Hotel AmericInn di Illinois Barat

"Staff were very helpful"

"We had an issue with guests across the hall (child crying for over an hour- not their fault, it happens) so asked if we could switch rooms and the staff did so with zero problems. Appreciatedthe sugar free syrup for the waffles at breakfast. Room was clean. Overall a good stay."

"Very basic"

"Room was clean my complaint is the bathroom… toilet paper was very low upon arrival so by morning we were out. The towels were very small only had 1 per person. I believe the towels we had were the same ones that are used for swimming pool. Room wasn’t refreshed with clean towels, coffee, or empty the garbage. I think hotel was under staffed for the amount of guests and supplies need to be ordered to accommodate for basic needs. I also heard many guests complain about blankets or lack of they...