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"The staff was excellent and knowledgeable. Especially the front desk employee Mina. My first night she wrote down a mini itinerary of surrounding Incheon cities to visit as well as a few major sights to see in Seoul. She really made my stay in Korea memorable with those recommendations. The other front desk employees were just as helpful. Everyone speaking a decent amount of English and were quick in checking everyone into hotel. The cleaning staff were also attentive. There was a 24 hour store for everyday needs including food, drinks, and personal care items. The only complaint I have were the thin walls. You can hear the next door neighbors and when they are coming or going. They offer earplugs as well for airport traffic arriving or departing Terminal 2. Overall a nice place to stay. Will consider this hotel for future stays in Korea. "

"Happy to stay there with my family "

"Cleanliness and convenient."

"Hotel was great, we ate in the restaurant and it was great! There were also microwaves we used to heat up our food. Location was okay, not very convenient but we took a taxi to the airport train station. Value for money was good, would recommend if you have a short stay."

"Would stay again"

"nice location"

"Hard time to find main entrance.. "

"just an overall amazing resort with lots of high end restaurants and a casino and everything was spacious and easily accessible "

"Nice services and great hotel experience "