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Ulasan untuk Comfort Inn & Suites Independence

2.5 out of 5
Comfort Inn & Suites Independence
3000 W Main St, Independence, KS

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 23 dari 56 ulasan" "
Penilaian 8 - Bagus. 16 dari 56 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 56 ulasan" "
Penilaian 4 - Buruk. 6 dari 56 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 56 ulasan" "

7,6/10

Kebersihan

7,6/10

Staf & layanan

6,8/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Alicia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Buddy

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Liked the front desk personnel and cleaning staff. Didn’t like the cleaning policy of every three days.
Menginap 4 malam pada bulan April 2022

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

Amber

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff and breakfast were fantastic!
Menginap 1 malam pada bulan Januari 2022

10/10 Sangat Bagus

Douglas

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Pleased
Super friendly , support
Menginap 1 malam pada bulan Desember 2021

8/10 Bagus

Maria

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bery clean and friendly
Menginap 1 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Vanessa, Kansas City

Menginap 1 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Jacque Lorraine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice staff. Clean and quiet rooms.
Menginap 2 malam pada bulan September 2021

4/10 Buruk

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Does Hotels.com ever check on the hotels
I had specifically asked for a hotel with a pool on Hotels.com but their pool was closed. The waffle maker was not working.
Menginap 1 malam pada bulan Agustus 2021

4/10 Buruk

Debra

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dirty, smelly and overpriced!
Poor customer service. The front desk associate was watching TV when we arrived and seemed irritated that we interrupted her. Hotel was dirty and smelled musty throughout. Also needed repairs. Very overpriced hotel.
Menginap 1 malam pada bulan Juli 2021

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2021

2/10 Sangat Buruk

John

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Juli 2021

10/10 Sangat Bagus

Joshua

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2021

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I told the gal when I checked in that I paid for the room on may 24 th it went out of my account and she ran my card again so I hope I didn’t get charged again.
Menginap 1 malam pada bulan Mei 2021

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan April 2021

10/10 Sangat Bagus

Randy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2021

4/10 Buruk

angela

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Never again.
Hotel looks good but room was not clean or in good condition. Ring on the night stand means it wasn’t cleaned. There was a bare greasy footprint on the tile which means it wasn’t cleaned. Gross rubber mat for the shower was seriously stained. Small debris on the carpeted floor and light bulbs missing in both lamps. No iron or ironing board in the room so had to ask for one. I was placed on the 1st floor near the stairway so I heard tromping up and down the stairs all night. I could hear the TV and conversations next door. The front desk had a cow bell to get someone from the back so I could hear that each time someone needed assistance. TV was super hard to operate and I couldn’t get channels to come up. Tried to purchase water in the vending machine and there wasn’t even a place for it to be sold. Front desk didn’t have any to offer either. Loud in-room fridge motor woke me up a couple times. Biggest complaint- the “secured” outside door that you need a room key to open was not secured. You could come in from the parking lot without a key. When your room is right next to that door, that’s not very comforting.
Menginap 1 malam pada bulan April 2021

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Tidak Disukai: Fasilitas
The pool was closed utill right after we checked out
Menginap 1 malam pada bulan Maret 2021

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast was ok but they were out of a lot of items. Put bfast away at 940 am. Guests were upset and made him reopen however it wasnt replenished when asked. We were told they were out of many food items.
Menginap 1 malam pada bulan Maret 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Pool wasn’t working, but it happens. Front desk personnel.. Teresa, I believe was amazing and so kind and helpful!
Menginap 1 malam pada bulan Februari 2021

8/10 Bagus

Shannon

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2020

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2020

4/10 Buruk

Barbara, Oklahoma city

Bepergian dalam rombongan
Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The hotel, although fairly new, was not very clean. The sheets had stains on both beds. There was only one towel and washcloth in the room. There was no breakfast. I jnow it is covid, but some packaged pastries and fruit would have been okay.
Menginap 1 malam pada bulan November 2020

4/10 Buruk

Chase

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ainten and Cleaning are A No Go
Hotel desk clerk mentioned that the hotel was only three years old at check in. I went to my room and upon entering a wide open and unlocked door I noticed I had been given a room with a single bed. I had booked one with double beds so everyone would have room. I immediately went to the front desk and the very nice lady worked on the issue and got me to the correct room. I got to it and the door and window were wide open. We start unpacking and are in the room for 15 minutes when the phone rings. We needed to head down to the front desk to get a new room again because they checked us in under another families name. We go to the third room and it’s door is wide open too. Upon entering the room we noticed on bed had red and orange stains on the white sheets. In this room there was a notice posted bu the phone that stated no housekeeping at all and if we wanted to change towels take old ones to the front desk. The second day there I mention the sheet stains and a gentleman at the front desk offers to go get me a sheet to change it myself. I see housekeeping in the halls and ask if they can change it as we would not be back to the room for at least 5 hours. He agrees. We got back and the sheets were fixed for night two. We really wanted to swim and were disappointed there was a notice on the door that it was undergoing maintenance. I asked the front desk and they stated it was a bad pump and had been out of order for well over a year. We were very disappointed and it was costly.
Menginap 2 malam pada bulan Oktober 2020

2/10 Sangat Buruk

Joel

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Don’t stay at the comfort inn
The room smelled, there was very little water pressure in room. Also the pool pump wasn’t working so there was no pool available and that’s why we chose to stay at that location. Unfortunately I was down there for a funeral and I had to bring my kids the overall stay was very dissatisfying
Menginap 2 malam pada bulan September 2020

10/10 Sangat Bagus

MELODY

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2020

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 2 malam pada bulan September 2020

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan September 2020

10/10 Sangat Bagus

Susan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2020

8/10 Bagus

Connie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We were sent a copy of our bill of about $102. which was fine, but we were sent a second bill for $2.00. What is that for?
Menginap 1 malam pada bulan Agustus 2020

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place overall. Only issue is no real breakfast due to Covid. You get a brown bag with a packaged coffee cake, a banana and a granola bar.
Menginap 3 malam pada bulan Juli 2020

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel was average
Hotel was average.
Menginap 1 malam pada bulan Juli 2020

6/10 Cukup Baik

Kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Nice hotel, hot water?
Hotel was beautiful and appeared to be near brand new, however they did not have hot water for the duration of our stay. The staff was apologetic, but we were never offered a good explanation.
Menginap 2 malam pada bulan Juli 2020

10/10 Sangat Bagus

Brenda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2020

8/10 Bagus

Valerie

Menginap 1 malam pada bulan Juli 2020

6/10 Cukup Baik

Bob, Missouri

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Only stayed 1 night and glad that was all we stayed. The rooms were somewhat clean but they did not sweep in the corners. The hot tub was nasty and did not work. Due to Covid no continental breakfast but they had brown bags to bad it was an orange and a granola bar.
Menginap 1 malam pada bulan Juli 2020

10/10 Sangat Bagus

Tiffany

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We have stayed at several hotels in Independence and Comfort Inn has been the best stay so far. Very clean and high end for Independence.
Menginap 1 malam pada bulan Juli 2020

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was quiet and close to Walmart. The staff was very helpful about finding alternate ways to do my laundry. The washer broke down at the hotel.
Menginap 1 malam pada bulan Mei 2020

10/10 Sangat Bagus

Chandra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place.
Nice and clean. The front desk was terrific!
Menginap 1 malam pada bulan Maret 2020

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Never went. Didn’t receive refund even though cancelled 10 minutes later
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

April

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel, would stay again
Nicest hotel in town. Clean and updated. There is no side door access (close to our room) but that was very minor, we just used the main front door. Quiet and peaceful stay.
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Nice staff and room was clean! Would definitely recommend.
Menginap 1 malam pada bulan Desember 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Pool has been out of order for several weeks (relatives stayed there several weeks ago and pool was out of order at that time too), the hot tub was filthy, ran out of several items at breakfast, coffee grounds in the weak coffee, window blinds/shades were broken in the bedroom and breakfast room, funny smell in the lobby, had to wait for 10 min to check in- staff not paying attention to front desk duties. Watched others try to check in but had to wait.
Menginap 2 malam pada bulan November 2019

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel.
Easy check in and check out period room was perfect I always enjoy staying here at least twice a month.
Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Gary, Hot Springs Villagers

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tv in room had trouble connecting. Staff help resolve
Menginap 2 malam pada bulan Oktober 2019

8/10 Bagus

Kenneth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
There is a problem with flooding and the entrance had standing water. The parking lot floods too
Menginap 2 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Roger

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay.
Excellent room and service. Good breakfast. Hot tub was relaxing, pool was refreshing. Overall very nice experience.
Menginap 1 malam pada bulan Agustus 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2019