine-imitation like most Americans are used to. The floors creaked, the bed creaked, the bathrooms are spartan but spotlessly clean. The grounds and gardens were naturally beautiful, and the pool area looked inviting, although my schedule didn't allow for that indulgence. I'm planning on that for my next visit.