Private beach, sun-loungers, beach towels, beach massages
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Reviews of Amaite Hotel And Spa

3 out of 5
Amaite Hotel And Spa
Benito Juarez Playa S/N, Isla Holbox, ROO

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 63 reviews" "
Rating 8 - Good. 29 out of 63 reviews" "
Rating 6 - Okay. 6 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very close to downtown but given that’s literally on the beach, there’s no that much noise.
Stayed 1 night in Jul 2018

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holbox ("bosh") first-timers- 3 night
I just typed a book and hotels.com webpage messed up, so all I am going to write now is that I was very pleased with my hotel choice after much homework prior to going and my comparisons with having been now. Room 3 x 3 nights. Beaches are not cleared for you but shallow waters allow walking in clear turquoise water long way once in. Our bathroom floor held standing water with the little design flaw but other than that, pretty much exactly as represented. Saturday night music base heard until 2 AM but that was the only night like that. FYI Sunsets are a thing! Relaxation of island is what you get but not much in the way of cheap fare, like Playa del Carmen, for example. Wifi decent for island. Hotel staff pleasant.
Stayed 3 nights in Feb 2018

10/10 Excellent

whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would def stay again!
Wonderful stay! Great location!
Stayed 5 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Isla Holbox was an amazing experience! I would definitely stay at hotel again. The staff was very helpful and professional- rooms were neat and clean- location was perfect. Complimentary breakfast of fresh fruit, bread and homemade jelly was a great start to the day! And the beach was only footsteps from our door. The previous tips to bring ear plugs are correct as the corner nightspot does play until late in the morning. Groceries, restaurants, town square- all easy walking distance.
Stayed 4 nights in Sep 2017

10/10 Excellent

Vlad, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Right on the beach and central. Quiet, clean not crowded and best central beach location. Restaurant on the beach with great quality Mexican food.
Stayed 6 nights in Aug 2017

10/10 Excellent

Cj505, Samta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel right on the beach.
This small hotel is right on the beach and in town. The continental breakfast is very good with a fruit plate home baked bread, Fresh squeezed juice and coffee. Egg dishes and other things are available from the menu. The rooms all face the water. The staff is fantastic:helpful , pleasant, friendly. The grounds are well kept, sand raked every morning. I hope to go back next year.

10/10 Excellent

Catrin S.

Liked: Cleanliness, staff & service, room comfort
Fantastic place
Even better than i could have imagined - right on the beach - right in the middle of the paradise that is Holbox.

10/10 Excellent

GAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Rustic Holbox Hotel
Holbox is a rustic island and this hotel is one of the nicer ones. The rooms and beds are small but recently updated. The upper rooms have balconies with a view of the beach. The staff maintains the facilities well. The restaurant has good food and takes credit cards. Everything is on island time so it takes very long time. Plan 2hrs for meals. Breakfast is included but it is just fruit, white toast, homemade jam and juice. You can also order off the menu. The hotel is situated in town. Many people use the beach as the main thorough fare to get from one place on the island to the next, so many people walk by the hotel. The beach is not secluded but they have chaise lounges for guests. We would definitely return to this hotel.
View from room balcony
Dinner tables on the beach
Response from Eduardo Pacheco. on 13 Jun 2016
Thanks for your comments, they make us feel great and also inspire us to improve and offer a better service to our guests, we hope to see you soon in out hotel, your hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic hotel. But in front of the beach beautiful!
Rustic hotel. But in front of the beach beautiful!

8/10 Good

jorge enrique, Cancun

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
was very good stay

10/10 Excellent

Dan, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it
We had a great time in Holbox and our stay at Amaite was very pleasant. The staff are super friendly, the location is perfect - from all the beaches we saw, this one was the best. We will definitely come back.

8/10 Good

Rich, MEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived they didn't have our room but they offered us a bigger suite for the same price of a regular room for our 3 days. The hotel is a little bit expensive, food and beverages. And the personnel is slow... In the restaurant you have to be very patience when taking the breakfast or dinner, but I can say the food is excellent. The location is excellent. I would say 4.5 out of 5

6/10 Okay

Cathy, Pocatello, Idaho

Liked: Cleanliness
Disliked: Room comfort
OK Hotel if you like very hard beds
Checked in and were welcomed with lovely juice drinks and smiling faces. Booked three rooms for six people. The other two rooms had AC that worked but ours never got beyond horrible. Complained to front desk with no results. Resorted to opening windows but was still horrifically stuffy in July. Incredibly noisy on both sides. Overall staff were very nice and assured us things would be taken care of - and they never were. All six of us complained about the beds - it was like sleeping on a rock. When you added in the overwhelming heat and noise, I didn't sleep much at all.

2/10 Terrible

Love to travel, D

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What they don't show you in the pictures
I am old enough to know that when a deal seems to good to be true it probably is. So when we arrived at Amaite hotel, I really should not have been surprised at my disappointment. Let me begin by saying that we paid the hotel for an airport transfer from cancun to the hotel and they were an hour and a half late picking us up. When we finally arrived at the hotel the staff was uninterested in our arrival. We were shown to a very small room that smelled of mold, had dirty floor and walls. The bathroom smelled of urine and despite hotel claims that the bathrooms were recently renovated we saw no evidence of this. The air conditioner was not strong enough to cool even the tiny room and had mold growing around the vent area. It smelled very bad. The bed was hard as a rock! There is no room safe to store valuables and the doors and windows are not secure. The outdoor hallway on the second floor leading to all rooms looks down on a sort of shanty area, sort of dirty and full of discarded items of boxes, furniture and trash. Not a nice view. I can't really comment on the restaurant or beach as we took one look and decided to head down the road to another hotel. As per the hotel cancellation policy we did not receive any refund. So buyer beware of Amaite. It is not worth it even in bargain low season!

8/10 Good

Mike, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms with less than average a/c. Great staff. Excellent service. Great location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply chill and great value
This was my second time staying at Amaite. The location is superb if you wish to be close to the pueblito and the ocean. Lovely swimming. The hotel is clean and the staff friendly. Hotel manager Eduardo is a welcoming and generous host. He can help you discover the island or arrange for tours etc. From the beach you can see the fisherman come in with their daily catch. We loved the mango jelly served with breakfast and the guacamole is a good sized portion. The room rate is very reasonable - an excellent value.

6/10 Okay

paul, hampshire, england

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful hotel right on beach...but beware!
From what little we saw, it seems like a lovely place to stay, but we cannot give too detailed a review as we only lasted one night due to being kept awake by the loudest clubbing music you can imagine, even with ear plugs in, we gave up trying to sleep and went for a walk until 4 am until it stopped....however, the glorious beach right outside the room became a hang out for drunk clubbers to carry on the drinking! We found another hotel approx 25 minutes walk up the beach, which was far enough away to not hear the music. We have been told that it is not normally this bad as it was a bank holiday weekend, and to be fair, the club did seem quieter for the rest of our stay on holbox, but be warned check this out before booking! The hotel had no problem with us cancelling the booking, and they seemed to act as if it were a more common problem that frustrated them equally. Also other guests didn't seem too bothered about it. The other issue is the back of the hotel overlooks (literally 1.0 metered over a chain fence) a very run down shanty town looking collection of buildings, and people were there working during the day - not exactly a spa experience!

10/10 Excellent

Keith, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Several days at Amaite
My young adult children and I stayed for four nights at Amaite. The hotel was clean and the staff was friendly and helpful. The location was very nice with the front balcony overlooking the beach. The ocean view was slightly obscured by palms but still very pleasant. The location was within a few blocks of the central town square. The beachfront was raked every morning and kept clean, and beach chairs were always available. The breakfast was simple and light but very good. Overall, no complaints. Not as luxurious as a few of the other Holbox hotels but very comfortable.

8/10 Good

Jimmyjazz, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location with a nice beach!
Couldn't get into our room for the first two nights due to repairs to our room. The staff and owner were very apologetic and worked hard to find us a acceptable alternative hotel for those nights. When we returned to the Amaite for our final four nights we were quite pleased. The staff were friendly and helpful. The room was clean with a nice ocean view. The location is very central so you are close to good restaruants and shopping. The beach is clean with a mild surf. We stayed during Carnival which involves a lot of music and celebrating in the town late into the wee hours. This made it hard to sleep at times but it certainly wasnt the fault of the hotel.

10/10 Excellent

Adi, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel! Nice beach! Wonderful location :) good food and great staff!! Near all the restaurants and town square.. The beach is peaceful.

8/10 Good

Caz, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time, great people.
Had a wonderful time at Hotel Amaite and Spa. Very clean and peaceful. Location is perfect on the water, not sure about the old lighthouse though. The beach and the property was awesome. The hotel staff was super helpful everyone was great, special thanks to Edward on the staff, first class person. Don't want to say too many good things because I want the land to stay the way it is now.

8/10 Good

Tati, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value close to beach
Located right on the beach and close to town it was a perfect location. I received a warm welcome from the staff who were available to help out whenever I had questions. Hotel Manager Eduardo is from Holbox and passionately shared interesting and useful information about the island and activities. Simple, clean and well located this hotel is a very good value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holbox, family vacation.
I was nice to be there again! It is like home (the Amaite hotel) people very frienly just like family. I will highly recomend this place.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Amaite hotel.
The best part is the service, they are always there ready to help when need it. It is a small place, but in a nice location and in front of the beach.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beach is pretty much deserted... no crowds.
Wonderful get away... felt pretty much off the grid and away from all.

8/10 Good

Javier Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Todo excelente, el unico "pero" es la musica de un bar cercano hasta la madrugada, el ruido del clima ayuda a minimizarlo.
Stayed 2 nights in May 2018

6/10 Okay

Claudio, Schweiz

Liked: Cleanliness, staff & service
Sauberes Hotel am Strand
+ zentral gelegen, direkt am Strand und nahe Zentrum + gepflegte Umgebung und gutes Restaurant + F'Stück kleine Auswahl, aber ausreichend (Früchte, Brot, Kaffee) - dunkles Zimmer, etwas stickige Luft - Beim Duschen wird ganzes Bad überschwemmt - am Abend etwas laut, da Bar direkt hinter Hotel
Stayed 2 nights in Mar 2018

8/10 Good

Eduardo, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach and downtown
Nice hotel located in the main avenue, the beach is a few steps from the rooms and downtown is two blocks away. Don't expect a 5 stars hotel but I may say that is one of a few, or maybe the only one, that still keeps the Holbox charm of the good old days. It has its own restaurant with delicious food and a small bar. Good service and attention.
Hotel beach sunset
Hotel room view
Stayed 6 nights in Aug 2017

10/10 Excellent

Leticia, Mexico city

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to the beach
The hotel is very pretty and the beach is wonderful. They give great service contacting tours and day trips. The room was a little bit too dark, and it the noise from the neighbor restaurant was a bit too loud, but not at night, fortunately. The staff was very nice and friendly.
Stayed 3 nights in Jul 2017

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado, y muy buen servicio. Deben renovar las camas de las habitsciones
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated hotel. At dirty beach!
The rooms are dark and rhe hotel is at tve wrong place at rhe beach. Lots of seeweed!

8/10 Good

Alfonso, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel sencillo pero agradable
La atención del personal es muy buena, el hotel es sencillo pero agradable. Lo único que no me gustó fueron las camas. Son un poco incómodas.
Response from Eduardo Pacheco on 14 Jun 2016
Muchas gracias por sus comentarios, siempre nos sirven para motivarnos, para nosotros es gratificante saber que nuestros huéspedes realmente disfruten de sus días en nuestra isla.

10/10 Excellent

JORGE DANIEL, Córdoba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ducha
Solamente problemas con el agua caliente que cuando nos duchamos salía fria

8/10 Good

Kristina, Åhus

Liked: Cleanliness
Bra läge
4 nätter över nyår. Bra läge precis vid stranden. Förutom saknad av belysning i hall (det är mörkt efter kl 18) , långsam service vid matbeställning, vilket även gäller hela ön, är vi helnöjda.

8/10 Good

Fabian, Saltillo, Coahuila, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estancia
Muy bonito hotel a la orilla de la playa, la gente que ahí trabaja es muy amable y servicial, mi único descontento es que la recepción no está abierta hasta tarde para recibir a la gente que llega tarde a la Isla

10/10 Excellent

Ana Luisa, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación y servicio
Hotel muy agradable, incluye desayuno continental delicioso, excelente ubicación, las instalaciones súper cómodas y bonitas, excelente atención del personal y los alimentos deliciosos, lo que me gustaría que tuvieran es TV en las habitaciones.

6/10 Okay

Serge, Paris

Liked: Cleanliness
Disliked: Staff & service, room comfort
Dommage
Accueil limite aimable Lit trop étroit et matelas de mauvaise qualité Quasiment pas d'eau chaude, pas de mise à disposition de prises à moustiques pourtant plus que nécessaires Au delà de 2 toasts au petit déjeuner: supplément à payer! Très bon emplacement, plage bien aménagée

10/10 Excellent

Jonna I.

Liked: Cleanliness, staff & service, room comfort
Huikea
Hotelli sijaitsee aivan keskeisellä paikalla, satamasta lähtevä kylän ns.pääkatu loppuu Amaiten resorttiin. Ranta on uskomattoman kaunis ja siis aivan kivenheiton päässä kaupoista. Henkilökunta erittäin mukavaa ja huoneet olivat kodikkaat ja siistit!

8/10 Good

Pontus, Lidingö

Liked: Cleanliness, staff & service, property conditions & facilities
Trevligt hotel med bästa läge längs beachen
Mailade i förväg om önskemål om rum på övervåningen. Det gick dock inte att ordna, men när vi kom fram visade det sig att man uppgraderat oss till deras familjerum vilken var på ca 70 kvm. Trevlig personal!

10/10 Excellent

Conny, Gothenburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice place to stay at, close to many good restaurants. The beach area of the hotel was good, with comfortable sunbeds... Small but OK breakfast, nice clean room (we got a really big room). We stayed here for five nights...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paraíso
Realmente es un paraíso ideal para relajarse y los atardeceres hermosos.

8/10 Good

thomas, Kristiansand

Liked: Cleanliness, staff & service
Enkel hvile !
Dette er stedet for total avslapping - hotellet er primitivt men det er kanskje det vi søker når vi oppsøker slike steder. Bilfri øy, sakte Internett på hotellet og begrenset telefondekning….HVILE. måltidene spiste vi på hotellets strand - utrolig deilig.

8/10 Good

Anu, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small finetuning but great stay
We loved our stay at this hotel. Nice and small with clean rooms with ocean view (from all rooms). The only improvement suggestions would be to add few hooks to the bathroom (no where to hang towels or toiletry bags). Also, there were no lights when coming in/going out the room, so it was a bit difficult in the evening when you needed to put shoes on outside. There is no fridge in the room, so it would be very nice if the hotel would be able to provide coolers and ice if needed. As said, veryvery small details that didn't bug us at all. The service was great so we have no complaints regarding our stay and would definately stay again.

8/10 Good

Thommy, Norrtälje

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel på stranden
Litet hotell på stranden med frächa rum och stor balkong. Cotinentalfrukost som var lite fattig, hårda sängar och myggrika kvällar. Nära till restauranger och öns torg.

8/10 Good

Adrie, Nederland

Liked: Cleanliness
Disliked: Staff & service, room comfort
aardig
Prima lokatie, kleine kamers met beperkt uitzicht op zee vanwege de palmbomen. Het ontbijt is prima, maar bestaat uit slechts 3 plakjes stokbrood en verder bijkopen. Ook niet de keus uit sappen zoals in de reviews.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holbox
Fantastiskt liten resort på en fantastisk ö, superfint och fräscht! Trevlig och hjälpsam personal, jag skulle boka det igen.

10/10 Excellent

Nicopol, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes kleines Hotel direkt am Strand.
Direkt am Strand liegendes kleines sehr schönes Hotel.service sehr gut.Ausflüge direkt im Hotel buchen.Belegschaft versucht alles möglich zu machen ohne Aufpreis. Classic Boot Ausflug zu 3 Inseln ausdrücklich nach Captain Carmelo fragen.ist ein Urgestein der Insel, ein sehr netter alter Captain der die Inseln so gut kennt wie kaum ein zweiter und mit liebe und viel Spass den Leuten die Inseln näher bringt. Auch wenns ma länger dauert als die Tour vorgibt.

10/10 Excellent

ilvia, baja california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy muy agusto....como en casa
se descansa increible....el sevicio muy bueno..el personal muy amable.....