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"The location of the hotel listed on Hotels.com is incorrect. Since there are no signs indicating the hotel’s direction from the road, it would have been impossible to find it on our own. Thankfully, the rangers escorted us, and we were able to locate it. The Wi-Fi is not working. That said, the staff is excellent—always kind and helpful. The food is delicious, and the lunch box service is especially valuable when heading out on a game drive."

"A Dream Safari Experience in the Heart of the Serengeti Staying at Escarpment Serengeti was an absolutely surreal experience! This luxury camp immerses you right in the heart of the Serengeti, and sleeping in the beautifully appointed tents was both comfortable and luxurious. The location is unbeatable - we were even treated to the sound of a lion keeping us company for the first two nights! To top it all off, we had the incredible privilege of watching the wildebeest migration right from the lounge area on our last night followed by watching sunset with my tour guides & staff, which offers stunning views over the endless plains of the Serengeti. The staff truly made the stay special, they were incredibly helpful and attentive, making you feel like part of the family. One particularly memorable experience was when the housekeeping team arranged a special morning game drive just for me. Although it wasn’t safe to walk in the tall grass (I'd asked to go for a morning walk) they made sure I didn’t miss out on the wildlife. We encountered zebras, Thomson's gazelles, giraffes, and of course, the wildebeest migration. They even helped me capture the moment with a fun photo shoot, taking plenty of pictures and videos. It was such a thoughtful and accommodating gesture that made the experience even more unforgettable. I can’t recommend Escarpment Serengeti enough, and I’m already looking forward to my next visit! "

"Couldn't find booking due to communication issues with head office so put in any available room which was cramped. Dinner had run out so did not eat properly. Breakfast was poor. Room was not clean and water was cold."