Ruzgarlibahce Mahallesi Sehit Yuzbasi, Sinan Eroglu Caddesi No: 5 Kavacik, Beykoz, Istanbul
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Değerli Misafirimiz, Otelimizle ilgili geribildiriminiz için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla,
Dear Guest,Thank you for staying with us recently and for sharing your feedback online. We were happy to hear that you enjoyed your time with us and we hope to see you again the next time you visit Istanbul.Warm Regards,
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
10/10 Excellent
Joseph
17 May 2023
Joseph
Stayed 1 night in May 2023
Response from GG on 18 May 2023
Dear Guest,Thank you for staying with us recently and for sharing your feedback online. We were happy to hear that you enjoyed your time with us and we hope to see you again the next time you visit Istanbul.Warm Regards,
Dear Guest, Thank you for staying with us recently and for sharing your feedback online. We were happy to hear that you enjoyed your time with us and we hope to see you again the next time you visit Istanbul. Warm Regards,
Dear Guest, Thank you for staying with us recently and for sharing your feedback online. We were happy to hear that you enjoyed your time with us and we hope to see you again the next time you visit Istanbul. Warm Regards,
Dear Guest, Thank you for staying with us recently and for sharing your feedback online. We were happy to hear that you enjoyed your time with us and we hope to see you again the next time you visit Istanbul. Warm Regards,
Dear Guest, Thank you for staying with us recently and for sharing your feedback online. We were happy to hear that you enjoyed your time with us and we hope to see you again the next time you visit Istanbul. Warm Regards,
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
10/10 Excellent
Muhtesem Onay
4 May 2022
Muhtesem Onay
Stayed 1 night in May 2022
Response from GG on 11 May 2022
Değerli Misafirimiz, Otelimizle ilgili geribildiriminiz için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla,
6/10 Okay
Verified traveller
Business traveller
30 Mar 2022
Disliked: Room comfort
The hotel on general was ok but the room is extremely small for 2’, the bed is short, BF was good , staff was good and cleanness was fine.
Verified traveller
Stayed 3 nights in Mar 2022
Response from GG on 16 Apr 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
10/10 Excellent
Miroslava
29 Mar 2022
Miroslava
Stayed 2 nights in Mar 2022
Response from GG on 30 Mar 2022
Dear Guest, Thank you for staying with us recently and for sharing your feedback online. We were happy to hear that you enjoyed your time with us and we hope to see you again the next time you visit Istanbul. Warm Regards,
Dear Guest, Thank you for staying with us recently and for sharing your feedback online. We were happy to hear that you enjoyed your time with us and we hope to see you again the next time you visit Istanbul. Warm Regards,
The hotel is very bad ,I booked it because they mention they had a babysitter facility when I ask they said no , also the food is very very bad , breakfast is very poor , the swimming pool only open morning till 12 abs then 7 clock when my kids go to sleep ,the hotel is the worst hotel I ever stayed at Istanbul
Ghada
Stayed 5 nights in Dec 2021
Response from GG on 4 Jan 2022
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Dear Guest,
Thank you for staying with us recently and for sharing your feedback online. We were happy to hear that you enjoyed your time with us and we hope to see you again the next time you visit Istanbul.
Warm Regards,
This is a beautiful hotel with first- class service near the center of the city. The food is excellent, the presentation is great., and the prices are very reasonable.
Brenda
Stayed 1 night in Oct 2021
Response from GG on 3 Nov 2021
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Both of the shower head were broken. In jacuzzi it was leaking water and other one was making sound. When I asked for room service to clean my room and change sheets he didn’t and later that day I asked why and he said his manager told him I will be check out today. But I had one more night to stay. They don’t even know how many day their guest is staying..
Verified traveller
Stayed 1 night in Sep 2021
Response from GG on 7 Oct 2021
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
So the guy at night lied about upgrading me, which was weird because they seemed to have a lot of rooms available. I actually got a lowest rung room, kinda dated, with a view of a tractor doing construction 7 floors down, it was in a business area. I didn’t pay much and the room service was almost instant, the food was ok and all but one of the staff were extremely helpful and responsive especially the manager Goktas the next day. Basically got what I paid for.
Kei
Stayed 2 nights in Aug 2021
Response from GG on 20 Sep 2021
Dear Guest,
Thank you for staying with us. We appreciate your feedback.
We do hope you give us another opportunity to share a more positive experience with you soon.
Regards,
Değerli Misafirimiz,
Otelimizle ilgili güzel yorumunuz için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız.
Saygılarımızla,
I was pleasantly surprised by the level of professionalism and support of the staff, specifically Mr Goktas ( the front office manager) who was responsive and accommodative . The location is not in the tourist area, but if one is searching for a nice, clean, quite place in Istanbul and mingle with locals , this the place
Beruz
Stayed 3 nights in Mar 2021
Response from GG on 31 Mar 2021
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
I ll liked the hotel and location since this was next door to my workplace. Less than a minute walk. Also the property is luxurious.
But if you are in Istanbul on Tourism, don't even consider staying here. Not worth the money and pain. The traffic to get to this spot(beykoz) is horrible. Sometimes can take up to 2 hours from the city center.
The housekeeping and mini bar is inconsistent and not well trained. The sometimes remove cups and glasses but never replace with new ones.
17 it of the 27 days of stay was annoying and noisy. The road construction was so loud and disturbing. The rooms were not greatly soundproofed
Last but not the least, have a translator handy on your smartphone. Many of the staff don't even know a word of another language. In my 27 days there I only met 3 or 4 of their staff who even understood English
Or learn Turkish before checking in. Haha
Girish Kumar
Stayed 14 nights in Oct 2019
Response from GG on 22 Nov 2019
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
4/10 Poor
Girish Kumar
Business traveller
2 Nov 2019
Disliked: Staff & service
Read the review and decide for yourself
I ll liked the hotel and location since this was next door to my workplace. Less than a minute walk. Also the property is luxurious.
But if you are in Istanbul on Tourism, don't even consider staying here. Not worth the money and pain. The traffic to get to this spot(beykoz) is horrible. Sometimes can take up to 2 hours from the city center.
The housekeeping and mini bar is inconsistent and not well trained. The sometimes remove cups and glasses but never replace with new ones.
17 it of the 27 days of stay was annoying and noisy. The road construction was so loud and disturbing. The rooms were not greatly soundproofed
Last but not the least, have a translator handy on your smartphone. Many of the staff don't even know a word of another language. In my 27 days there I only met 3 or 4 of their staff who even understood English
Or learn Turkish before checking in. Haha
Girish Kumar
Stayed 13 nights in Oct 2019
Response from GG on 22 Nov 2019
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
6/10 Okay
Berk, Bodrum
Travelled with family, Travelled with partner
10 Oct 2019
Liked: Cleanliness, staff & service
Room was small :( prices of room services and extras are cheap and good quality also hotel is clean
Berk
Stayed 1 night in Oct 2019
Response from GG on 11 Oct 2019
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
10/10 Excellent
Verified traveller
17 Sep 2019
Verified traveller
Stayed 2 nights in Sep 2019
Response from GG on 2 Oct 2019
Değerli Misafirimiz,
Zamanınızı ayırıp otelimizle ilgili değerlendirme yaptığınız için teşekkür ederiz! En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız.
Saygılarımızla,
Değerli Misafirimiz,
Zamanınızı ayırıp otelimizle ilgili yorum yaptığınız için teşekkür ederiz! En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız.
Saygılarımızla,
It’s. Very far from the city, taxis are expensive and there is nothing in the area of the hotel so pretty isolated
Dibai134
Stayed 5 nights in Aug 2019
Response from GG on 17 Aug 2019
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
4/10 Poor
Verified traveller
3 Aug 2019
Verified traveller
Stayed 1 night in Jul 2019
Response from GG on 7 Aug 2019
Dear Guest,
We were very sorry to hear that you did not enjoy your stay with us, but thank you nonetheless for posting your comments. Should you decide to give us another chance on a return visit to Istanbul I am available to assist with any arrangements.
Warm regards,
Değerli Misafirimiz,
Zamanınızı ayırıp otelimizle ilgili değerlendirme yaptığınız için teşekkür ederiz! En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız.
Saygılarımızla,
Lieber Gast,
Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Mit freundlichen Grüßen,