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"I checked in late at night (11pm) after a long travel day. The walk from the airport was sign posted at the exit of the airport but it led through the carpark and seemed a fairly long walk. A nice addition would be to have one of those small airport buggies available to transport guests at least most of the way. The girl at reception was friendly and welcoming. However when I had some problems with my debit/credit cards at check in (due to my own confusion and tiredness), another member of staff (male) on duty was quite curt, and impatient, and didnot solve my problem. However when the Manager or Supervisor was brought in, he was very welcoming, friendly and able to solve the problem, and even gave me a room upgrade. However this was on the executive level which was another long walk from the reception area. The room was huge and the bathroom had a separate shower as well as a bath. It was very clean but the whole hotel felt very sterile. However as an airport hotel, probably used only for overnight stays, it served its purpose. "

"Great !"

"Very efficient check in. Very close to departure check in "

"Beach view was well worth it. Lovely room, great location and we would definitely use this hotel again."

"Property was a bit aged but close to the area shopping mall. Location is OK considering going onto a cruise then next day. Most disappointed is the breakfast. Cold, dry and no varieties. The option is the food court inside the mall with McDonald’s. "

"Room was well lit and clean"

"Lovely hotel by Legoland Windsor, perfect getaway to Legoland or Windsor castle. Amazing breakfast options, clean property, and spacious play area for children. The only downside is the number of charging ports (only 4 spaces by the reception) and two were occupied by a rental EV but not charging (they parked overnight, blocking other guests to use the spot). And the leisure club only has gym and swimming pool, no spa facilities such as sauna, steam room, nor hot tub. But overall, a gem in middle of Windsor. Please do add more of charging ports in the parking space and add spa facilities."

"The personnel is what makes this hotel so. They were all so very helpful and friendly. There is also a beautiful park across the street. Breakfast buffet was very good."

"It is a very funky hotel in the heart of things. Staff were wonderful and accommodating. Rooms are small but they offer great common areas to hang out. "