Search Hotels Near Presidential Palace, Almaty

"The overall staff should be better trained in customer relations,"

"The bed was comfy, the pillows were decent and the staff was nice. The location was fairly close but easier to get to things via a scooter or quick rideshare. The AC also worked well. The WiFi was unusably slow, you couldn't even stream music or use YouTube or any other app on the provided TV. If you plan to stay at the hotel at all, you'll need a decent mobile data package. The showers eventually get warm if you leave them on long enough, but never got hot. The breakfast was available and better my first day than second, but it would be easier to plan eating out instead. I wouldn't personally stay here again, but I was taken care of while there and the staff are honest. They accidentally double charged me for my stay, noticed it and ensured it was corrected prior to me leaving, which I much appreciated. "

"Need Hair Dryer in the bathroom every thing else was perfect "

"Hotel is dated. Staff not friendly."

"Not so good "

"Lovely hotel, clean rooms and good service"

"Rooms are immaculate and spotless.the staff friendly, helpful, and welcoming. Breakfast, Very good breakfast offering, with solid variety and quality"

"Staff was helpful and room was relatively clean and comfortable. The hotel is close to food and stores. The room did not have a window though and the transport from the airport mentioned in the description of the hotel does not exist. "