Nestled in Innsbruck City Centre, Stage 12 Hotel by Penz offers a tranquil retreat with a serene garden and relaxing sauna. Enjoy cycling, unwind at the bar or gym, and take advantage of laundry facilities and luggage storage - previous guests rave about the helpful staff.
Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
Nearby parking fee: EUR 16.00 per day (164 ft away)
Crib (infant bed) fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Frequently asked questions
Is Stage 12 Hotel by Penz pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Stage 12 Hotel by Penz?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Stage 12 Hotel by Penz on 24 May 2026 start from Rp3.172.249, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Stage 12 Hotel by Penz?
Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Stage 12 Hotel by Penz?
Checkout is at 11 AM.
Where is Stage 12 Hotel by Penz located?
Located in Innsbruck City Centre, this hotel is steps away from Maria Theresa Street, Hospital Church and Anna's Column. Kaufhaus Tyrol and City Tower are also within 5 minutes. Innsbruck Central Station is 9 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was lovely, the room was immaculate, and the view from the balcony was worth every penny. It’s also in the heart of old town and easily walkable to all the sights and public transit stops. I highly recommend this hotel and will stay again if I’m ever back in the area.
Thoroughly enjoyed my stay here. Comfortable bed and pillows. The view of the mountains from my room was incredible. Only complaint was the water pressure in the shower was pretty weak.
Great place to stay, in a perfect central location. Really lovely room with a great view.
Tom
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Rebecca
12 Dec 2025
Liked: Cleanliness, staff & service, amenities
Greatest location, couldn’t have been closer to the centre. Lovely staff and good sized room. Great water pressure on the shower too which is rare these days.
Definitely recommend and would 100% stay again
Everything was great! Would highly recommend staying here. It’s also in a very convenient location. Sauna is very nice. The staff is extremely helpful and massive kudos to the lady who was managing the night shift on her own.
Mansi
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Shwu Yng
16 Dec 2025
Liked: Cleanliness, amenities
Excellent location and cleanliness of hotel is well maintained . The best breakfast buffet in Europe i ever had. Sad that we did get a room with the mountainous view .
Great breakfast buffet, spacious rooms and great to have a washer and dryer accessible for guests, but unfortunately bar staff were quite rude. Albeit that, an overall a pleasant stay.
Healthy breakfast with a wide variety of fruits, multiple types of yoghurt and great options for vegetarians and omnivores alike. Kind and helpful staff, great location close to the mall, main square and an easy walk from the train station and congress centre.
Comfortable hotel, friendly staff and excellent location to historic old town and Christmas markets. Three person room was small but comfortable. Used sauna and workout areas. Small but nice.
Very nice place to stay with an excellent location. The receptionist, Patrick Erdmann, was well-educated and took the time to explain many things to us.