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Reviews of Staybridge Suites Jacksonville - Camp Lejeune Area, an IHG Hotel

3 out of 5
Staybridge Suites Jacksonville - Camp Lejeune Area, an IHG Hotel
110 Cobia Ct, Jacksonville, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 536 out of 667 reviews" "
Rating 8 - Good. 104 out of 667 reviews" "
Rating 6 - Okay. 17 out of 667 reviews" "
Rating 4 - Poor. 7 out of 667 reviews" "
Rating 2 - Terrible. 3 out of 667 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jayreen, Plainfield

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proper is nice and clean. The only thing i didn't like is the couches were really hard.
Stayed 3 nights in May 2024
Response from Megan Oveis- General Manager on 21 May 2024
Thank you for your recent stay and your honest feedback! We hope to see you again soon!

10/10 Excellent

Myra M

Travelled with family
Liked: Amenities
Very pleased with our first stay at this location!
Stayed 1 night in May 2024
Response from Megan Oveis- General Manager on 13 May 2024
Thank you for your recent stay and your positive feedback! We are glad you enjoyed your stay and look forward to seeing you again in the future!

10/10 Excellent

t

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe Quiet stay
Stayed 2 nights in Apr 2024
Response from Megan Oveis- General Manager on 29 Apr 2024
Thank you for your recent stay and your positive feedback. We look forward to accommodating you again in the future.

10/10 Excellent

Jordyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I got the Queen suite and we loved it! Super clean, staff was very helpful and yummy breakfast! We definitely plan on coming back the next time we visit!
Stayed 3 nights in Apr 2024
Response from Megan Oveis- General Manager on 15 Apr 2024
Thank you for your recent stay and your positive feedback! We look forward to accommodating you again on your next visit to Jacksonville!

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our Staybridge Suite with a kitchenette area. What we really enjoyed was that the bedroom/bathroom areas was separate from the living space. Furniture could have used updating but it was clean and functional.
Stayed 3 nights in Apr 2024
Response from Megan Oveis- General Manager on 15 Apr 2024
Thank you for your recent stay and your honest feedback. We use feedback such as yours to continuously make changes to our brand as to better serve our guests. We hope you choose to stay with us again!

10/10 Excellent

Dana, Fontana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Would stay again.
Stayed 2 nights in Apr 2024
Response from Megan Oveis- General Manager on 15 Apr 2024
Thank you for your recent stay and your positive feedback! We look forward to seeing you again next time you are in town!

10/10 Excellent

Gilda, Warrenton

Liked: Amenities
Every thing
Stayed 1 night in Apr 2024
Response from Megan Oveis- General Manager on 12 Apr 2024
Thank you for your recent stay and your positive feedback! We look forward to accommodating you again in the future

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in the area visiting our son at Camp LeJune! We will definitely stay again! Loved the outdoor area, breakfast was great and your staff were amazing!
Response from Megan Oveis- General Manager on 8 Apr 2024
Thank you for your recent stay and your positive feedback! We are glad you enjoyed your time with us and look forward to your next stay!

6/10 Okay

Cynthia

Travelled with family and small children
Liked: Staff & service
The place was quiet and clean overall. The breakfast definitely needs to be better, options are limited and food is not that fresh. I paid the same amount for a hotel in Georgia that had a bigger room and the breakfast was amazing
Stayed 1 night in Apr 2024
Response from Megan Oveis- General Manager on 8 Apr 2024
Thank you for your recent stay and your honest feedback. We use feedback such as yours to continuously make improvements to our hotel. Please feel free to reach out to me directly if you would like to share any specific suggestions that would make your next stay with us better!

10/10 Excellent

Grisell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Megan Oveis- General Manager on 25 Mar 2024
Thank you for your recent stay and your positive feedback! We look forward to accommodating you again in the future!

10/10 Excellent

Max

Stayed 2 nights in Mar 2024
Response from Megan Oveis- General Manager on 18 Mar 2024
Thank you for your 5 star review! We hope to be able to accommodate you again next time you are in town!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly. Easy check in
Stayed 1 night in Mar 2024
Response from Megan Oveis- General Manager on 11 Mar 2024
Thank you for staying with us and your positive feedback! We look forward to accommodating you again in the future!

10/10 Excellent

Yana

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this hotel quite a few times. The stuff is awesome and polite. The hotel is clean nice the breakfast is delicious.
Stayed 1 night in Feb 2024
Response from Megan Oveis- General Manager on 11 Mar 2024
Thank you for your stay and your positive feedback! We appreciate that you continue to choose us as your home away from home, and look forward to seeing you again soon!

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property were lovely. We enjoyed the fire pit in the back courtyard. Really enjoyed it.
Stayed 1 night in Mar 2024
Response from Megan Oveis- General Manager on 4 Mar 2024
Sally,Thank you for your recent stay and your positive feedback! We look forward to accommodating you again in the future!

10/10 Excellent

Kaydian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Fridge and stove with dishwasher. Even plates. Breakfast options really great. Different items on different days. No housekeeping on wknds. U will need to request something if u wanted. I will definitely be staying there again
Stayed 3 nights in Feb 2024
Response from Megan Oveis- General Manager on 4 Mar 2024
Thank you for your recent stay and your positive feedback! We look forward to seeing you again!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
I enjoyed my stay!
Stayed 2 nights in Feb 2024
Response from Megan Oveis- General Manager on 4 Mar 2024
Thank you for your recent stay and your positive feedback! We look forward to seeing you again!

10/10 Excellent

Ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Megan Oveis- General Manager on 12 Feb 2024
Thank you for your stay and your feedback! We look forward to accommodating you again in the future!

10/10 Excellent

Ruthie

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Staff super friendly.
Stayed 3 nights in Jan 2024
Response from Megan Oveis- General Manager on 29 Jan 2024
Thank you for your recent stay and your positive feedback! We are glad you enjoyed our breakfast, and hope to see you again in the future

10/10 Excellent

PHILOMENA

Stayed 1 night in Jan 2024
Response from Megan Oveis- General Manager on 22 Mar 2024
Thank you for your recent stay and your feedback! We look forward to being your home away from home again next time you are in Jacksonville!

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Megan Oveis- General Manager on 29 Jan 2024
Thank you for your recent stay and your feedback! We look forward to accommodating you again at the Staybridge Suites!

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Megan Oveis- General Manager on 29 Jan 2024
Thank you for your recent stay and your feedback! We are hopeful to accommodate you again in the future, and hope to make your stay a 5/5 next time you are in Jacksonville!

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Megan Oveis- General Manager on 8 Jan 2024
Thank you for your positive feedback! We look forward to accommodating you again in the future!

10/10 Excellent

LYDIA B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Megan Oveis- General Manager on 8 Jan 2024
Thank you for your recent stay and your feedback! We look forward to accommodating you again in the future!

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Megan Oveis- General Manager on 3 Jan 2024
Thank you for your recent stay and your positive feedback! We look forward to seeing you again in the future!

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Megan Oveis- General Manager on 3 Jan 2024
Thank you for your recent stay and your positive feedback! We look forward to accommodating you in the future!

8/10 Good

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was nice.
Stayed 3 nights in Dec 2023
Response from Megan Oveis- General Manager on 1 Feb 2024
Thank you for your recent stay and your positive feedback! We look forward to accommodating you again next time you are in town!

10/10 Excellent

Jennifer

Stayed 3 nights in Dec 2023
Response from Megan Oveis- General Manager on 28 Dec 2023
Thank you for your recent stay and your positive feedback! We look forward to seeing you again next time you are in town.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, clean, and safe
Stayed 1 night in Dec 2023
Response from Megan Oveis- General Manager on 26 Dec 2023
Thank you for your recent stay and your positive feedback! We are glad you found our hotel clean and safe, and look forward to accommodating you again in the future!

10/10 Excellent

Raymond

Stayed 1 night in Dec 2023
Response from Megan Oveis- General Manager on 3 Jan 2024
Thank you for your positive feedback! We look forward to seeing you again soon!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Megan Oveis- General Manager on 4 Mar 2024
Thank you for your recent stay and your positive feedback! We look forward to seeing you again!

10/10 Excellent

Jeffry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
Stayed 2 nights in Nov 2023
Response from Megan Oveis- General Manager on 5 Dec 2023
Thank you for your recent stay and your positive feedback! We look forward to accommodating you next time you are in Jacksonville!

10/10 Excellent

Chris

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place stay in Jacksonville
Stayed 5 nights in Nov 2023
Response from Megan Oveis- General Manager on 30 Nov 2023
Thank you for your recent stay and your wonderful feedback! We hope to see you next time you are in Jacksonville.

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Front desk staff was helpful. Room was very clean & welcoming. Check out was quick and easy. Would stay here again.
Stayed 1 night in Nov 2023
Response from Megan Oveis- General Manager on 21 Nov 2023
Nicholas,Thank you for your recent stay and your positive feedback! We are grateful you would choose to stay with us again, and we look forward to seeing you again next time you are in town!

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maria at staybridge provided my family with the best customer service ever, very professional and made sure that we had all the information needed.
Stayed 1 night in Nov 2023
Response from Megan Oveis- General Manager on 20 Nov 2023
Ashley,Thank you for your recent stay and your positive feedback! We are so happy to hear that Maria provided great customer service, and we look forward to seeing you again when you are in Jacksonville!

10/10 Excellent

Philomena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out everything was great. All personnel that I encountered where pleasant and friendly.
Stayed 2 nights in Nov 2023
Response from Megan Oveis- General Manager on 13 Nov 2023
Philomena,Thank you for your recent stay and your positive feedback! We are so grateful you had a great experience, and look forward to seeing you next time!

10/10 Excellent

Seth Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Megan Oveis- General Manager on 8 Nov 2023
Thank you for your feedback! We appreciate your stay, and look forward to seeing you again!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here about 7 years ago and went out of our way to make sure we booked here again for our trip this year. You can tell how much care and pride has gone into maintaining the rooms and property to the highest standards. While the decor and fixtures havnt been updated much if at all since we've been, everything has a feel of just recently completing a major renovation because of how well it is maintained. The lobby and common areas are sharp but still have a cozy and warm atmosphere. Whether youre going for a long weekend as a couple or family, or an extended business trip this place is worth the minimal extra few dollars youll spend on your reservation compared to some of the local competitors. We had a handicap accessible room and while everything was accessible from a wheel chair position, the shower only had grab bars in the low/seated position and the tub itself was a regular basin. So if you are in a wheel chair full time, keep this in mind for transferring purposes, but if you have moderate mobility and use a combination of mobility aids, you may need to coordinate further with reception. 10/10 highly reccomend and we will always stay here when coming to the area.
Stayed 2 nights in Oct 2023
Response from Megan Oveis- General Manager on 31 Oct 2023
Thanks for staying with us and your positive feedback! We look forward to seeing you again in the future!

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice!
Pleasantly surprised with the room. Nice size room for family. Kitchen and living room area. Also provided free reception in evening with free breakfast in the morning. Hotel felt safe and clean. Would recommend and would stay there again.
Stayed 1 night in Oct 2023
Response from Megan Oveis- General Manager on 17 Oct 2023
Doreen,Thank you for your feedback and your recent stay! We are thrilled you enjoyed our evening social, and look forward to accommodating you again next time you are in town!

10/10 Excellent

Gidget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Megan Oveis- General Manager on 12 Oct 2023
Thank you for your feedback! We look forward to accommodating you again in the future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Megan Oveis- General Manager on 12 Oct 2023
Thank you for your feedback! We look forward to accommodating you again in the future!

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Megan Oveis- General Manager on 15 Sep 2023
Thank you for your recent stay and your feedback! We look forward to accommodating you in the future!

10/10 Excellent

Robert

Stayed 1 night in Sep 2023
Response from Megan Oveis- General Manager on 12 Oct 2023
Thank you for your feedback! We look forward to accommodating you again in the future!

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice and helpful.
Stayed 1 night in Sep 2023
Response from Megan Oveis- General Manager on 12 Sep 2023
Randall,Thank you for your recent stay and your kind feedback! We are so grateful to have been able to accommodate you, and look forward to seeing you next time you are in town!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Megan Oveis- General Manager on 12 Sep 2023
Thank you for your recent stay and your positive feedback! We appreciate you, and look forward to seeing you next time!

8/10 Good

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great!
Stayed 2 nights in Aug 2023
Response from Megan Oveis- General Manager on 12 Sep 2023
Tiffany,Thank you for your recent stay and your feedback! We are thrilled that you experienced our award winning customer service, and we look forward to accommodating you again in the future!

10/10 Excellent

Cassiano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent, the room was clean, the kitchen was very convenient, even though the exhaust was not working, the common areas were clean and the lady at the reception desk was kind and helpful.
Stayed 2 nights in Sep 2023
Response from Megan Oveis- General Manager on 7 Sep 2023
Cassiano,Thank you for your recent stay and your honest feedback! We look forward to being able to accommodate you again in the future.

10/10 Excellent

Johanna, Elmhurst

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place . Will come back soon!!!!
Stayed 4 nights in Aug 2023
Response from Megan Oveis- General Manager on 21 Aug 2023
Johanna,We are so glad you love staying with us! We look forward to seeing you again soon!

10/10 Excellent

Melissa, Micanopy

Liked: Cleanliness, staff & service, property conditions & facilities
Nicest Hotel in the area for the price. Rooms seem to be updated and clean. We will be staying at this hotel again. Thank you for the wonderful service Natalie.
Stayed 2 nights in Aug 2023
Response from Megan Oveis- General Manager on 18 Aug 2023
Thank you for your recent stay and your nice feedback! I will pass along your compliment to Natalie, and we look forward to seeing you next time you are in town!

6/10 Okay

Carmen

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Megan Oveis- General Manager on 15 Aug 2023
Thank you for your recent stay. We regret that you did not have an exceptional experience at our hotel, and we hope you will give us the opportunity to better serve you next time you are in town.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. The staff was very friendly and knowledgeable about the area. I will stay here again the next time I am in the area.
Stayed 2 nights in Aug 2023
Response from Megan Oveis- General Manager on 15 Aug 2023
Thank you for your stay and your wonderful feedback! We look forward to seeing you again next time you are in the area!