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Cuento Hotel

Savor international cuisine at this Istanbul hotel's two restaurants, then step outside to discover the city's iconic landmarks just moments away

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Travelers at Cuento Hotel stay in Istanbul's vibrant center. Start with a free breakfast buffet, enjoy international flavors at two on-site restaurants, relax in the garden, and find books in the library. Multilingual 24-hour front desk staff earn praise.

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

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About this property

Cuento Hotel

  • Hotel near Taksim Square
  • Close to Istiklal Avenue and Dolmabahçe Palace, Cuento Hotel provides a free breakfast buffet, a terrace and a garden. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • A round-trip airport shuttle (surcharge), a front desk safe and concierge services
    • Coffee/tea in reception, multilingual staff and a 24-hour front desk
    • Tour/ticket information, 1 meeting room and free newspapers
  • Room features
  • All guest rooms at Cuento Hotel include perks, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • TVs with satellite channels
    • Daily housekeeping and desks

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Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

How much is parking at Cuento Hotel?

This property doesn't offer parking.

What time is check-in at Cuento Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Cuento Hotel?

Checkout is at noon.

Does Cuento Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Cuento Hotel located?

Located in Taksim, this hotel is within a 10-minute walk of Taksim Square and Istiklal Avenue. Bosphorus and Dolmabahçe Palace are also within 1 mile (2 km). Taksim Station is 6 minutes by foot and Taşkışla Cable Car Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.8

5.0

Cleanliness

6.6

Location

5.2

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 4 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

Reviews

Verified

2/10 Terrible

田中

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋にはカーテンが無く、シャワーからお湯がでない。そのことについてスタッフに訪ねた所、2時間待てといったあげく、引き継ぎもなしにそのスタッフは帰った。
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

vugar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Önermiyorum

Oda ve servis berbat, çarşaflar kirli
Stayed 2 nights in Sep 2017
Verified

6/10 Okay

Verified traveller

Acceptable

Nice compared to the paid price.............................
Verified

6/10 Okay

mous

Disliked: Cleanliness, property conditions & facilities, room comfort

Bof bof

La m placement de l'hôtel et superbe mais le service des chambres et nuls
Verified

6/10 Okay

ta-shi

Liked: Cleanliness, property conditions & facilities

タクシム広場に近くて便利

部屋はまあまあきれいだったが、窓がなく困った。 ４つ星ホテルだが、朝食が毎日一緒で、味もいまいち。 歯ブラシもなかった。 別の４つ星ホテルの方がよかったのでは？？
Verified

8/10 Good

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities

Good value for money

The hotel was OK. Location is great, very close the Havatash shuttle stop in case you want to use that from both airports. Breakfast was OK. The downside was that the room is much more smaller that it looks like in the pictures but this is what you get for 60-70 Euros in Taksim. Also in all hotels there is a sign behind the door where you can indicate if you need cleaning or you do not like any one to disturb and that was absent in this hotel.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

collaborative bad service of 2(hotel & hotels.com)

before the arrival, I made the reservation and the payment on hotels.com . When I arrived to hotel and asked to reservation about my reservation, they said they didn't receive any information about me. They gave me a room anyway. The room was too small. Just enough space only for the bed. I can even hardly walk inside the room. and also the room had NO WINDOWS. Lack of oxygen. When I was checking out from hotel, the reservation said I need to pay for the accommodation. Anyway I paid. and I called hotels.com, and I gave the phone to reservation to talk about the situation. It turned out hotels.com didn't send my reservation(also payment) info to the hotel. Anyway after the phone call, they sent the info. and I got my money back. As a result it was a collaborative bad service of the hotel (cuento) and the site (hotels.com).
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort