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Ulasan untuk Holiday Inn Express Hotel & Suites Jacksonville - South, an IHG Hotel

2.5 out of 5

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 382 dari 698 ulasan" "
Penilaian 8 - Bagus. 194 dari 698 ulasan" "
Penilaian 6 - Cukup Baik. 70 dari 698 ulasan" "
Penilaian 4 - Buruk. 29 dari 698 ulasan" "
Penilaian 2 - Sangat Buruk. 23 dari 698 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,6/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Enid

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean, quiet, friendly staff
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Wanda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The TV continued to freeze. Unable to watch certain channels
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Carolyn

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The breafast is satisfying but i miss the waffle maker. I really did not like the mini pancakes.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

MATTHEW

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They had eggs and sausage for breakfast. The staff were nice. There were times the other rooms were a little loud.
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Laura

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Shannon

Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

meghan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

June

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We liked that we weren’t far from eating and shopping establishments, but the hotel was more private. Not in a busy area. Staff was helpful! Breakfast was good!
Menginap 6 malam pada bulan April 2024

10/10 Sangat Bagus

Melissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
clean and comfortable
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

SyDeara

Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Regina

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Candice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Wellesley

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Helpful staff- great breakfast.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Italy

Bepergian bersama keluarga
Disukai: Staf & layanan
Could have did a better job cleaning the shower .. still had hair inside . Need a little remodeling but other that - comfy beds ! Clean sheets -
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Semona

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The window frame had what appeared to be mold growing but may be because it doesn’t look as if it’s been cleaned in months. The refrigerator still had food from another guest which means it wasn’t cleaned and the sink in the bathroom and shower were dingy. We stayed at the hotel for multiple doctors appointments and spent most of our time away from the hotel, the mattress felt like it had rocks inside of it. It’s obvious that they need to replace the mattresses and do some renovations to update the rooms. We didn’t have our room cleaned, as we always tried to avoid people coming in and out of our room, we always bring our own cleaning products in order to ensure the cleanliness of our stay. We will not stay at this property again. Staff were very friendly!!!
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Angie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was super sweet. Breakfast was good. Easy access to room.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jill

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property and great comfortable rooms. Staff are always helpful and friendly.
Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

Sean

Bepergian bersama teman
Disukai: Staf & layanan
Staff are very friendly and welcoming. Our room was not as clean as I would expect. The floors and tables had not been entirely cleaned. The shower was not clean. A hole in one of the lamp shades. The breakfast was sufficient but the food could have been warmer. I expected a little better for what we paid.
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Alberto

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Bad
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Jill

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
C
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Jayson

Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Carlos

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Zaahir

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Area around the hotel is in an industrial area. Seems safe, but not ideal for tourists.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

DANIEL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Joseph

Traveler bisnis
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
Not a bad experience.
Room was old. Clean enough for one night on business. But I wouldn’t stay there with my family. Too old. But overall not a bad experience.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Sandra

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Januari 2024

4/10 Buruk

Rachel

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Would not recommend staying here. Smelled like marijuana in the hallways and coming into your room. Room was unclean. Hair found in bed. Floor was clearly not vacuumed. Bathroom was gross. I wanted to clean it just to feel comfortable. So much noise from the ice machine and elevator nearby and housekeeping in the mornings. The only good thing I can say is the front desk staff were so nice. They are five stars everything else is one.
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Kelly

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We booked through Expedia. Our original booked room wasn’t available and they called me to upgrade me to a King room. When checked in we were upgraded further to a King Suite. Travel to the Town Center was easy there and back and great walking distance to Dave and Buster’s. Check in here is a breeze. It was indicated the pool is being renovated online and free parking is available. No vending from what I saw, signs point to their shop in the lobby. Breakfast is until 10am which was appreciated since not everyone is an early riser.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Ricky

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Smoke Smelled Room
Overall the stay was ok. The room smelled like smoke and no decaf coffee at breKfast.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Terence

Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Guillermo

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Room could be a cleaner. Staff were great.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Leopoldo

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Vien

Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good place breakfast ok
The hotel was clean and beds fairly comfortable. Housekeeping was very spotty.(was there 5 nights and only had them come 1 day the day after we got there). The desk people were wonderful especially Ashlee-absolutely fantastic! Breakfast was ok. Others have raved but it was basic.
Menginap 5 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jesus, Dumont

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lydia the front desk attendant on the night shift was amazing. She was very helpful and super friendly. Lydia truly made our experience memorable.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Sherman

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice place
Nice folks, clean hotel. Very pleased.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

david

Bepergian bersama keluarga
Disukai: Fasilitas
Everything was so welcoming! Clean, friendly n a great price! The breakfast was far more than what we expected. Just like home without the labor or mess. We WILL use Holiday Inn Express again.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Kassie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
All good overall
It was really nice. Room was a little musty when we went in
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Tashara

Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

deann

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

MICHAEL

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Joseph

Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Adalberto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good times…
Excelent time…
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Deborah

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
First I was assisted in sending an email. Secondly Maria checked my garbage can while I was at Jax airport to retrieve baggage tag and texted me information after I checked out. This helped clear up traveling plans. Saved me from traveling back to hotel from Jax airport.
Menginap 4 malam pada bulan November 2023

6/10 Cukup Baik

Daniel

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Kasim

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front office staff was very courteous and friendly. Rooms were very clean and had good breakfast.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

MICHAEL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay
Check in was easy. Staff was very friendly. Rooms were clean.
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Dustin

Traveler bisnis
Tidak Disukai: Staf & layanan, kenyamanan kamar
Hotel employees are theives
Cleaning lady came in my room and stoled from me! Cameras supposedly dont work! High crime area. Bed was terrible! Awful stay and thievery pleaae do not stay at this horrible hotel
Menginap 2 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 9 Nov 2023
As stated in the follow up call yesterday I made to you. I reviewed the surveillance footage. I see you and your roommate leave the room between 4pm-430pm and return a little after midnight. No one else entered your room. My housekeeping staff clocked out that day at 3:30pm so they were not even on the property. I also completed a lock audit and the only key used to open your room was the guest keys issued to you. This was explained to you yesterday and you stated you would go back and check the jobsite at which you were working at, as you may have left it there. I pride myself on the honesty and integrity that my staff has. My staff has been with me for 3 plus years, and I feel it is unfair to make unfabricated and false accusations, when you are not even sure where you left your item.

10/10 Sangat Bagus

Haylen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean quiet. Front desk was very polite and helpful
Menginap 1 malam pada bulan Oktober 2023