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Islamabad Serena Hotel

5.0 star property
Escape to a tranquil oasis with an outdoor pool and rooftop terrace, where guests can enjoy Thai massages at Maisha Spa and savor diverse Asian cuisine

Choose dates to view prices

Islamabad Serena Hotel offers a peaceful retreat with specialized treatments at Maisha Spa and flavors across 5 on-site restaurants. Enjoy a complimentary daily manager's reception and breakfast buffet. The staff consistently earns praise for their attentive service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
The current price is Rp2.706.623
Rp3.268.247 total
includes taxes & fees
21 Jun - 22 Jun
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About this property

Islamabad Serena Hotel

  • Luxury hotel
  • Take advantage of a free breakfast buffet, a free return airport shuttle and a free daily manager's reception at Islamabad Serena Hotel. Indulge in aromatherapy, thalassotherapy and a Thai massage at Maisha Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Asian cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on-site.
  • You'll also find perks such as:
    • An outdoor pool
    • Free self-parking
    • Express check-out, massage treatment rooms and concierge services
    • Free newspapers, a 24-hour front desk and a gift shop
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 387 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
  • Other amenities include:
    • Bathrooms with baths or showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 15

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Islamabad Serena Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Islamabad Serena Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Islamabad Serena Hotel on 21 Jun 2026 start from Rp2.706.623, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Islamabad Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Islamabad Serena Hotel?

Self-parking is free at this property.

What time is check-in at Islamabad Serena Hotel?

Check-in start time: 2:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Islamabad Serena Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Islamabad Serena Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Islamabad Serena Hotel located?

Situated in Islamabad, this luxury hotel is within 1 mile (2 km) of Supreme Court of Pakistan, Rawal Lake and Embassy of Italy. Majlis-e-Shoora and Aiwan-e-Sadr are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 181 out of 266 reviews
Rating 8 - Good. 47 out of 266 reviews
Rating 6 - Okay. 13 out of 266 reviews
Rating 4 - Poor. 12 out of 266 reviews
Rating 2 - Terrible. 13 out of 266 reviews

Reviews

Verified

10/10 Excellent

Parvaiz

Liked: Cleanliness
Breakfast was excellent with plenty of choice. Cleanliness was excellent and staff very courteous
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

young

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SUNG CHANG

Liked: Cleanliness, staff & service, amenities
Clean, Kind, and comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nasreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , kind attentive staff , attention to detail in every aspect. Looking forward to our next stay here.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Pervez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service 5star, breath taking views, i would recommend this place
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Hanif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel. Perfect customer service to amenities.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Zafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing from check in to check out was top of the line. Facility was in excellent shape. Service was impeccable. Staff was professional to international standards. Felt very safe and welcomed . Highly recommend to stay at Serena Islamabad.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Rooms were very clean. Excellent breakfast. Super bathrooms. My only concern was overbooking and we have to wait and convince them that we had 4 rooms. They didn’t have confirmation from Expedia for 4th room which was never expected with Serena hotel . Someone at the hotel changed our booking. Later they admitted 4th room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robeena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was wonderful the service was great
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MashAllah everything was great at this property very nice and clean ambiance staff was very nice and cooperative.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
neat clean and great food and I met my future wife there so all great
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are lovely. The room is nice. The provided cell did not work. The food was only ok - fairly salty on all meats. There is a dress code for breakfast inside so be aware. The provided “fruit basket” with the club room was two apples on a plate ;-). Overall a decent place with lovely surroundings.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Humair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and choice of food
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay arrived a 5am staff were helpful and kind
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luke was super helpful at check-in.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Waqar

Liked: Cleanliness, staff & service, property conditions & facilities
This is easily the best hotel in Islamabad and the facilities are world class at a very affordable price
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always helpful - from concierge to cleaner and restaurant staff and those in the business complex.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Zahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, very courteous staff, excellent value for the money in prime location
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Firozali H.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star hotel in this part of the world. Most hotels which claim to be stars tend to at best 3&1/2 to 4 stars by European and North American standards. But this one was truly exceptional. The friendliness of the staff to good and service is impeccable. Keep it up
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and so helpful - beyond any expectations. From the expansive breakfast to the room service in the evening, everything is a delight.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great and clean. Great staff as well. Bed is below par for the standard of Serena. Spring mattress which is in need for changing.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rozina

Incredible stay with delicious breakfast

Our stay at Islamabad Serena Hotel was truly delightful! The staff was exceptionally friendly, responsive, and helpful, making us feel warmly welcomed. The check-in and check-out were effortless and smooth.The rooms were immaculate and offered exceptional comfort. Wide selection of breakfast items offered,egg and paratha station as well.We enjoyed the delicious breakfast.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

SHEIKH

Liked: Cleanliness, staff & service, property conditions & facilities
Dear Serena Team, I would like to express my sincere gratitude for yet another pleasant and comfortable stay. Whenever I stay at Serena Hotel, it truly feels like a home away from home. I would especially like to acknowledge Mr. Nouman for his exceptional courtesy and assistance. His professionalism and kind support make the check-in process and all other arrangements seamless and efficient. Thank you once again for your outstanding hospitality. I look forward to staying at Serena during my future visits to Islamabad.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Moiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at the reception, I was greeted warmly, which felt very welcoming. On my request, they kindly extended the checkout time to 2 pm. The food quality was average; we had Lebanese cuisine. Unfortunately, we missed the breakfast and instead went to Rakaposhi Café, but based on the experience, I would rate the breakfast 3 stars. Overall, the property appears a bit old and could benefit from some upgrades. However, the location is fantastic, very central, and ideal for tourists.
Stayed 1 night in Sep 2025