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Ulasan untuk Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel

3.5 out of 5

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 602 dari 1088 ulasan" "
Penilaian 8 - Bagus. 236 dari 1088 ulasan" "
Penilaian 6 - Cukup Baik. 123 dari 1088 ulasan" "
Penilaian 4 - Buruk. 62 dari 1088 ulasan" "
Penilaian 2 - Sangat Buruk. 65 dari 1088 ulasan" "

8,6/10

Kebersihan

9,0/10

Staf & layanan

8,2/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

ral

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari GENERAL MANAGER pada tanggal 16 Mei 2024
Dear Ral, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N. It is a pleasure to know we exceeded your expectations with our spotless property! We enjoyed having you as our guest, and we look forward to seeing you again on your next visit to the area. With Hospitality,Andy Preslar,General Manager

10/10 Sangat Bagus

Yessica Erazo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Near airport and a lot of stores very convenient thank you
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 13 Mei 2024
Dear M. Erazo, Thank you for the excellent review of your stay at Crowne Plaza Jacksonville Airport/I-95N. We appreciate you mentioning our convenient location to airport. We are delighted you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!With Hospitality,Andy PreslarGeneral Manager

8/10 Bagus

Joshua

Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 14 Mei 2024
Dear Joshua, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.With Hospitality,Andy PreslarGeneral Manager

2/10 Sangat Buruk

Larry

Tidak Disukai: Staf & layanan
Got to the hotel at 3 PM to check in and there were 5 or 6 people waiting to check in. There have been more. They said they didn't have any available rooms. I didn't stay and wait but rather booked a room at a hotel a block away. I should get my money back. Don't count on the promised 3 PM check-in time.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 14 Mei 2024
Dear Larry, We appreciate you taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during check-in due to the long wait. Please know that this is not the standard of service we strive to provide. Your feedback is invaluable in helping us improve and ensure a smoother check-in experience for all our guests. We hope you'll give us another opportunity to serve you in the future.With Hospitality,Andy PreslarGeneral Manager

2/10 Sangat Buruk

John

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I felt very unsafe at that hotel. I felt like with the abdence which it did not feel like a Howard Johnson Brand or even look like it. It felt like a Bate and switch. Way too noisy. People were smoking pot out there and smoking. It's going to my room. People were fighting at 1 am in the morning. I will never ever stay there agaim.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 13 Mei 2024
Dear John, Thank you for your review. We want every guest to have a comfortable stay and leave satisfied with their entire visit. We regret not meeting your expectations and apologize for any disturbances from nearby guests. Thank you for helping us enhance our hospitality, and we will look into the concerns you have specified. We hope to see you again the next time your travels bring you our way, as we would love to provide you with a much-improved experience.With Hospitality,Andy Preslar,General Manager

8/10 Bagus

Jodi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No breakfast for guests unless you want to pay high prices with hardly any options. We had a buffet option not worth the cost, hard beds, hard to get hot water to work. Not very appealing in tower 2
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 11 Mei 2024
Dear Jodi, Thank you for choosing to stay with us at Crowne Plaza Jacksonville Airport/I-95N. We are glad to know you overall had a pleasant stay and hope that you enjoyed most aspects of your time with us. That said, we regret not meeting all of your expectations with the breakfast and the disappointment this caused. We can also understand the frustrations you encountered in your guestroom and the inconvenience this caused. Please know our front desk is available around the clock to make your stay as comfortable as possible. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your valuable feedback and look forward to welcoming you again.With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

KEVIN

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay!!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 8 Mei 2024
Dear Kevin, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.With Hospitality,Andy Preslar,General Manager

10/10 Sangat Bagus

Eugenia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Very old plugs in the lamps . Can not charge my phone
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 4 Mei 2024
Dear Eugenia, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to know you enjoyed your overall stay with us. However, we sincerely apologize for the maintenance issues you enocuntered with your rooms and the frustration this has caused. We will share your comments with relevant teams so such matters do not happen again. Thank you again for your feedback, and we look forward to your return visit. With Hospitality,Andy Preslar,General Manager

6/10 Cukup Baik

Marian

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 3 Mei 2024
Dear Marian, Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future.With Hospitality,Andy Preslar,General Manager

10/10 Sangat Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great value near the airport.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Joseph, Thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. Conveniently located, it is a pleasure to offer an exceptional experience at a reasonable price. Thank you again for your feedback, and we look forward to welcoming you back soon. With Hospitality,Andy Preslar,General Manager

8/10 Bagus

Kathy

Disukai: Kebersihan, staf & layanan
We were in tower 2, which is really dated. Needs renovation, but it was clean and the beds were comfortable. The staff was pleasant. I might try a different hotel if I visit Jacksonville again. Seems there are a lot of options.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Kathy, Thank you for choosing to stay at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to know you were pleased with our courteous associates and excellent beds. However, we are sorry you were not entirely satisfied with the condition of our property. We are always looking for ways to improve, and we have taken note of your comments regarding our plans for developing the property. We also apologize for not meeting your expectations, and we are grateful for your business. We hope to welcome you again in the future.With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

alina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love it this is my 3 time staying at your hotels love everything
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 30 Apr 2024
Dear Alina, Thank you for the generous rating and for your loyalty to our hotel. We are thrilled we met your expectations for a fantastic stay at Crowne Plaza Jacksonville Airport/I-95N. We look forward to having the pleasure of doing so again on your next visit to the area. With Hospitality, Andy Preslar General Manager

8/10 Bagus

brian k

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoyed staying in the property. I would stay again.
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 28 Apr 2024
Dear Brian k, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Robert

Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Shatari

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff nice rooms
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 28 Apr 2024
Dear Shatari, Thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to know you were pleased with our courteous associates and comfortable accommodations. It was a pleasure to host you, and we look forward to your return visit. With Hospitality,Andy Preslar,General Manager

8/10 Bagus

Darryl

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The tower where I stayed was extremely quiet and peaceful. The breakfast was excellent. Free parking. Fast check-in. I definitely would stay there again. The hotel was dated but very clean.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 3 Mei 2024
Dear Darryl, Thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to know you were pleased with our relaxing atmosphere, delicious breakfast, and excellent check-in service. We also appreciate you mentioning our complimentary parking and refreshing property. However, we are sorry you were not entirely satisfied with the condition of our hotel. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. It was a pleasure to host you, and we look forward to your next visit. With Hospitality,Andy Preslar,General Manager

10/10 Sangat Bagus

Ruby

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very quiet....very clean
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 27 Apr 2024
Dear Ruby, Thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to know you enjoyed your stay with us and that you were especially pleased with our well-maintained property. It was a pleasure to host you, and we look forward to your return visit. With Hospitality,Andy Preslar,General Manager

10/10 Sangat Bagus

Scott

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are the best. Very helpful and knowledgeable about the local area
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 27 Apr 2024
Dear Scott, We appreciate you letting us know that our team went above and beyond in handling your requests and that you liked our outstanding service. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 27 Apr 2024
Dear Christopher, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Na
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 25 Apr 2024
Dear Michael, Thank you for your recent stay at the Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the city. We enjoyed having you as our guest, and we hope to see you again soon. With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Chan

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed my stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 25 Apr 2024
Dear Chan, We are thrilled you had an excellent stay at Crowne Plaza Jacksonville Airport/I-95N, and we appreciate the fantastic review. It was our pleasure accommodating you, and we look forward to your next visit.With Hospitality,Andy PreslarGeneral Manager

8/10 Bagus

Thalia, Columbus

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Room smelled bad and had black mold in restroom. The door was also very hard to open.
Menginap 1 malam pada bulan April 2024
Tanggapan dari etx-danairesponze pada tanggal 26 Apr 2024
Dear Thalia, Thank you for reviewing your stay at Crowne Plaza Jacksonville Airport/I-95N. We sincerely apologize for the cleanliness and maintenance concerns you encountered and the inconvenience this caused. We will address this with the appropriate individuals to ensure we are well-poised to serve you in the future. We genuinely hope that you will consider giving us another opportunity so we can provide you with the immaculate and enjoyable experience you deserve, and that, we are known for. With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Heather

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay of your flying out the next morning
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 24 Apr 2024
Dear Heather, Thank you for sharing your experience at the Crowne Plaza Jacksonville Airport/I-95N with other travelers. We are pleased to know our location worked well for your business trip. We know small things can make a big difference, especially for our guests traveling for work, so we do our best to offer everything you might need while away from your office and home. We hope to see you again soon, whether for business or leisure!With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Jeff

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 4 malam pada bulan April 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 23 Apr 2024
Dear Jeff, We are thrilled you had an excellent stay at Crowne Plaza Jacksonville Airport/I-95N, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit. With Hospitality,Andy PreslarGeneral Manager

8/10 Bagus

Laura, Columbus

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 12 Mei 2024
Dear Laura, Thank you for the kind rating of Crowne Plaza Jacksonville Airport/I-95N. We are happy you had a pleasant experience overall and hope you will come back to visit us soon.With Hospitality,Andy Preslar,General Manager

10/10 Sangat Bagus

Konisha

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice stay and spacious room
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 22 Apr 2024
Dear Konisha, Thank you for the generous compliments about our hotel. We are thrilled you enjoyed your stay at Crowne Plaza Jacksonville Airport/I-95N, and we are happy to read how much you liked your spacious room. The extra space in the room can make your visit feel more like home and is something many of our guests tell us they love. We are glad we could be a part of your visit to the city, and we look forward to welcoming you again soon.With Hospitality,Andy PreslarGeneral Manager

8/10 Bagus

Pamela

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
It is a real nice area. Shopping plazas are around the corner including Walmart.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 22 Apr 2024
Dear Pamela, Thank you for the excellent review of your stay at Crowne Plaza Jacksonville Airport/I-95N. We appreciate you mentioning our convenient location near several shopping centers. We are delighted you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!With Hospitality,Andy PreslarGeneral Manager

8/10 Bagus

MeLissa

Bepergian bersama keluarga
Disukai: Fasilitas
NICEEEEE & convenient!!!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 21 Apr 2024
Dear Melissa, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our hotel. It is a pleasure to know we met your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Andy Preslar,General Manager

10/10 Sangat Bagus

Yolanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The front desk staff was very helpful and the gentleman who was driving the shuttle was very courteous.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 20 Apr 2024
Dear Yolanda, We appreciate you letting us know our team went over and above in handling your requests! We are also glad you were especially pleased with the front desk and shuttle service associates. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
5 stars
Menginap 2 malam pada bulan April 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 18 Apr 2024
Dear Michael, We are thrilled you had an excellent stay at Crowne Plaza Jacksonville Airport/I-95N, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit.With Hospitality,Andy PreslarGeneral Manager

2/10 Sangat Buruk

frankie

Tidak Disukai: Staf & layanan
THEY SHOWED NO EMPATHY for this honeymoon couple THAT WAS BOOKED THRU A 3RD PARTY
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 20 Apr 2024
Dear Frankie, Thank you for being our guest and for sharing your feedback with us. We sincerely apologize for the issues you faced during your stay. Our team strives to offer exceptional service and create memorable experiences for all our guests; therefore, we are sorry for not meeting your expectations. Thank you for bringing this to our attention, and we will share your comments promptly. We hope you will allow us an opportunity to regain your trust and provide you with the seamless stay you deserve.With Hospitality,Andy PreslarGeneral Manager

6/10 Cukup Baik

Allan

Bepergian bersama teman
Room was very musty
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 18 Apr 2024
Dear Allan, Thank you for sharing your feedback with us. We understand that any discomfort can impact the overall experience of your stay, and hearing about your encounter with the scent in your room is something we take seriously. Our team is dedicated to ensuring a pleasant environment for all our guests, and we continuously strive to maintain our hotel to meet the expectations of cleanliness and comfort. We recognize the importance of addressing any concerns that arise and work diligently to ensure our guests' comfort. Thank you for bringing this to our attention. With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Jett

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 6 Mei 2024
Dear Jett, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Crowne Plaza Jacksonville Airport/I-95N. We hope to have the pleasure of doing so again on your next visit to the area.With Hospitality,Andy Preslar,General Manager

10/10 Sangat Bagus

Cole

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was always very helpful.
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 17 Apr 2024
Dear Cole, We appreciate you letting us know our team went over and above in handling your requests. We will certainly share your compliments with them. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Patricia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great restaurant and staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 17 Apr 2024
Dear Joanne, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are glad you enjoyed your dining experience at Proper 1822 and that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for your kind words. We look forward to welcoming you back in the future for another enjoyable stay.With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and great staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 13 Apr 2024
Dear Michael, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our spotless hotel and devoted staff. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Theresa, Bronx

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent and professional service from staff.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 13 Apr 2024
Dear Theresa, Thank you for being our guest and for sharing your feedback with us. We appreciate you letting us know our team went over and above in handling your requests! It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Terrie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel. Clean and all the emplyees were so nice and helpful. Will definitely stay there again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 11 Apr 2024
Dear Terrie, We appreciate you letting us know our team went over and above in handling your requests! We are also glad you were pleased with our spotless and well-kept property. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Craig

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Facility was clean, staff was very helpful and location was close to the airport.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 11 Apr 2024
Dear Craig, Thank you for the excellent review of your stay at Crowne Plaza Jacksonville Airport/I-95N. We appreciate you mentioning our spotless property and convenient location to the airport. We are also glad our staff exceeded your expectations, and we will share your kind compliments with them. We are delighted you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!With Hospitality,Andy PreslarGeneral Manager

6/10 Cukup Baik

IRENE

Tidak Disukai: Fasilitas
Checking in the front desk host was very accomodating, I am a senior with bad knees requested a room close to the elevator and it was done. But, the bathroom sink was full of hair on arrival, the soap was the size of soap in a cheap hotel, and there was no ice machine on the floor. I was tired on arrival, so I cleaned the sink, took a bath with the hotel shampoo and went to bed. The next morning I tried to asked the housekeeper (2 of them) where I could get ice, nither spoke or understood english. I used the room phone to call for service, it didn't work. I had a great weekend with the event I was there for but disappointed with the hotel stay.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 9 Apr 2024
Dear Irene, Thank you for taking the time to review your stay at our hotel. We are pleased you enjoyed the majority of your visit. However, we regret the oversights in the preparation of your room, and we apologize for the inconvenience. We have discussed this with our housekeeping associates, and steps are being taken to ensure this is not repeated. We are also sorry for the service issues you faced with some of our associates, and we will share your feedback appropriately. We hope you will revisit and allow us to provide you with the seamless stay you deserve!With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

LEQUETA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 8 Apr 2024
Dear Lequeta, We appreciate you letting us know our team went over and above in handling your requests. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality,Andy PreslarGeneral Manager

8/10 Bagus

Wendy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The facility was great, pool wonderful. Beds were super soft and caving in the middle a little so not a great bed for me. Breakfast wasn’t worth the money, better off going out. Staff at restaurant (breakfast) and Starbucks were not the friendliest. Everyone else was amazing.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 8 Apr 2024
Dear Wendy, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review. It is a pleasure to know that you loved our comfortable beds as well as the amenities we offer. However, we regret not meeting your expectations with regard to the breakfast. Thank you again; we look forward to your next visit.With Hospitality,Andy PreslarGeneral Manager

4/10 Buruk

Mark

Disukai: Staf & layanan
The room was very outdated. I felt like I was in a cheap motel.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 6 Apr 2024
Dear Mark, Thank you for taking the time to share about your stay with us. We apologize for disappointing you with some aspects of your stay. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Gage

Menginap 1 malam pada bulan April 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 26 Apr 2024
Dear Gage, We are thrilled you had an excellent stay at Crowne Plaza Jacksonville Airport/I-95N, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Jason

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was nice
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 6 Apr 2024
Dear Jason, We are thrilled you had an excellent stay at Crowne Plaza Jacksonville Airport/I-95N, and we appreciate the fantastic recommendation to other travelers. It was our pleasure accommodating you, and we look forward to your next visit.With Hospitality,Andy PreslarGeneral Manager

8/10 Bagus

sherif

Easy access to I95
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 5 Apr 2024
Dear Sherif, Thank you for the excellent review of your stay at Crowne Plaza Jacksonville Airport/I-95N. We appreciate you mentioning our convenient location near I-95N. We are delighted you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

luis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 5 Apr 2024
Dear Luis, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Crowne Plaza Jacksonville Airport/I-95N. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thank you for choosing us; we look forward to seeing you again soon.With Hospitality,Andy PreslarGeneral Manager

8/10 Bagus

Kenneth

Bepergian bersama teman
Disukai: Kebersihan
Good place for a one-night stay. The service for breakfast was very slow, but the food was good.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Andy Preslar General Manager pada tanggal 4 Apr 2024
Dear Kenneth, Thank you for staying at Crowne Plaza Jacksonville Airport/I-95N and for posting your comments. We are glad overall, you had a pleasant stay with us and liked our delicious breakfast. However, please accept our apology for the service issues that impacted your visit. Our goal is to provide exceptional hospitality, and we are disappointed that we let you down. We look forward to another opportunity to show you the outstanding experience we are committed to providing every guest. With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Eileen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great spot right off the highway for a quick overnight in Jacksonville. I was upgraded right away and it was super easy in and out! You have to pay for all meals and we didn’t eat here but a great space nonetheless!
Tanggapan dari General Manager pada tanggal 1 Apr 2024
Dear Eileen, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to hear that you enjoyed your stay and that our convenient location, as well as our check-in process, met your expectations. We are also happy to know you liked the upgrade you received and are pleased to know that you found our hotel to be a great spot for a quick overnight stay. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. With Hospitality,Andy PreslarGeneral Manager

10/10 Sangat Bagus

Justin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice building and rooms
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 1 Apr 2024
Dear Justin, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our hotel as well as our comfortable accommodations. It was a pleasure having you as our guest, and we look forward to hosting you again soon.With Hospitality,Andy PreslarGeneral Manager