Find hotels in Northern Illinois, IL from Rp1.026.951

"Our toddler loved the pool area, especially the indoor waterslide! Aside from that, staff seemed to be entirely overworked and was seen juggling literally every job in the hotel, by themselves. Our room was very clearly not cleaned prior to our arrival - there was a dried puddle of urine in front of the toilet, pee in the toilet, multiple cup rings on almost every surface, black mold on the bottom of the sofa mattress, LOTS of hair in the king bedsheets, and the phone had crumbs and stains. The free breakfast options were better than average, however the waffle batter ran out by 8:30 AM so we were stuck eating fruit and dry cereal. Staff was friendly and the place was vibrant with family guests, so overall a worthwhile stay, just wish it was cleaner so I didn’t have to clean our suite myself. "

" Breakfast was great"

"Great the rooms were big the pool and hot tub were nice!!!"

"Breakfast was great. Roof top bar had a nice view. Food options limited . Filet medalions were not great quality. Service was just ok. Would be good to have late night food options as most people were coming from show or hockey game"

"Extremely loud until after 11 pm. No microwave or mini fridge in room. Couldn’t sleep due to noise levels with people running in the hallways and being loud in neighboring rooms. The walls are paper thin. "

"So disappointing! We got to the resort at 5:05pm. We were told our room was not ready. We watched other families come in after us and go right to their rooms. We waited over 2 hours to even be able to enter the room. They just kept telling us to check back in 30 mins. When we got to the room, there were no toiletries, towels or garbage bags in the cans. We were told they did not have any towels and to check in the morning. We slept on mattress covers because the beds were missing their fitted sheets. Once we got settled in the room, we had 1 hour to swim before the pool closed and without any slides since they had closed and hour before. The water and the temperature in the building was cold. There were not enough inner tubes for the lazy river while the slides were open the next day since one of the slides used the tubes too. We booked through Hotels.com and were not made aware that the wave pool or the big slide by the wave pool were closed. In the morning when we went to brush our teeth, there was no water coming out of the faucet or the tub. How does water get shut off to a room?! This was one of the most disappointing family trips we have ever been on. I really expected a grand experience with the price we paid."

"Everything was good "

"The room wasnt available we ended up in a room they didnt wamt to put us in that smelled ofsmoke "

"Parking full but easy"