Apartments in Ja-Ela

"Great experience. Very helpful and friendly staff."

"This is still a great hotel; however, the last two times I have stayed there, I have had trouble getting into my room before 3pm. Also, the halls outside the rooms are now reeking of cigarette smoke. I can no longer give this hotel five stars, unfortunately."

"All good"

"Extremely helpful staff. Helped me with all my requests and were wonderful. Room was clean and bed was very comfy. Loved our room. The bar up on the rooftop is awesome."

"The staff were great on arrival and made us very welcome. Lovely pool area and beach access . Also when we left they had photos with us.."

"DO NOT STAY HERE. The hotel is still under construction. As a result we heard drills and hammering until after 1am. Phone not connected. Wifi passwords all confused and no one to help. After 2hrs sleep as we had an early flight, I informed the staff at checkout of poor quality stay. They agreed about noise from builders and said others had complained. I asked for manager to folllow up- Nothing!!! I asked Expedia to follow up- and they denied any building going on. Plain lying!!! How disgusting to treat customers this way. AVOID THIS HOTEL IF YOU WANT TO SLEEP!!! "

"nA"

"everything perfectly good"

"Very well appointed hotel, comfortable rooms, good health facilities and spa, really nice breakfast, but the nicest thing was the staff... friendly, helpful, polite and engaging "