Search Family-Friendly Hotels in Jackson

"Staff was all helpful and kind for the most part. Their spa I would not recommend at all. Had a horrible first time experience at a couples massage. Was asked at the beginning of massage if there were problem areas to focus on. I told my therapist my forearms. When I brought up at the end of my massage that my forearms were in pain (because they had not been touched and I didn’t want to be rude) her response was “well I guess you need to get more massages”. The woman my girlfriend had was nice enough though. A lot of rusted areas in my hotel room tub and on the heater. Under the bed had not been vacuumed and I found a child’s toy under there, which further proved it had not been cleaned in a while. My heat stopped working about 11 pm my second night and was promptly taken care of. Outdoor pool and hot tub was nice and I saw staff testing the water on a regular basis which was nice. I’d be willing to stay again if I had to because of the staff, but it would not be my first choice. "

"It was my first time staying at a hotel as an adult, this was for my 21rst birthday. The staff was incredibly friendly and welcoming. "

"Since the pandemic there is no daily cleaning service. You need to call the desk. Also new owners, not a good thing. Twice I was asked if I had been there before and I come back every year for over 10 years. "

"A cute spot! Stayed on the first floor which was fine because it was winter but if it was summer might be a little loud because of people on the deck."

"Room was very clean and easy access to our room"

"Welcoming atmosphere"

"We missed the hot tub. The breakfast was really outstanding, as was the staff. Just a note; we stayed on the third floor and it took a while for the hot water to get up to the shower."

"Shouldn't allow staff to smoke at reception desk - not a pleasant smell when arriving at the hotel!"

"Best experience ever. Breath taking views. Incredible historic building."