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Ulasan untuk Best Western Jacksonville Inn

2.5 out of 5
Best Western Jacksonville Inn
1659 S Jackson Street, Jacksonville, TX

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 203 dari 406 ulasan" "
Penilaian 8 - Bagus. 124 dari 406 ulasan" "
Penilaian 6 - Cukup Baik. 43 dari 406 ulasan" "
Penilaian 4 - Buruk. 16 dari 406 ulasan" "
Penilaian 2 - Sangat Buruk. 20 dari 406 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Andrew

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Marcia

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and spacious.
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

José

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

José

Me cobraron cargos extra
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Joanee

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Anytime I come home I stay at the best western. Staff is always nice and the area is convenient has a Walmart and food around. I will definitely book anytime i come home to see family. Thank you !!
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Cordiero

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
Not worth the price for the hassle
Went to visit family and when my family came to visit at the hotel the front desk person would constantly ask when they were leaving after I explained to him that they’d be an hour or two and that they were not staying for the night he still continued to ask every ten minutes I would come out the room so they left do to being uncomfortable and pressured to leave so ruined my one day to visit with family
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Amanda

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

David

Disukai: Kebersihan, staf & layanan
While the hotel was clean it had not been updated to accommodate the plethora of electronics that people use today (December 2023). None of the light fixtures nor the clock radio had electrical outlets or USB sockets. Most of the household outlets were located behind furniture. The TV remote would turn the TV off/on and operate the guide but it would not change the channel itself. The volume had to be adjusted on the TV.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Casey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best Western is the best hotel in Jacksonville. The owner is very friendly and it’s close to everything
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Leslie

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Bianca pada tanggal 27 Des 2023
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 Sangat Bagus

Marcia

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, very good breakfast, bed comfortable.
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Melissa

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
The bed frames were rocky and the mattress felt old and lumpy.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Finn

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Janaija

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

reg

Bepergian bersama teman
Didn’t like the $150 hold as it seemed arbitrary and racist. Customer counter wasn’t staffed when we went to check out. The young lady on duty when my a/c quit working was very responsive and professional. Only good people person we met.
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Bill

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Amanda

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Aside from the dead grasshoppers in the room and being told its common for the area even when i asked if the room was properly cleaned, my two dogs got infested with fleas from the room we stayed in. After telling the front desk, their lack of concern and seriousness of the situation I was offered a $10 discount. Very upset and disgusted from this experience. Will never stay there again nor any other of the chain name
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Sue Hines pada tanggal 14 Agu 2023
MS Dobson, I am so sorry that you had a bad experience during your stay at our Best Western. Front Desk agent informed of the situation and looking back at the room you stayed in there has not been a pet in that in room in several months. We do have exterminator spray all our room on a timely basis, again ,I am sorry you did not have a good experience.

10/10 Sangat Bagus

Gabriela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Its a good place to stay for a couple of days - breakfast is included and it was good
Menginap 2 malam pada bulan Agustus 2023

6/10 Cukup Baik

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Roy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Although the breakfast is not of my taste. Overall, everything else is very good.
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Richard

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Margarita

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Nice , clean place to stay
Menginap 2 malam pada bulan Juli 2023

6/10 Cukup Baik

Danny

Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Jacquin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The customer service was good and the room was clean.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Paulina Sarahi

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Julio

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
In my opinion the hotel is good for the price however the breakfast is not good, there's not water to drink in the hotel and I would improve the mattress!! The service and cleanliness was very good!!
Menginap 3 malam pada bulan Juni 2023

2/10 Sangat Buruk

Pattie

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room had bed bugs in the sofa couch. The room smelled like smoke. The gym was told did not have working equipment. Water was on fhe bathroom floor could had slipped. When I available no one was at the front desk to greet me and I had to let the the know I was there to check in. Just not a great experience! I did get a refund for my room but had to do the work by calling and following up with Expedia myself.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Bianca pada tanggal 28 Jun 2023
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

8/10 Bagus

Liliana

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Lucy

Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Lorene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Alyssa

Menginap 2 malam pada bulan Mei 2023

8/10 Bagus

Michael D

Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Brian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

ROBIN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
unfortunately they had high school kids stay that weekend- pretty noisy. running up and down the halls. but water was great in the indoor pool and the inclusive breakfast was nice and hot.
Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

yolanda

Everything was great
Menginap 2 malam pada bulan April 2023

8/10 Bagus

Marcia

Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Charles

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Carol

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Was very nice and clean except the toilet rocked and banged on wall.
Menginap 2 malam pada bulan Maret 2023

10/10 Sangat Bagus

Manuel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very quiet and comfortable.
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

JOHN

Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Ruben

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2022

10/10 Sangat Bagus

Anthony

Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Stacey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Lori, arcadia

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our check in was wonderful and she even inherited about our dinner experience when we returned to the hotel. The room is nice and the bed comfy so we're happy!!
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Janis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Breakfast was nasty. No hot breakfast. Yogart spoiled. The sausage biscuits were in plastic bag. Microwave and taste nasty. only thing really warm was waffle. No english muffins. Very disappointed.
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Paul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The only thing I didn't like was the fact that the hot tub was not working.
Menginap 1 malam pada bulan Desember 2022

4/10 Buruk

Megham

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The room was nice all except for the little roaches. One crawled up my leg! The microwave did not work and had noodles left all over inside, like a ramen noodle exploded and wasn’t cleaned. Told the front desk clerk and was only told “sorry, I’ll let maintenance know”. Will NOT book here again

6/10 Cukup Baik

Traci

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Overall it was adequate. The breakfast attendant was by far the best of any hotel we've stayed at. She made sure that you had what you wanted no matter what. The pool was great. The workout room left a lot to be desired. I ended up just walking laps around the pool while my grandchildren played. I rented 2 rooms. The one my adult children and grandchildren slept in was clean. No complaints. The one my husband and I slept in had a horrible patch up job from a still leaking shower, but that's just cosmetic. One of the towels had hair deeply woven in the material. I just used it to mop up water from the shower. Overall, the room was clean. I would stay there again.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The stay was nice but the owner I think it was kept giving me a hard time. It was a last minute stay for a family member passing and he kept hounding me about just people being in the room even though they were going to stay and when I agreed to pay the extra fee for them said they charged my card and didnt until the next morning and the room was cleaned up and everything when we left but charged me what seemed like another night instead of the price for the guests
Menginap 1 malam pada bulan Desember 2022

6/10 Cukup Baik

Wade

Menginap 2 malam pada bulan November 2022