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Ulasan untuk Hotel Derby Interlaken - Action & Relax Hub

3 out of 5
Hotel Derby Interlaken - Action & Relax Hub
Jungfraustrasse 70, Interlaken, BE

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 200 dari 468 ulasan" "
Penilaian 8 - Bagus. 173 dari 468 ulasan" "
Penilaian 6 - Cukup Baik. 62 dari 468 ulasan" "
Penilaian 4 - Buruk. 16 dari 468 ulasan" "
Penilaian 2 - Sangat Buruk. 17 dari 468 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Jean

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a great location and friendly staff.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Pamela Joy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay here! The staff are friendly and helpful. It’s a convenient place and near the bus stop and stores.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Megghan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a good location for the town. Staff were helpful in answering my bus/train questions. The room was very clean, and perfect for what I needed.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Allison

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great, quaint hotel for our stay in Interlaken. Staff is friendly and helpful and we especially enjoyed the departing gift. The hotel is located conveniently within walking distance of downtown but just off the main drive so was more quiet. Breakfast with the espresso/coffee maker was also an added bonus. Definitely recommend Hotel Derby!
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Carlos

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Owner was very friendly and welcoming even though we arrived late and unable to communicate due to traveling
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

Komkrij

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
Some Staff & service very bad.Not polite and looking take advantage from guests.Semilar he dont like asia guys.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Juerg Boss pada tanggal 15 Apr 2024
Thank you for your stay. To clarify, we have no problem with Asian guests. We host satisfied guests from Asia every day. We are always as friendly to our guests as they are to us. If the minimum house rules are not adhered to and we are lied to, we may no longer be as friendly. We hope you had a good onward journey. We would be very pleased if you would return our house key.

10/10 Sangat Bagus

Gisselle

Disukai: Kebersihan, staf & layanan
Lovely place with really nice staff. Rooms are small but it’s expected in a lot of places in Europe. But the humidity in the rooms and ventilation could be better. And there’s water leaking in the bathroom.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Devashish

Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Thiago

Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Bumhan

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Grace

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent service.
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Elliot

Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Jenna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely stay!
We had a great stay at Hotel Derby and it was in a good location. The added breakfast was a nice plus!
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

EZIEL

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel bem localizado! Cafe da manhã top A recepção excelente ☺️.
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Fayulrina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quiet a distance walk fr Zermatt ost station
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Guylaine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Stephanie

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Juerg Boss pada tanggal 8 Des 2023
Es ist schwierig diese Bewertung einzuordnen, wenn der Gast bereits betrunken im Hotel eincheckt und die Konsumationen aus der Minibar nicht bezahlt.

8/10 Bagus

manuel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Veronica

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really enjoyed staying here. Great location. So many excursions and restaurants were walkable and nearby. Guests aren't able to control the heat from the room, but the staff was great and helpful. Really enjoyed the breakfast in the morning and the outdoor garden/guesthouse. I would definitely stay here again.
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Haryong

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
화장실에서 사용하는 모든 물이 산에서 내려오는 물이기 때문에 먹어도 되는 물이라고 설명들었습니다. *주차비를 따로 받습니다 10유로 *오스트역과 걸어서 20분 *대형마트(coop)과 걸어서 10분
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Flobelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff are friendly, helpful & accommodating. Location is walkable to everything.
Menginap 5 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Manuel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El hotel tiene buena ubicación en el centro de Interlaken, es un hotel muy limpio y con buenos servicios, en el lobby son muy amables al llegar y el desayuno es bueno, vale mucho la pena este hotel.
Menginap 4 malam pada bulan Oktober 2023

10/10 Sangat Bagus

SHALIN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A very cute boutique hotel.
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Yu Kwok,

Disukai: Kebersihan
OK
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Pascal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan September 2023

8/10 Bagus

Frank

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked how close the hotel was to either train station.

8/10 Bagus

Grigoriy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast was good.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Andrea

Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Yves

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel tres propre personnel accueillant. Petit commentaire constructif il manquait de fruits au dejeuner.
Menginap 5 malam pada bulan September 2023

4/10 Buruk

Meagan

Bepergian dalam rombongan
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
Grumpy Staff & Inefficient A/C
A lesson learned days before my stay at the Derby was that while visiting Switzerland as an American used to A/C, I must forever filter hotel results by having A/C because it is NOT a given that Swiss Hotels have A/C. The Derby says that it's rooms have A/C but when they are locked and unable to be adjusted, it quickly starts to feel like I was cheated. Call me CrAzY but 23c/75° might be cooler than outside but in Summer is still way warmer than what I would have wanted. Which leads me to the grumps running this place. From the moment we arrived and checked into room it began. There were 3 of us in a room. Immediately after arriving from a day of travel from Lautenbrunen my friend hopped, rather squeezed into the bathroom to realize there were 2x bath towels for the 3 of us. Realizing there may not be 24H reception, I quickly went back out to front desk before ink from check-in forms had time to dry to inquire about a 3rd bath towel. "THERE ARE 3 IN THERE!" She exclaimed Caught off guard by intensity of the response and confident that my friend could handle counting to 3, I challenged the count a second time, before offering the woman to come in to see for herself. Since I only have 292 characters left for this review, I'll skip over the story about being reprimanded for pouring included breakfast buffet cereal into my bowl the "wrong way" and elaborate on the attitude of the bald man who accused me of trying to steal $12 (taxes) bc I assumed there was a CC on file.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Juerg Boss pada tanggal 1 Sep 2023
We have read and perceived your sentiments. We are sorry about the towels and I have had a conversation with the person in charge. That you have not found the remote control of the air conditioning and could not change the temperature I do not understand, However, we could have solved the problem at the reception in retrospect online is a little difficult.Since you left without handing in the key cards and without paying the taxes and drinks in the amount of CHF 28.00 I followed you to collect the amount, that is my right. Your credit card is not registered with us if you book directly with the online provider, we also have no access.We recommend you to solve problems directly at the reception in the future.Kind regards.

10/10 Sangat Bagus

Marianne

Menginap 6 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Yingsheng

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I hope I can stay longer, but there is no availability. We had a wonderful night here. Very friendly staff, clean, and great location.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Yeram

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
아주 편리하고 스태프들이 매우 친절하다 방이 깔끔하다
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Deepak

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice & quiet hotel in the middle of Interlaken.
Menginap 3 malam pada bulan Agustus 2023

8/10 Bagus

DONGWOO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
인터라켄 서역과 가까운 좋은 숙소
인터라켄 서역에서 도보로 갈만합니다. 동역도 도보로 충분히 가능해요. 1층에 묵었는데 에어컨 있고, 생각보다 괜찮았습니다. 아침식사 7시라고 했는데 한번은 7시 20분이 되도록 사람이 없어서 일정 때문에 포기하고 갔었네요. 그 외에는 다 좋았습니다.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Juerg pada tanggal 13 Agu 2023
Thank you for being our guest.You have rect and we are sorry it is the first time in 24 years that the early service has overslept. We are sorry that you missed the breakfast.

10/10 Sangat Bagus

Bent Sten

Menginap 2 malam pada bulan Agustus 2023

6/10 Cukup Baik

Rita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Laurie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice staff, breakfast and garden
Pros: Nice breakfast, staff, and a garden full of fruits, veggies, and flowers to relax in. The room was clean, comfortable, and has AC and windows that opened. Cons: The shower is very small. It was annoying to me and I am 6foot 190lbs. Larger people would struggle to shower in it
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

HAEUN

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
만족스러웠습니다.
숙소 컨디션도 너무 좋고 전반적으로 만족스러웠던 숙박이었습니다.
Menginap 4 malam pada bulan Juli 2023

10/10 Sangat Bagus

Elijah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quiet, comfortable, and clean.
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Marilou R

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean and staff are very nice.
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Brian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Juerg Boss pada tanggal 8 Jul 2023
Thank you for your stay. We are very pleased that you felt comfortable with us.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
침대와 베개가 너무 푹신(?)해서 푹 꺼지는 바람에 잠자리가 평소와 달라 조금 불편했던 것 빼고는 모두들 친절하고 추천할 만한 숙소입니다.
Menginap 5 malam pada bulan Juli 2023
Tanggapan dari Juerg Boss pada tanggal 8 Jul 2023
Thank you for your stay. We are very pleased that you felt comfortable with us. Tell us next time that the mattress is too soft, we can turn it over, then it has a different degree of hardness. Kind regards.Juerg Boss

6/10 Cukup Baik

Kevin

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Rude staff
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Juerg Boss pada tanggal 2 Jul 2023
Thank you for your stay.What do you mean by rude staff? If you specify such statements in the future, they will give us the opportunity to take appropriate measures.

8/10 Bagus

Ka Wai

Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

Peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Had to ask for the free public transport card.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Antonio

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
good breakfast included
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Max

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Juerg Boss pada tanggal 2 Jun 2023
Thank you for your stay. We are very pleased that you felt comfortable with us.