Jackson Ward hotel guide. Omni hotel in Jackson Ward, Richmond

"I had a long day flying and came into my room and immediately went to sleep. When I woke up the next morning and went to use the sink in the shower there was hair all over the sink and bathtub that was not mine. It was disgusting and when I asked the woman on duty about it, she said that I needed to call back on Friday to speak to the manager."

"Broken air condition, lack of descent staff and the list goes on. Would never recommend and stay here"

"Loved Sean and Stewart! Best stay ever! "

"Love staying here. Clean, excellent staff. Missed the restaurant (being remodeled), but lots of places nearby. Would absolutely stay here again"

"The room was basically clean and comfortable. The property was rundown and needs major renovations."

"The size of the room is sufficient, with providing enough space for the number of people to occupy it. Unfortunately, the elevator was not working during the time of my stay, so we had to carry our bags up the stairs to get to the room. The customer service is professional and polite. Adequate parking spaces available, if driving. "

"Everything was fine"

"Great stay! The room was large and clean and the breakfast was great too! Thanks!"

"The photos glammed it up a bit more than reality and the whole place could really use a sprucing up but other than that the AC was cold and the bed was comfortable!"