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Ulasan untuk Fraser Place Puteri Harbour

4 out of 5
Fraser Place Puteri Harbour
Residensi & Hotel Marina, Persiaran Tanjung, Pengkalan Puteri, Iskandar Puteri, Johor

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 119 dari 233 ulasan" "
Penilaian 8 - Bagus. 87 dari 233 ulasan" "
Penilaian 6 - Cukup Baik. 18 dari 233 ulasan" "
Penilaian 4 - Buruk. 4 dari 233 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 233 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

4/10 Buruk

Ng

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
1 bedroom delux seaview had mouldy stench. Affected our sleep for 1st night. Front desk Faris kindly helped to change my room. However, the bedsheet also had mouldy smell. Expected more from Fraser brand..overall was disappointed with my stay
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari AC pada tanggal 14 Mar 2024
Dear Ng,We thank you for staying at Fraser Place Puteri Harbour and appreciate your time to provide us with your invaluable feedback concerning our services and facilities.We have shared the room cleanliness with our housekeeping team to keep up the work standards set by Fraser Place at all times.We do strive to deliver the best we could, and we do wish to welcome you again.Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Tai Yong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice environment, new and clean
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AC pada tanggal 12 Mar 2024
Dear Tai Yong,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Kuan Hock

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari AC pada tanggal 29 Mar 2024
Dear Kuan Hock,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Shinjiro

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AC pada tanggal 4 Mar 2024
Dear Shinjiro,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

6/10 Cukup Baik

jongwon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There”re a few restaurants, public transportations but swimming pool and facilities of the room are so good.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari AC pada tanggal 20 Feb 2024
Dear jongwon,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Wanglim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Low price and good condition
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari AC pada tanggal 23 Jan 2024
Dear Wanglim,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Ernie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari AC pada tanggal 23 Jan 2024
Dear Ernie,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Abdul Ghani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay, only shortcoming is the central aircon...can't seem to regulate the temperature...it is always too cold...@ 17 deg...
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari AC pada tanggal 23 Jan 2024
Dear Abdul Ghani, Firstly we would like to thank you for taking the time to advice of your recent stay at Fraser Place Puteri Harbour. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We have taken note of the highlighted issue and will look into how we can improve in the individual area.We do strive to deliver the best we could, and we do wish to welcome you again.Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Alfian

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari AC pada tanggal 15 Jan 2024
Dear Alfian,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

6/10 Cukup Baik

Kee Chai

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
Location around Puteri Harbour is quiet
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari AC pada tanggal 8 Jan 2024
Dear Kee Chai,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari AC pada tanggal 20 Des 2023
Dear Michael,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

8/10 Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari AC pada tanggal 15 Des 2023
Dear Nicole,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Zubeidaa

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari AC pada tanggal 20 Des 2023
Dear Zubeidaa,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

6/10 Cukup Baik

Malcolm

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Clean & decent, but not worth the price paid.
Clean, relatively comfortable and neat, but has the feel of a cheap JB hotel room in overall. Bathroom finishes lack finesse and corners/drains/fittings feel worn out. The biggest issue was the persistent smell of cigarette smoke in the room. There is not much in the vicinity, so you would need to taxi out to main shopping/F&B areas.
Menginap 2 malam pada bulan November 2023
Tanggapan dari AC pada tanggal 8 Des 2023
Dear Malcom, Firstly we would like to thank you for taking the time to advice of your recent stay at Fraser Place Puteri Harbour. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We have taken note of the highlighted issues and will look into how we can improve in the individual areas.We do strive to deliver the best we could, and we do wish to welcome you again.Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Kian Yong

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet place. Well maintained and clean. Staff are efficient and service oriented.
Menginap 3 malam pada bulan November 2023
Tanggapan dari AC pada tanggal 6 Des 2023
Dear Kian Yong,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

8/10 Bagus

Keh Chi

Menginap 1 malam pada bulan November 2023
Tanggapan dari AC pada tanggal 20 Nov 2023
Dear Keh Chi,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

8/10 Bagus

Wai Sum

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
We received warm reception from the friendly staff. Romantic room decoration. Room is clean and tidy. Adjustable aircon temperature is a plus 👍 Unfortunately, the downside is that it’s a distance away from town area, and the safe is faulty 😅
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari AC pada tanggal 2 Nov 2023
Dear Wai Sum,Thank you for taking the time to provide us with feedback on your recent stay. We are thrilled to hear that you enjoyed the warm reception from our staff and found your room's décor and cleanliness to your liking. Your comfort is our top priority, so we are pleased the adjustable air conditioning met your needs.We also sincerely apologize that the safe in your room was faulty. That is not up to our usual standards, and we will be sure to have maintenance thoroughly inspect it and all in-room safes immediately.We truly value your feedback, as it helps us to make the necessary improvements to enhance the overall guest experience. Thank you for choosing our establishment, and we look forward to the opportunity to welcome you back.Thank you.Yours SincerelyAlex ChewOperations Manager

8/10 Bagus

Welsey C

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Just great
Well appointed, comfortable rooms. Great views.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari AC pada tanggal 24 Okt 2023
Dear Welsey C,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great for families
Booked a room with living room space. Was travelling with 2 young kids, 4 years old & 2 months old. With the kitchen facilities, I was able to wash milk bottles etc. The place is clean & bed was comfortable to sleep in.
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari AC pada tanggal 24 Okt 2023
Dear Anonymous,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

2/10 Sangat Buruk

Mohammad Hafiz, Singapore

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
My experience at Fraser Place Puteri Harbour in Iskandar Puteri, Johor, Malaysia, was far from satisfactory. I encountered several issues during my stay that left me disappointed. First and foremost, the air conditioning in our room was malfunctioning. We promptly called reception for assistance, and while two maintenance staff members came to address the issue, they only managed to fix the air conditioning in the common bedroom, neglecting the master bedroom entirely. This lack of thoroughness was quite frustrating. To compound matters, the shower in the master bedroom had a non-functioning water heater. Again, we called reception, and were assured that someone would come to resolve the issue. Regrettably, no one ever arrived to address this problem, leaving us without a functioning shower for the duration of our stay. On top of the room issues, the breakfast experience was equally disappointing. Despite having paid for breakfast, the queue to the breakfast area was so long that it extended all the way to the lift lobby. This resulted in an inconvenient and unsatisfying breakfast experience. In an effort to rectify these issues, I provided feedback to Expedia, and was told that the hotel manager, Khai, would follow up to address the problems with our room. Unfortunately, there was no follow-up whatsoever, which only added to my frustration. In light of these multiple disappointments, I cannot recommend Fraser Place Puteri Harbour to other travelers.
Tanggapan dari AC pada tanggal 2 Nov 2023
Dear Mohammad Hafiz,I sincerely apologize for the multiple issues you encountered during your recent stay with us at Fraser Place Puteri Harbour. Providing an excellent guest experience is our top priority, so I am very concerned to hear about the unsatisfactory service you received.I appreciate you taking the time to provide detailed feedback about the problems with the air conditioning and shower in your room. It is unacceptable that our maintenance team did not fully resolve these issues promptly. I will be retraining all engineering staff to ensure any room issues are thoroughly addressed in a timely manner moving forward.I also apologize that no one followed up regarding the Expedia feedback you submitted during your stay. As the Operations Manager, this matter should have been escalated to me, and I assure you I would have reached out promptly to discuss your experience. Please know that I am taking steps to improve our internal communication channels to prevent something like this from happening again.Regarding the long queue at breakfast, you are absolutely right that this resulted in an inconvenient dining experience. I will be adjusting our breakfast staffing to make sure there is ample capacity to serve all guests efficiently even during peak times.I understand these multiple disappointments likely impacted your overall perception of our property. However, I hope you will give us another chance to provide you with a five-star experience that meets your expectations.Thank you again for taking the time to share feedback. We appreciate the opportunity to improve. Please extend my sincere apologies and know that your comments are being used to make positive changes.Thank you.Yours SincerelyAlex ChewOperations Manager

6/10 Cukup Baik

Jeremiah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
All is good. Except for the cabinet in the master bed room, silicone all broken feels like it’s going to fall on me any moment
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari AC pada tanggal 16 Okt 2023
Dear Jeremiah, Firstly we would like to thank you for taking the time to advice of your recent stay at Fraser Place Puteri Harbour. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We have taken note of the highlighted issues and will look into how we can improve in the individual areas.We do strive to deliver the best we could, and we do wish to welcome you again.Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Hong Gyu

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
가격 대비 훌륭한 호텔
조호에 있는 가격대비 아주 훌륭한 호텔입니다. 조식도 나름 괜찮아서 조식포함 예약 추천 합니다. 물론 주차도 무료이고요.
Menginap 1 malam pada bulan September 2023
Tanggapan dari AC pada tanggal 3 Okt 2023
Dear Hong Gyu,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

8/10 Bagus

Chia xin

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari AC pada tanggal 21 Sep 2023
Dear Chia xin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

6/10 Cukup Baik

Soo Fung

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Average clean
Menginap 1 malam pada bulan September 2023
Tanggapan dari AC pada tanggal 12 Sep 2023
Dear Soo Fung,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

8/10 Bagus

Paul

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari AC pada tanggal 17 Agu 2023
Dear Paul,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

8/10 Bagus

Katarina

Menginap 6 malam pada bulan Juni 2023
Tanggapan dari AC pada tanggal 24 Jul 2023
Dear Katarina,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

8/10 Bagus

Eileen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari AC pada tanggal 21 Jun 2023
Dear Eileen,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Joanna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari AC pada tanggal 14 Jun 2023
Dear Joanna,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Craig

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel
Great hotel.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari AC pada tanggal 30 Mei 2023
Dear Craig,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

8/10 Bagus

Shawn

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Great place but it seems as maintenance is not keep up it is being let go because of low occupancy.
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari AC pada tanggal 24 Mei 2023
Dear Shawn,Thank you for taking the time to share your feedback. We have taken note of the highlighted issue and will look into how we can improve in the individual area. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Alfred, West Kelowna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place with friendly people. Price is good.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari AC pada tanggal 24 Mei 2023
Dear Alfred,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

6/10 Cukup Baik

Shahrul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Lack of water pressure..
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari AC pada tanggal 15 Mei 2023
Dear Shahrul,Thank you for taking the time to share your feedback. We have taken note of the highlighted issue and will look into how we can improve in the individual area. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Nicole

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari AC pada tanggal 15 Mei 2023
Dear Nicole,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

8/10 Bagus

Welsey C

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Good, comfortable stay
Was quite pleased with everything except that we did not get a higher floor
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari AC pada tanggal 10 Mei 2023
Dear Welsey C,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Ken

Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Alex pada tanggal 22 Mar 2023
Dear Ken,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
快適！
とてもきれいで清潔、新しい施設です。 バスタブ付きの部屋に泊まりましたが、お湯の温度も問題なくとても快適に過ごすことができました。 朝食も十分です。
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Alex pada tanggal 20 Mar 2023
Dear Anonymous,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Chee Hing

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent sea view 2 bedroom studio, fast check in & good service 👍👍
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Alex pada tanggal 17 Mar 2023
Dear Chee Hing,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

8/10 Bagus

Geraldine

Bepergian bersama keluarga
Disukai: Staf & layanan
The front desk staff service has been extraordinary despite the hotel is going through furnishing and breakfast was only so so . Overall the service is good but can be better with the room service and breakfast staff .
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Alex pada tanggal 13 Feb 2023
Dear Geraldine,Thank you for taking the time to share your feedback. We have taken note of the highlighted issue and will look into how we can improve in the individual area. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Lee Peng

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Alex pada tanggal 25 Jan 2023
Dear Lee Peng,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

jacob

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
really clean place, love the vibes of the place! welcoming staff
Tanggapan dari AC pada tanggal 6 Jan 2023
Dear jacob,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful hotel. We stayed here pre covid and since msia opened up and the rooms have been well maintained except for maybe the toilets can see some mould and stains. Love that there is a washing machine/dryer to do our laundry
Menginap 2 malam pada bulan November 2022
Tanggapan dari Alex pada tanggal 21 Nov 2022
Dear Anonymous,We thank you for staying at Fraser Place Puteri Harbour and appreciate your time to provide us with your invaluable feedback concerning our services and facilities.We have shared the room cleanliness with our housekeeping team to keep up the work standards set by Fraser Place at all times.We do strive to deliver the best we could, and we do wish to welcome you again.Thank you.Yours SincerelyAlex ChewOperations Manager

2/10 Sangat Buruk

Cher

Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari AC pada tanggal 25 Okt 2022
Dear Cher,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

jess

Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Alex Chew pada tanggal 17 Okt 2022
Dear Jess,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

YOUNG

Menginap 1 malam pada bulan September 2022
Tanggapan dari AC pada tanggal 2 Okt 2022
Dear YOUNG,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

10/10 Sangat Bagus

Mirza Khuraisa, Melaka

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
nice view
Menginap 1 malam pada bulan September 2022
Tanggapan dari AC pada tanggal 19 Sep 2022
Dear Mirza Khuraisa,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

8/10 Bagus

Scott

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Good standard hotel
Menginap 1 malam pada bulan September 2022
Tanggapan dari Alex pada tanggal 9 Sep 2022
Dear Scott,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Thank you.Yours SincerelyAlex ChewOperations Manager

8/10 Bagus

Lim

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Friendly and informative staff. Room needs some upkeeping. Overall a comfortable stay.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Alex pada tanggal 28 Jul 2022
Dear Lim, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Thank you. Yours Sincerely Alex Chew Operations Manager

10/10 Sangat Bagus

MOHAMAD DINIE BIN, PUNCAK ALAM

Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

Siew

Menginap 1 malam pada bulan April 2022
Tanggapan dari Alex Chew pada tanggal 3 Mei 2022
Dear Siew, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Thank you. Yours Sincerely Alex Chew Operations Manager

6/10 Cukup Baik

Rohaini

Nothing fantastic but ok
First try..wanted to check out hard rock cafe.overall an okay stay.
Menginap 2 malam pada bulan Januari 2022
Tanggapan dari AC pada tanggal 19 Mar 2022
Dear Rohaini, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Thank you. Yours Sincerely Alex Chew Operations Manager